After spending hours on the web trying to find a supplier for my difficult to find custom made annual soft contact lenses I was happy I found them at Cool contacts. I have ordered three pairs since 20... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lenses, hard gas permeable, same make as optician but at less than half the price. Excellent web site to deal with, delivery on time. Will be using again without hesitation for future requirements. Pi... See more
i was very impressed that they contacted me straight away after I made my order to check the details. They needed some more information from my opticians, which I gave them and they immediately starte... See more
Ordered gas permeable lenses, great prices. Staff very helpful, moved seamlessly from web chat to email to check prescription, then to web for order, dealing throughout with same person. Order process... See more
Company details
Written by the company
Sit back and relax — at coolcontacts, we deliver high-quality contact lenses and care products straight to your door across the UK. We specialise in the supply of bespoke contact lenses, both soft and hard, tailored to your individual needs. Our personalised service includes free expert advice and support to help you process your order, care for your contact lenses and maintain the health of your eyes.
Contact info
United Kingdom
- 07400 107527
- cs@coolcontacts.co.uk
- coolcontacts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
Excellent service, really fast delivery and answered all my questions and queries. Will definitely be buying again. Really happy with my daily contacts.
Very easy to order and arrived very…
Very easy to order and arrived very quickly in excellent condition. Instructions on how to order were clear and concise. Customer service was excellent as all of my queries were answered thoroughly and will definitely recommend!
Honest trustworthy affordable excellent…
Honest trustworthy affordable excellent customer care
Would definitely recommend coolcontacts…
Would definitely recommend coolcontacts . These lenses are the most comfortable pair I’ve ever worn.I am very weary regarding the sort of lenses I feel comfortable in and these are the best so far.
Super cool service
Super cool service, easy, quick and secure service,
Got very good advice when I enquired about my lenses and was presented with all available options, and I got sent links to each option suitable for me ready to buy, I felt no pressure replied when and bought when I needed lenses, I love it Great service.
Would strongly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








