coolcontacts Reviews 90

Excellent service. Very competitive price. Thanks

Excellent and friendly service from Cool Contacts. Ordered a pair of gas permeable lenses at a good price, the service was friendly and the lenses arrived in the timelines specified.

Excellent service and communication. Abu got me my GRP lenses at almost half the price that my optician wanted to charge me!

Would definitely recommend, and use again.

Excellent service. Abu was very helpful and fast at responding to my questions. Good value and quick delivery on a pair of gas permeable lenses.

Great communication and excellent customer service. Would use again and recommended!

I had excellent service from this company. I had lost a lens and am unable to wear glasses. Being unable to get an urgent appointment from Specsavers, I was absolutely desperate. I received immediate, empathetic and very professional help from Mr Bachcha, who took a great deal of trouble to communicate with me over what was from his point of view a very modest order. He kept me updated and the lens arrived very quickly. I would definitely use this company again.

Excellent service with great communication.
Would recommend and definitely use again

Excellent service, Abu was very attentive and i would highly recommend.

Perfect service, would defo recommend using coolcontacts

Great company to deal with coupled very competatively priced lenses. The lenses themselves are very comfortable. Will buy my lenses from them again - No hesitation

Ordered gas permeable lenses, great prices. Staff very helpful, moved seamlessly from web chat to email to check prescription, then to web for order, dealing throughout with same person. Order processed quickly, and regular updates given on delivery times. Overall, one very happy customer!

I was a bit concerned about this site at first but after reading the reviews on trustpilot I decided to give it a go, I should have never had any doubts, Abu was fantastic, constant emails to see if i had received my lens, and wanted me to contact him as soon as they arrived, Abu also helped me out with my lens. i would not hesitate to recommend coolcontacts to anybody, Thank you so Much Abu. I will only use you in future, nobody else offers the first class and fast service that you provide.

Super service great business to deal with. Great communication and good value.

Absolutely phenomenal service, literally helped me out when no other company would.. saved me so much time and a huge amount of money too.. would highly recommend.. outstanding ⭐⭐⭐⭐⭐

I have very specialised lenses, normally only available on prescription from the hospital. In Nov I lost one lens and due to Covid restrictions I was unable to get an ophthalmology appointment for some time. This meant that I was now partially sighted and unable to work or drive. I decided to ask Cool Contacts if they could source a lens if I provided the prescription. Both myself and Cool Contacts were sceptical that a manufacturer could be found. However, to my delight Abu persisted for me and found a manufacturer and 5 days later my lens arrive. It fits well and I really can't fault Cool Contacts for the time and effort they have gone to for just one one-off lens. Thank you so much.

Efficient and helpful. Emails answered almost instantly and contact lenses with me 5 days after order. Very impressed and will not hesitate to recommend or use again. Excellent service indeed.

Super fast and easy contact by email, the lenses came 5 days after ordering

Having ordered contact lenses just recently, have found the service from 'Cool Contacts' exceptional. Communication has been excellent and the level of help and advice has gone above and beyond, thoroughly recommend!!

I cannot recommend this business enough. I have bought from more than once and will do again. Their prices are very good but the customer service and communication is exceptional. To date I have been buying the contact lense solution. 5***

Quick and easy to order, came in good packaging a couple of days after order, was 25% cheaper than my optician. Will definitely order my solution through them again in 6 months time.