I have been using Conran as my agent for years for two properties we own and rent. Our property manager is currently Lucy Meehan. She does a great job. She always replies on the spot and shares goo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Conran are your local boutique-style property experts, providing unrivalled coverage and market knowledge in Brockley, Charlton, Greenwich, Lee and the surrounding areas. When choosing a property partner we believe that reputation is key, and our personal, bespoke approach has won us many loyal clients. Our team members are your future neighbours; we live and love where we work and know our market inside out. We constantly strive to do things better and pride ourselves on offering the highest level of service to our clients and customers at all times. At Conran we don't follow industry standards, we like to set them.
3 Park Road, TW11 0AP , Teddington, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They're the best on the market. Guy Marsh and Joey Ata are very reactive, professional and friendly, it was a real pleasure to go through them. Highly recommended!

Reply from Conran Estates
First of all, thanks to the agent who was responsible of my case, I was able to get exactly the place I wanted. She helped me all the way through, viewing the flat through video (and it is exactly what I expected) and helping all the way through the acceptance etc and, it was not at all easy given that I am not really (or I was not) thr standard tenant case. But I managed, thanks to her help and I am very happy in Blackheath!

Reply from Conran Estates
Oh what an amazing service!
Agent Lorraine Karin was so friendly, professional and highly knowledgeable.
I wish I had the opportunity to use her service again 🤩
Highly recommend

Reply from Conran Estates
I've been a tenant with Conran for 3 years. My agent Debbie Lewis has always been there for me. I will definitely recommend this agency to any of my friends.

Reply from Conran Estates
Conrans sourced my tenants and managed my flat in Brockley for 6 years. Their lettings team were amazing. So supportive and patient with me as a first time landlady. The service they provide was efficient and the trades people they used were always excellent. Highly recommend them.

Reply from Conran Estates
Can’t fault Conran estates! Currently buying my first property through them and I am having a very good experience. Highly recommend! thank you to Salvatore for all his help.

Reply from Conran Estates
I have a pleasure to be a client of this agency - communication is quick and clear, all requests are satisfied. Additionally want to mention Lucy, since she joined the company - things became even better! Highly recommend!

Reply from Conran Estates
Very good services provided by Conran throughout the tenancy. I would like to mention Lucy our property manager in particular who has been very helpful and kind at any time

Reply from Conran Estates
I am very happy about Conran Estates with Lucy Meehan and her team to look after my flat. Always super fast, very friendly and always reliable. While I live abroad I feel my flat to be in very save hands with them. A big Thanks to the team for your great work. Regards IH

Reply from Conran Estates
As a landlord, I've had more than my fair share of problems in the leaseheld flats I own. Georgina at Conran's has worked so patiently and professionally with my tenants, the contractors, the freeholder and me to get everything ship-shape in every instance, over years. I honestly couldn't have chosen a better management company for my 2 flats. The peace of mind I get from knowing Georgina/Conrans is on it, is no small feeling.
They're also a great bunch of people which always helps!

Reply from Conran Estates
Danielle is our lettings agent. She is extremely responsive, very proactive, professional and courteous. She follows up on all outstanding actions, which gives us, as tenants, complete peace of mind knowing that Danielle is managing our property to such high standards. Thank you very much!

Reply from Conran Estates
Really good service and follow up from Conran estates lee Branch. I wanted to especially thank Queen for all her effort during the difficult moments of the transaction. Her patience and perseverance truly contributed to the completion of our sale in time and often saved the whole chain of sale and purchase.
I want to also thank the whole team at Conran Estates Lee Branch including Jessica , Olivier and Rob,
I wouldn't be here in my new home without your hard work, patience and attention
Many thanks,

Reply from Conran Estates
The review is purely based on the UI of their website and emails.
Your website probably has the worst User Interface and so hard to navigate through, is it not possible to make it more mobile friendly since we live in a mobile phones era? Same with the email templates - it is too much going on and so bad for the eyes 🤯

Reply from Conran Estates
Conrans have been looking after my flat for 3 years.
They have always been friendly and very efficient.
Any problem alerted by the tenants has been swiftly dealt with.
Debbie, and lately Danielle from the Lee branch in SE London have been particularly good.
I would not hesitate to recommend them.

Reply from Conran Estates
As a landlord, partnering with the right management company is crucial for a seamless experience. Conran has consistently provided exceptional service to my tenants, consistently going above and beyond to meet mine and my tenant's needs. I'd like to extend my gratitude to Danielle and Anne for their outstanding contributions.
Anne has been a tremendous asset over the years, consistently delivering a top-notch service. Danielle has quickly become my go-to person for addressing issues promptly and professionally. Her efficient and professional approach in resolving any concerns is commendable.
I greatly appreciate the team's efforts. Keep up the fantastic work— Conran truly embodies a landlord's dream management company!

Reply from Conran Estates
We have had a few problems with our tenets. But with the help of Danielle and the team from Conrans Charlton they were all sorted very professionally and quickly
Kind regards Iwona

Reply from Conran Estates
I had the pleasure of working with Anne Angus and her team at Conran Estates, and I must say their service has been nothing short of exceptional. From the very beginning, I was truly impressed with the level of professionalism and dedication that Anne and her team displayed.
Anne's commitment to providing top-notch service was evident throughout our interactions. She and her team went above and beyond to meet my needs and ensure a smooth experience. Their attention to detail, prompt communication, and willingness to address any concerns were remarkable.
I can't express enough how satisfied I am with the services provided by Anne and Conran Estates. Their expertise and dedication have made a significant difference, and I couldn't be happier with the results.
If you're in search of a real estate team that genuinely cares about your needs and delivers outstanding service, look no further than Anne Angusand Conran Estates. I highly recommend their services and am confident that you'll be as impressed as I am.
Thank you, Anne, and the entire Conran Estates team, for making my experience a truly positive one.
Warm regards,

Reply from Conran Estates
We're incredibly fortunate to have found the team at Conran Estates. We were struggling to find a house we liked within our budget, and needing guidance. We originally popped into the Charlton office and met with Michael on a Saturday morning. Michael sussed out what we needed very quickly, and lined us up for a viewing for two houses, one of which ended up being our first home.
We're really grateful for everyone at Conran - but Kellie deserves an extra special shout-out. Kellie was an absolute star - keeping everyone in the loop, keeping things moving and helping ensure everyone stayed focused on the end goal of exchanging/completing. She was always at the end of the phone, always happy to help and we honestly don't think we would have gotten our home without her!
Thank you to Kellie, Michael and the rest of the team at Conran. We would 100% recommend you as the best estate agents in the area.

Reply from Conran Estates
Massive thanks to the team at Conran, particularly Kellie, for helping us buy our first home! Kellie was extremely professional, supportive and hard working throughout the whole process and we can confidently say we wouldn’t be here today without her. Thank you Kellie and Conran!

Reply from Conran Estates
Quick, simple and hassle free repair sorted by Danielle at Conran’s. Top service. Many thanks

Reply from Conran Estates
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.