Easy to order & prompt delivery. However parcel was delivered opened as was one of the two bottles of whiskey I ordered. However given 5 stars due to the way it was dealt with by Dylan, customer servi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a bottle of whisky as a birthday present for an afficianado. It was very well received, and I know him well enough to be certain he was pleased. The delivery service did not send me any ne... See more
I was visiting the UK for less than a week and really wished to bring some whisky back home to the US. Few of my friends had visited the Copper Rivet Distillery before and absolutely loved their produ... See more
Company replied
My son asked for this whisky for his birthday after receiving a masthouse gift pack of miniatures for Christmas. Delivery was very swift and just what we ordered thank you. Would have liked to visit... See more
Company replied
Company details
Written by the company
Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.
Contact info
Pumphouse Number 5, Leviathan Way, ME4 4LP, Chatam, United Kingdom
- 01634 931122
- enquiries@copperrivetdistillery.com
- copperrivetdistillery.com
4.7
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great gin, good food - sold!
Easy to get to location
Great venue, nice views
Friendly and knowledgeable staff
Nice family feel/personal touch
Pumphouse great atmosphere and food very tasty and reasonable prices
Tour is good value for money
Also purchased as gift for friends
And .. Great gin, obvs!
November 18, 2023
Reply from Copper Rivet Distillery
Thank you so much for your custom and your kind review.
Delivered in a timely manor
December 1, 2023
Reply from Copper Rivet Distillery
Thank you for shopping with us and your review! Come back soon.
Taste Amazing
The order was easy to do online and arrived quickly. Packaged well, lovely gift box for the Whisky.
All the products taste amazing, I ordered Son of a Gun Coffee, Masthouse Whisky Explorer’s Pack and Son of a Gun which is really strong but lovely.
I have ordered from Copper Rivet Distillery before, vodka and gin, always happy with the high quality taste of their products.
November 28, 2023
Reply from Copper Rivet Distillery
Thank you so much for your custom and your kind review. We hope to see you again soon.
Excellent service
Excellent service, bought as a present for my son in law, I would recommend the copper rivet to all my friends and relatives
November 29, 2023
Reply from Copper Rivet Distillery
Thank you for your custom, our products do make great gifts! We hope to see you again soon.
Great product and Brilliant service
Great product and Brilliant service. Ordered online and was able to collect next day. Staff were very helpful, would highly recommend !
November 16, 2023
Reply from Copper Rivet Distillery
Thank you very much for shopping with us and your nice review. It's greatly appreciated.
Sisters Birthday
It was easy to purchase a gift for my sister while i am out of the country. There was a problem with shipping at the team were able to resolve the issue with the shipping company, and now my sister has her birthday gift
November 3, 2023
Reply from Copper Rivet Distillery
Thank you for choosing and also for your kind words. Our small team works really hard for our amazing customers like you!
Local
Is nice to support a local business that's helping bring back Meadway to a vibrant and exciting future.
November 11, 2023
Reply from Copper Rivet Distillery
Thank you for your support and your nice review.
Extremely pleased with my purchases and…
Extremely pleased with my purchases and fast delivery.
November 3, 2023
Reply from Copper Rivet Distillery
Thank you for choosing to shop with us and also for your kind review.
Great Christmas present
Tried Son of a Gun with dessert at a restaurant and thought it was very good and would make a perfect Christmas present - great taste, different and a quirky story. Ordered three bottles which were dispatched promptly with friendly and efficient customer service.
October 31, 2023
Reply from Copper Rivet Distillery
Thank you so much for choosing Son of a Gun. It really is a great (and very different) drink. Thanks also for taking the time to leave your review.
I ordered online
I ordered online. The site was super easy to use and I really liked how there was a good description of all the products. Collected my order the next day, quick, helpful and hassle free! Will definitely use this service again.
November 3, 2023
Reply from Copper Rivet Distillery
Tha k you very much for taking the time to leave a review.
Vouchers will be given as 70th Birthday…
Vouchers will be given as 70th Birthday present, so no experience at the moment
November 1, 2023
I'm hoping the spirits I bought as…
I'm hoping the spirits I bought as gifts will be well received. Am very impressed with the gift bags.
One negative was my husband went to collect my order. He handed over his phone with it on.
When he got home we were one bottle short which meant he had to go all the way back. All else fab.
October 19, 2023
Reply from Copper Rivet Distillery
Dear Ms McNaught, I really sorry to hear this. Please do send an email to enquiries@copperrivetdistillery.com, we will compensate you for your bother.
Fantastic English single malt
Excellent service from order through to sipping the first dram! Very prompt delivery.
Fantastic single malt - light in colour and very fragrant. Definitely worth a try.
November 7, 2023
Reply from Copper Rivet Distillery
Thank you for choosing Masthouse Whisky and for leaving your kind review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.