coolcontacts Reviews 90

I have been very happy with coolcontacts. The ordering process is pretty simple and any customer care emails have been answered very promptly. I have only given 4/5 because I feel the service would benefit from a customer notification when products are on their way. I have long lead time contacts so a reminder that they are in transit would be greatly appreciated. Thanks you.

Needed specific GP lenses and Coolcontacts were able to supply. Service was fine, delivery was in a reasonable timeframe - All good!

I was able to get some lenses which my high street optician can no longer get hold of and which are the only ones I know which work for me (quite a faffy prescription). Customer support before purchases was helpful and responsive, and they were able to arrange replacement of one lense which needed adjusting to get it right, just like my high street optician does.

All good, as expected

Great company. I had some questions before ordering and spoke to Abu who was able to help. Placed an order online, delivery was quick and the lens are perfect. Definitely will be using this company again.

They were very efficient and checked back when I made a mistake. The lenses seem to be fine. And yes, the price was good too.

They proved very helpful in sourcing contact lenses to meet my prescription and needs.

Rigid GP Lenses have been great - so hard to find them at a sensible price. Very helpful and responsive web chat too

repeat customer, happy to recommend

Easy to deal with. Lenses were good brand quality and reasonably priced.

Great communication and secure delivery

I unreservedly recommend coolcontacts.co.uk; they were fast, flexible, and "human", and I'll definitely be using them again without a shadow of a doubt. You can have confidence in this company.

Lenses, hard gas permeable, same make as optician but at less than half the price. Excellent web site to deal with, delivery on time. Will be using again without hesitation for future requirements. Pity this site wasn't available 50 years ago!

Amazing and professional company great customer service and delivered with great care and on time I would recommend cool contacts to all of my friends and colleagues 👍

Prompt professional service. Competitive price for gas permeable lens I couldn't find elsewhere. Many thanks

Amazing and convenient

Fantastic customer service, very professional, friendly and understanding of customer's circumstances
Delivery was quick and secure.
Highly recommend to anyone.

I stumbled across this website from a Google search and like any unfamiliar website I was a bit skeptical about ordering at first.

I needn't have worried! Reading previous reviews on here put my mind at ease and I went ahead with placing an order. Abu was extremely helpful and very quick to respond to any emails and questions, and the lenses were dispatched promptly.

Tracking info and order updates were provided and the lenses arrived the day after dispatch. Highly recommended.

Excellent customer service, great prices, fast delivery - product exactly as ordered. Very happy to recommend 👍

Simple to use website. Quick service. Polite staff. Would use again and would recommend to others.