Cool Film Reviews 

142
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Finally got 2 months worth and they were worth the wait,both colour and b&w,looking forward to getting the rest of my back orders now

Rated 2 out of 5 stars

I placed an order over 4 weeks ago and have not heard a thing, besides a reply to one email saying my films would be sent, then nothing. I am going to file a dispute with my card provider to try... See more

Company replied

Rated 4 out of 5 stars

I really like the concept! I deducted 1 star just because being in the US, it is a little weird to get film from the UK (some of which will undoubtedly come from a certain US film company). Biggest... See more

Company replied

Rated 4 out of 5 stars

The packages came on time, and I loved the additional pin that came with the first box! I just wish there would be more experimental film featured, as I bought the subscription as a way to try out new... See more

Company details

  1. Association or Organization

Information provided by various external sources

Helping photographers to rediscover 35mm film


Contact info

3.3

Average

TrustScore 3.5 out of 5

142 reviews

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3.3

All reviews

(142)

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Rated 4 out of 5 stars

Good Service, Needs More Variety

The packages came on time, and I loved the additional pin that came with the first box! I just wish there would be more experimental film featured, as I bought the subscription as a way to try out new things, but essentially got 3 black-and-white, 3 fujifilm rolls. I’m stocked up with the essentials tho lol.

June 8, 2021
Rated 5 out of 5 stars

Awesome

Awesome! I look forward to the start of each month now! Fresh film and lots of different stocks so you won’t get bored. Great sub box 10/10

April 13, 2021
Rated 5 out of 5 stars

Uber cool quirky fun

Uber cool quirky fun!

New to film or grew up with film?
Resisting digital or just want to try for first time?
Like to try new things and expand your knowledge of film?
What's not to like....
random films every month with the odd extra thrown in.
Little brown boxes of joy.
Lovelly jubbly

March 22, 2021
Cool Film logo

Reply from Cool Film

Thanks for your time and all the support! :)

Rated 2 out of 5 stars

35mm film subscription

Been waiting over 2 months for the arrival of my package and it still isn’t here. No tracking provided and no clue when it will arrive. Contact with support was good but still no outcome

March 14, 2021
Cool Film logo

Reply from Cool Film

Hello Oska. I know, it's frustrating. We explained this in our email conversation. You're based in Australia, and it might take some time for your box to arrive from the UK. We hope you already received your film and let us know if you want to stay with us.

Thanks for your patience!

Taras

Rated 5 out of 5 stars

Top!

Such a cool idea and execution! Love to try new films every month which I otherwise probably wouldn't.
Keep up the great work!
#filmisnotdead

February 19, 2021
Rated 5 out of 5 stars

Nice Film box

Fast and Uncomplicated process of ordering. Owner usually replies within minutes on Instagram if there are any questions. I can recommend anyone this Cool Film box

December 23, 2020

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