Best customer service and best prices! I reached out because I have been wearing glasses more often and had a surplus of contacts so I was going to cancel my subscription. Lyra from customer service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So the discount is for the first box and then no for any future purchases. So absolutely no discount because youll have to pay through the roof for shipping. I had the displeasure of speaking with Cat... See more
Company replied
Ordered 15 days ago, received shipped email with USPS tracking number, they shipped DHL to USPS standard select lightweight CHEAPEST SLOWEST!. Worst company EVER If you payed using PayPal turn o... See more
Company replied
I've been using ContactsCart for the last 5 years or so and I'm genuinely extremely satisfied with their products and service. Firstly, I use the one-a-days, and between the great quality I've receive... See more
Company replied
Company details
Information provided by various external sources
We started ContactsCart to give you the contact lens brands you love at the prices you want.
Contact info
United States
- (720) 809-8878
- help@contactscart.com
- contactscart.com
3.9
Great
729 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The contacts are great
The contacts are great. Customer service is stellar and the price is great
December 1, 2025
Reply from ContactsCart
Joy, this review just made our day! Great contacts, stellar customer service, and a great price - sounds like a win all around. Thanks for the love!
Cheers,
The ContactsCart Team
Reply from ContactsCart
Hi Luz, thanks for reaching out! We’ve checked on this for you and can confirm that your order was marked as delivered on December 13, 2025, right on schedule. Our customer service team has also provided the tracking details so you can review the delivery information.
If you’re still unable to locate the package, please send an email to help@contactscart.com with the subject line "ATTN: Trust Pilot" and we’ll be happy to assist further.
Kind regards,
The ContactsCart Team
Reply from ContactsCart
Love hearing this, Kelsey! Our team is smiling ear to ear knowing you found us helpful and responsive - and that you’re loving the products too. Thanks for the shout-out!
Cheers,
The ContactsCart Team
Reply from ContactsCart
Love hearing this, Tomeka! Awesome customer service and a great product? That’s the combo we aim for every time. Thanks for the shout-out!
Cheers,
The ContactsCart Team
It’s always quick and easy to order if…
It’s always quick and easy to order if needed and hasslefree
December 8, 2025
Reply from ContactsCart
We’re so glad to hear how easy and stress-free ordering has been for you, Camille. Thanks for trusting ContactsCart - we appreciate you!
Kind regards,
The ContactsCart Team
Reply from ContactsCart
Love this energy, Kristen! Great service, great contacts, great price - sounds like a triple win to us 😄 Thanks for sharing the love!
Cheers,
The ContactsCart Team
I got back to back deliveries
I got back to back deliveries. I now have 6 months worth of contacts.
November 6, 2025
Reply from ContactsCart
Thanks for letting us know, Debbie! It looks like your subscription is set to ship every 85 days, which might be a bit too frequent since you’ve built up a six-month supply. We’ll reach out via email to help you adjust your delivery schedule to match how often you actually use your contacts.
You can also update this anytime through the online portal for full control over your deliveries.
Kind regards,
The ContactsCart Team
Been using for 5 years now almost
Been using for 5 years now almost. Always good prices and customer service. Only had one small issue and although it wasn't ContactsCart fault, they helped so much and made the situation much better. No complaints, I will continue to use contactscart foever!
December 10, 2025
Reply from ContactsCart
Hey Danielle! Five years with us? That officially makes you ContactsCart royalty! 👑 We’re so glad you’ve had such consistently great experiences, and even happier that we could step in and help during that one hiccup along the way. Thanks for sticking with us - we’re here for you forever too!
Cheers,
The ContactsCart Team
Always quick and accurate delivery.
December 10, 2025
Reply from ContactsCart
Love to hear it, Moira! Quick and accurate is exactly how we like to roll. Thanks for sharing the good vibes!
Cheers,
The ContactsCart Team
Fast and efficient.
November 1, 2025
Reply from ContactsCart
Love hearing that, Emilio! Fast and efficient is exactly what we aim for - no slowpokes here!
Kind regards,
The ContactsCart Team
I have been using Contacts Cart for years
I have been using Contacts Cart for several years. I have never had a problem. Even with 2 prescription changes! Customer service was amazing! Never would have known my scrip had changed. The new scrip arrived right on time!
December 6, 2025
Reply from ContactsCart
We love this, Amy! Years together and still going strong - and your new prescription arriving right on time is the cherry on top.
Cheers,
The ContactsCart Team
Great product and fast shipping
Great product and fast shipping. One time my order was sent to my old address and the company was very accommodating at sending me a new order free of charge.
October 17, 2025
Reply from ContactsCart
Love hearing this, Stacy! Fast shipping and a smooth fix when the address mix-up happened - that’s how we like to do it. So glad we could get a replacement out to you without any hassle!
All the best,
The ContactsCart Team
Reply from ContactsCart
Short, sweet, and everything we love to hear, Paul! Reliable and simple - just how we like it 😎
Cheers,
The ContactsCart Team
Happy with my subscribtion with…
Happy with my subscribtion with ContactsCart. Very convenient!
December 10, 2025
Reply from ContactsCart
We’re so glad to hear you’re happy with your ContactsCart subscription, Ulyana. Convenience is what we strive for, and we truly appreciate you sharing your experience!
Cheers,
The ContactsCart Team
Great product.no issues worrying about…
Great product.no issues worrying about running out always ships well within time
December 5, 2025
Reply from ContactsCart
That’s awesome to hear, Justin! 🎉 No running out, no stress - just contacts showing up right on time. We love keeping it easy for you!
Cheers,
The ContactsCart Team
Wrong prescription again
December 1, 2025
Reply from ContactsCart
Hey Madison, it looks like the prescription photo we received was a bit too blurry for our team to confirm, so we couldn’t update things on our end. If you can snap a clearer pic and send it over, we’ll get everything sorted in no time. Our customer service team will reach out to follow up and make sure your concern is taken care of.
All the best,
The ContactsCart Team
Easy to order and even change my order…
Easy to order and even change my order dates if need be.
November 14, 2025
Reply from ContactsCart
That’s music to our ears, Deanna! Easy ordering and flexible delivery - we love making life that simple for you. :heart:
Cheers,
The ContactsCart Team
I'm still working out if it is the most…
I'm still working out if it is the most affordable option, but the service and quality of lenses has been really good.
December 1, 2025
Reply from ContactsCart
Hi Raymond! We’re glad to hear the lenses and service are treating you well so far. We totally get wanting to make sure you’re getting the best value. Keep evaluating, and we’ll keep doing our best to impress you! 😄
Kind regards,
The ContactsCart Team
STOP CHARGING ME I HAD SURGERY AND KNOW…
STOP CHARGING ME I HAD SURGERY AND KNOW SEE 20/20
I KEEP RETURNING TO SENDER AND YOU HAVE NOT REFRUNDED MY MONEY!!!!
December 1, 2025
Reply from ContactsCart
We’re really sorry for the frustration this has caused, Michelle. That’s definitely not the experience we want for you. Your subscription has already been canceled, and our team has sent a return label for your package. It appears the return tracking hasn’t shown movement yet, but we’ll monitor it closely to ensure your refund is processed without any issues.
All the best,
The ContactsCart Team
Renewing a prescription is very…
Renewing a prescription is very outdated and cumbersome: emailing the rx then waiting for a reply then not being able to see the prescription online and having to call a representative. Uploading an rx and seeing it's approval status online would be helpful. Also being able to see which prescription for each eye without having to call in cases where I need to cancel one eye prescription for next delivery. Otherwise I enjoy using your service. Always timely and courteous customer service reps.
December 4, 2025
Reply from ContactsCart
Hey Jenay! Thanks for sharing your thoughts! We totally get it - emailing your prescription and waiting for a reply can feel like sending a message in a bottle. Your idea to upload and track prescriptions online is brilliant, and we’ll definitely pass it along to help make ordering the right lenses for each eye easier.
In the meantime, our customer service team is always here to help with your prescription or order. We’re thrilled to hear you enjoy using our service and that our team has been helpful!
Kind regards,
The ContactsCart Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.