Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... See more
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It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... See more
Company details
Written by the company
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Contact info
152-160, Kemp House, City Road, EC1V 2NX, London, United Kingdom
- cs@contactlenses-direct.com
- contactlenses-direct.com
If you call the number it's an absolute…
If you call the number it's an absolute scam, the rudest most vile message , telling you you gave been conned and swearing. Never use
July 8, 2022
Unprompted review
One month later and no order received…
One month later and no order received and no response from my email querying non delivery. AVOID
July 8, 2022
Unprompted review
Poor service
Very difficult to contact with no reply, i ordered a rushed delivery (1 business day), it’s 3 days on and still haven’t received anything.
July 8, 2022
Unprompted review
Still waiting for order …
Ordered with extra fast business delivery end June, still waiting for my lenses and my emails chasing delivery are being ignored
July 8, 2022
SCAM SCAM SCAM
SCAM SCAM SCAM! CALL THIS NUMBER 02045054006 AND HEAR FOR YOURSELF.
July 8, 2022
Unprompted review
Is this company a SCAM?
I wish I had seen reviews before I ordered. Placed order on 30th April 22. Nothing received and no reply to email. I will try charge back on my credit card.
July 8, 2022
Unprompted review
Fraudulent
Terribly slow delivery, no communication or tracking. Order still not delivered 20 days after ordering. These people have basically stolen my money.
July 8, 2022
SCAM COMPANY - I too paid money to this company ( if it is one) havent received the contacts and they havent replied to 3 emails that I have sent. PLEASE DO NOT USE THEM
DO NOT USE. They took my money straight away, no lenses have arrived and after 3 emails no contact at all from them
July 8, 2022
Unprompted review
One of the worst company plz avoid this…
One of the worst company plz avoid this is not a fake review and probably not one off either. The way they behave it must be quite usual for them to mess your orders. I made an order on 07/05/2022 and its 7/7/2022 and still no reply from lense direct, luckily I paid using amazon pay and managed to get my money back through them. Lense direct just don't reply your queries and I'm sure they going to come here ask me to contact them which I have done plenty of time with no reply. Should be embarrassed really the way they treat customers. Definitely not going to recommend to any one plz go somewhere else these guys waste of time.
July 7, 2022
Unprompted review
SCAM
SCAM! I had the worst experience. I never received the product. I tried to contact them several times and no answer.
July 7, 2022
Don’t buy anything from this shop
Don’t buy anything from this shop. Took your money and never give you the products. Such a cheating shop! I’m extremely regret not seeing the comments before buying.
July 7, 2022
Unprompted review
Same here
Same here, ordered 2 weeks ago and no response and no lenses. Spam!
Report the them foks.
July 7, 2022
Unprompted review
As others have said its a SCAM
As others have said its a SCAM! My lenses have not arrived i have now contacted my bank. AVOID! I shall be reporting this company.
July 7, 2022
Unprompted review
Scam !!
Scam !!! Never 👎 received contact lenses ,bad bad bad :(they don’t answer emails too:(I
July 6, 2022
Unprompted review
Never received order, horrid customer service
2 weeks after placing my order and I still have not received it. I have sent 2 emails asking where it is, no reply.
I've now had to order from another company as I'm running out. Have no idea how to get a refund from this company as there's no phone number and they don't respond to emails.
July 6, 2022
SCAM!! Do not use!!
I bought some contact lenses with these guys and then never arrived a month later. I contacted them and they said they were looking into my query and I never heard back. I ended my having to do a chargeback with my credit card provider to get a refund.
Do not use this company ABSOLUTELY appalling.
July 6, 2022
Money gone, no goods recieved
Reported to Action Fraud and asked my credit card company for a chargeback.
July 6, 2022
Unprompted review
Is 1 month since I haven't received my…
Is 1 month since I haven't received my order.Also I had sent them emails asking were is my order nobody answers back.I just gift them 20 £.Do not buy from this company.
July 6, 2022
So far I haven’t received any lense…SCAM
So far I haven’t received any lense fluid as ordered. So very disappointing as I too was taken in by this company! I don’t like theives😡
July 6, 2022
Unprompted review
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