coolcontacts Reviews 90

I now regularly order my RGP lenses from Abu at Coolcontacts. He is super helpful and efficient and I get my lenses at a much better price than on the high street and with a more friendly and personal service. I will not be ordering from my optician again. Coolcontacts is the way forward.

Level of service was excellent. Needed to change order at short notice which they did for me with no issue. Communication was 1st class and super responsive.

I recently damaged a contact lens and was desperate for a replacement pair. I just wanted the same prescription as previously (which I had), and just couldn't afford high street prices and the re-test. I just wanted the lenses. I went online, and based on positive feedback and reviews, I chose coolcontacts. They were brilliant. With a very swift reply, they were so helpful. (shout-out to Abu Ayesha). The order went through immediately, with a quick delivery time. As it was online, I was personally able to use Pay Pal in Three, making it even more manageable. Can't thank Abu Ayesha enough, and I'd highly recommend coolcontacts. Not going back to the high street!

Recently my high-street opticians had starting becoming more and more devious and coercive in their efforts to get my business so I decided to see what online options there were. I came across coolcontacts from a Google search and wondered whether I should risk ordering RGPs without my optician's help. I was reassured by the Trustpilot reviews so decided to give it a whirl.

I was delighted to find that everything went even smoother than with my opticians and with a number of other benefits to boot: 1/3 cheaper, no trips to the opticians (and navigating their shifty sales tactics), great comms by email with cc staff, and all processed and delivered to my door in a week. And the lenses fit perfectly. I am completely delighted with their service and can't recommend them enough.

After getting my RGPs from my high-street optician for the past 28 years I won't be seeing them again, and it won't be because of poor eyesight.

I had never even considered looking online for gas permeable lenses and had been with the same optician for many years. However the last experience I had ( a choice between a payplan or extremely expensive one off charges) encouraged me to do some research and the excellent reviews convinced me to approach Cool Contacts. I was delighted with the speedy and efficient service. The lenses fit comfortably and work out much cheaper. I would not hesitate to recommend this company and will definitely be using them again.

Excellent customer service, always replies promotly and politely

On top of that, unbelievably competitive price

Can easily recommend this company to anyone lookin to stock up on lenses

Keep up the good work and hope to deal with you again soon!

Very helpful and sorted out an issue with delivery very quickly.

I wanted to order a spare GP lens. The price from Cool Contacts compared to my local optician was great..and no compromise on the service either. It arrived within a few days. Very happy and will use them again

Exceptional customer service

Credit where credit is due for fantastic help from Abu, I lost a contact lens and he got a new set to me within a week , have worn lenses for over 40 x years , arrived well packaged , extremely comfortable , great quality with no issues what so ever , also very competitively priced , would highly recommend them as Abu helped me every step of the way along with great communication , wouldn’t hesitate ordering from them in the future and once again a massive thks to Abu

I needed a replacement gas permeable lens fairly quickly and I received it in just a week which was quicker than estimated. Good service and communication.

Really helpful, friendly personal service when Royal Mail lost a package. Sorted in no time. Other packages have arrived quickly. Excellent product at a great price.

Cool Contacts has provided excellent fast service. I will order more from them.

Great company to deal with

Very diligent when dealing with my mums new prescription.

Would definitely recommend

Cool contacts have provided me with my contacts for two years; my experience has been efficiency and hassle free service. Highly recommend.

Excellent customer service.Very happy with my order!

This is the second pair of contacts I have ordered. The quality of the contact are excellent and the service is excellent as well from start to finish. Would highly recommend the product and service I received. Nothing is to much trouble for this retailer. Would use again and again

Hard lenses are hard to find. Many retailers either charge an outrageous sum or sell knockoffs. Prices here are reasonable and no knockoffs. Also quick turnaround.

Great service and communicated with me throughout the process. I was so happy with my first order, I repeated it!

Excellent friendly service, from placing my order online to subsequent email exchange when I uploaded my prescription, through to receiving my order.

I had a small delivery issue and this was very quickly and smoothly resolved.

I would highly recommend using coolcontacts.