Cotswold Reviews 77

Peter and maciej really helpful delivering the chair we ordered .
On time and he chair looked lovely .
Order no 6495117

Ordered a sofa from Cotswold Co, took forever to arrive (about 3 months) and despite being told it had arrived from the factory, was then given contradicting advice to say it hadn’t arrived and the delivery date had to be postponed. No apology or reduction made to the delivery fee already paid... Sofa was eventually delivered by two nice chaps Asher & Richard who very carefully placed it in our front room. The sofa is lovely quality but I felt underwhelmed by the shopping experience and time it took to arrive.

I cannot speak too highly about the service I received from The Cotswold Company from going to the show rooms and making our choice, the delivery and finally the comfort of the two sofas we purchased. All accomplished with absolute professionalism. A special mention for Earle and Mark the cheeky chappies who did the delivery. They were both extremely helpful and nothing was too much trouble, service with a smile.

What a fantastic service from your delivery drivers - Gary and Jake. Nothing was too much trouble for these two lads. Tight corners, two flights of stairs and tight turns - but they managed with a smile on their faces and positive attitudes - would give more stars if I could (0rder number 6503479) they deserve a bonus 😊

I ordered a "Osbourne" 2 seater sofa upholstery in "Rustic Weave".I am absolutely delighted very comfortable, sophisticated smart sofa.
Thankyou to Sam and Tristan who delivered they were very friendly and proffesional.
Thankyou to Silyva in Knutsford shop for all her proffesional advice whilst choosing the sofa.

Received my Notgrove sideboard 17 days ago, which looks lovely and the delivery was good, however the key will not open the doors and I am unable to get into the sideboard. I immediately reported this to Cotswold customer service by e mail, but despite this and a follow up e mail 11 days later, I still have had no response. Dreadful customer service and I am minded to start proceedings with my credit card supplier for a refund on the grounds the item is not fit for purpose

Just had a delivery of a chest of draws from the Cotswolds Co. by two of their operatives Abel and Andrew. Both very polite, professional, careful and considerate.

Lovely mattress, quick delivery and good communication from Cotswold company.Matt and Earle were friendly and efficient on delivery day and rang me to let me know they were an hour away.

Fred and Abel were really helpful delivery drivers. Professional and informative

My order for a table ,chairs and sideboardwas expedited quickly and arrived on time.
The delivery drivers M.Kyle and J.Kyle were very efficient and helpful beyond their remit.They removed the legs of my old table in order to get it out of the kitchen, and placed it in the hallway for collection.
This was a great help and I am very grateful to them.
The furniture was assembled and the packing all removed. Great job! Order no. 6528533

Had delivery of our sofa today. The delivery chaps Asher and Richard were so very helpful, both a credit to your company 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

Joey & Ant delivered and assembled our dining table and chairs. They took the time to show me how the table extended unlock and lock keeping it secure.
Very professional, polite and smartly turned out, thank you.

We had a big delivery arrive today containing many items. The delivery guys Rich and Brian were brilliant. Super friendly and took great care when carrying the furniture upstairs. Thank you 😊

Order ref: 6509353

Asher and Richard did the install, they were fantastic, helpful, polite and explained everything clearly. Would highly recommend these two lovely young men. Thank you so much

Asher and Richard who delivered our furniture were amazing! Very helpful and friendly guys.

Beautiful well built furniture. We ordered a Camille table with 4 lime wash oak rattan back chairs which now look lovely in our newly renovated kitchen.
Thanks to Matt and Earle who delivered and put it together for us.
Highly recommend.

Great service as always. Bernard and Chris were very professional and helpful. Super products aswell.

The company is a fake and everything he sail in other companies goes to Davids account in Paris. The company is in England.n He do not pay his taxes with it.

Good quality products which arrived on time and with excellent delivery time updates. Gary and Jake were excellent providing a friendly and professional service. Would highly recommend.

Beautiful furniture and excellent delivery by Earle and Matt D.