Cotswold Reviews 77

Morgan & Sonny made the delivery a very pleasant experience. Unpacked it all in the van and carefully carried it upstairs, laid it out on the floor exactly as it had to go, so that all that I had to do was bolt it together. Unfortunately in the manufacturing a bracket had been missed off of the head board, so we had to wait for a replacement, but Morgan looked after this by contacting Customer Service.

Advertised as middle class and specialised, I found that staff didn’t have a clue what size a bed width is, and recently the young staff didn’t have a clue about a full-dress hanging wardrobe. The truth behind the advertising is appalling.

Bed delivered and put together, very efficient, polite and friendly. Loved that they kept me up to date with delivery time.Thanks Charlie and Adam S, great job, first class. Love the bed too!

Fast delivery and excellent service from Ian and Matt who kindly delivered with care to the office and cleared all packaging away

Buying online is not easy however I know I can trust Costwold entirely
It is the third item I buy through them.
Always smart perfect furniture, delivered beautifully packed.

Very good delivery. On time and very quick. Charlie and David doing the delivery were very pleasant

Early morning delivery of chest of drawers. Mark and Dean were bright and very polite. The furniture was professionally and expertly carried up narrow stairs and placed exactly where I wanted it. Lovely furniture and to the boys GREAT JOB - WELL DONE.

Ordered a Wardrobe which we knew that only one of the packages would fit up our cottage access to the first floor. Marlon and Patrick did a great job of getting it up the access and unpacking it. The rest of the packages were left downstairs as requested. Helpful and cheerful and done in a short space of time.

Beautiful furniture, ordered online. Seamless process. Sofa and two chairs were delivered by Kevin and George who were polite and friendly and got the job done without any hassle. Texts and a phone call 5 minutes from delivery kept me fully informed.
Excellent service.

Bobby/Mayino delivered my order.
Very efficient - they arrived exactly when they said they would and were very helpful and friendly.
Love dealing with Cotswold Company!

The whole service from buying to delivery has been superb . The delivery time slots are excellent and reliable. Marlon and Constantin , the delivery men were very polite, quick and informative, signposting me to customer support with any concerns regarding my furniture, which is beautiful. The team at the store I visited both at the Cotswold and Lemmington Spa were a credit to the company. Thank you

Great service in store from Millicent and delivery personnel Kain and Charlie
Furniture exceptional .

Great well made furniture item delivered on time, unpacked and delivered to the room where it was needed. Friendly efficient throughout. Thank you delivery team - Jessie and James

James and Paul delivered our two sofas. There was no fuss and they tidied up beautifully. They were both very courteous and polite. A very good experience. I was expecting this to be much harder but within 30 mins of arrival I was able to enjoy my new furniture! Good job! well done guys!
Paddy

After a hitch with the 1st delivery attempt my kitchen island was delivered by james and paul well done

We went into the shop in Canterbury last Tuesday, 5th November, looking for a new table and chairs for our kitchen. The staff, especially Nathan, were brilliant and so helpful in finding a table and chairs combination to suit our needs. We bought the table and chairs and today, Thursday 14th November, the table and chairs were delivered by Morgan and Andy. They were also brilliant, polite and so efficient. They unpacked, Morgan attached the table legs and Andy brought in the chairs.
The whole purchasing and delivery experience was excellent.
Thank you so much.

From placing order by phone, communications and drivers everything was first class. I could not have received better service. The CHD drivers Jimmy and Sandeep were helpful and assembled a dining table quickly with no problems. They had a very happy cheerful attitude and I could not have wished for better service.