A full week for a store pick up is excessive. Hardly an express delivery. In store service was excellent. I won't order click and collect again.
Company replied
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A full week for a store pick up is excessive. Hardly an express delivery. In store service was excellent. I won't order click and collect again.
Company replied
Website clear and easy to look at products. Ordering straightforward. Collection smooth at store who notified when goods available. Shirts very comfortable to wear, good quality material and accurate... See more
Company replied
I was bitterly disappointed with my last on line purchase of a swishy skirt in camel. The skirt would have been lovely except for the fact it was very,very creased on arrival. I hung it straight awa... See more
Ordered a few things from Cotton Traders now very easy to place order and have it delivered to my local store. Both cardigans feel lovely and soft and good choice of colours. Definitely recommend the... See more
Company replied
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Rivendell Garden Centre, Mill Lane, WA8 3UL, Widnes, United Kingdom
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Claire the assistant served me diligently and in a friendly manner. Really informative of alternative choices and recommending items for me to order to the store for a quick collection.

Reply from Cotton Traders - Widnes
Cotton Traders is my new ‘go to’ store for all seasons. Great choice of fabrics, colours and more. Products are well priced and wash and wear well.

Reply from Cotton Traders - Widnes

Reply from Cotton Traders - Widnes
I really like what I buy from Cotton Traders, clothing wise.
But when it comes to footwear, I carn't buy from you because, all your footwear are E fitting and I take wide, or extra wide footwear.

Reply from Cotton Traders - Widnes
Excellent very quick delivery good value many thanks

Reply from Cotton Traders - Widnes
Easy wear clothing great for summer and winter essentials. Good quality at fair prices. Always special offers on for online ordering. Highly recommend.

Reply from Cotton Traders - Widnes
Ordering and delivery spot on had a few orders with cotton traders and always get good results would highly recommend

Reply from Cotton Traders - Widnes
Clare and her colleague were very friendly and knowledgeable about the choice of coat I was interested in. They were very helpful in helping me to decide what colour to choose. Clare also found the correct size for me from the stock in the storeroom. A lovely shopping experience. Thank you

Reply from Cotton Traders - Widnes
We returned some items we bought on line to the Rivendell store in WIDNES the ladies Ann and Janine were amazing both very helpful and helped my partner order new items.
They were very good with instructions and delivery advice. Made the whole process so easy will definitely come back to the Store and use again.

Reply from Cotton Traders - Widnes
I popped in to buy a few bits for my hols. Clare the Sales Assistant was so friendly and helpful, and also professional. Found me everything I needed and made the whole experience less daunting. I hate shopping but I'll visit Cotton Traders again.

Reply from Cotton Traders - Widnes
Called into the cotton traders store based in Rivendall garden centre, Widnes. To buy a pair of jeans, a lovely lady called Clare, helped me find a perfect fitting pair..and also mentioned that they have a 20% discount offer on!. 🤩 So I bought 2 pairs.
Thank you so much for all your help Claire xxx

Reply from Cotton Traders - Widnes
I visited the Widnes store which is in our local garden centre. The staff are very friendly and helpful. Clare was very helpful and patient with me when I needed to find a blouse to match some trousers I already had.
It’s lovely to shop in a store where the staff are friendly want to help.

Reply from Cotton Traders - Widnes
I felt compelled to write a review regarding the fantastic customer service I rereceived today from Claire, an assistant in your Widnes store . I was looking for a particular garment and couldn't find it in my size.
Claire search through the shop stock but unfortunately it wasn't in stock in my size. She looked on line to see if it was available for order which it was and offered to order it for me she then spent time helping me look through other items of clothing until I found those which suited my taste - it was like having my own personal shopper!
Claire was fantastic and went above and beyond to assist me. A fantastic member of the Cotton Traders team I will definitely be reccomend my friends to use your shop following the excellent service I received.

Reply from Cotton Traders - Widnes
I love browsing in Cotton Traders Widnes the staff are so helpful every time I call in giving first class customer service especially Claire who goes above and beyond her duty to make sure what I buy really suits me .

Reply from Cotton Traders - Widnes
Great company to deal with. Ordering was quick and easy, and I opted to pick up from a Cotton Traders within our local garden centre. This was ideal meaning I didn’t have to wait in for it. Had I needed to return anything (I didn’t), I could have returned it there.

Reply from Cotton Traders - Widnes
Use a local store for pick up , good notification and pleasant prompt service by staff

Reply from Cotton Traders - Widnes
It was so easy to order online and then pick up my items at a nearby store. I was able to try on the items I’d ordered and although one item was too big it was really easy to return it with the help of a lovely member of staff.

Reply from Cotton Traders - Widnes
Just no problems easy to deal with and pleasant experience

Reply from Cotton Traders - Widnes
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