Courier Logistics Ltd Reviews 99

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The internationals team are friendly, responsive and helpful. They know their stuff and make the whole process much smoother, as well as saving us a lot of time and keeping costs down. They are... See more

Rated 5 out of 5 stars

Mercury have used Courier Logistics for years now and they provide first class transport accross the board. There's incredible customer service from Natasha & Kim even if I start most conversa... See more

Rated 1 out of 5 stars

Multiple times this company has failed to deliver! Three times in three months never mind the previous times. Followed tracking on the map and they were less than 50 metres away. Unlocked the door i... See more

Rated 5 out of 5 stars

After being let down by other courier companies, we switched to Courier Logistics, who have bent over backwards to help us out. Very reliable! Major plus point is being able to speak to someone over... See more

Company replied

Company details

  1. Logistics Service
  2. Cold Storage Facility
  3. Courier and Delivery Service
  4. Courier Service
  5. Storage Facility
  6. Transportation Service

Written by the company

Our Services Courier Logistics specializes in a comprehensive array of logistics services designed to meet the diverse needs of our clients. Our offerings include: Express Same-day Delivery: Need your parcel delivered urgently? Our team ensures swift collection within 60 minutes of booking, providing secure and reliable same-day delivery services across the UK. With real-time tracking, you stay informed every step of the way. Overnight Parcels: As a trusted depot within the APC network, we guarantee efficient overnight parcel delivery. Our commitment to exceptional customer service means you receive personalized support and local account management. Overnight Pallets: Leveraging our membership in the Pallet-Track network, we fulfil pallet delivery requirements nationwide. Whether full or part load, our dedicated local team and reliable fleet ensure prompt delivery with overnight and economy options available. International Delivery: Shipping internationally doesn’t need to be complicated. Our dedicated international team supports businesses with road, sea, and air freight solutions worldwide. We take a proactive approach, helping you get documentation, customs requirements, and routing right before your goods move. From one-off shipments to ongoing global distribution, we focus on making international delivery more reliable, cost-effective, and straightforward. Storage & Fulfilment: Experience flexibility and reliability with our virtual warehousing and fulfilment services. Our storage solutions are tailored to your needs, providing seamless operations and peace of mind. Haulage: Rely on our modern haulage fleet for dependable transportation nationwide, seven days a week. From lightweight cargo to heavy loads, our versatile fleet handles weights ranging from 1 to 26 tonnes. Dedicated Contracts: With over 25 years of experience, we specialize in partnering with major organizations, public sectors, and local governments. Our contracts team offers expert bid preparation and logistical planning, available 24/7, 365 days a year. At Courier Logistics, our mission is to deliver excellence in logistics solutions, ensuring your parcels and freight reach their destination securely and on time. With our unwavering commitment to customer satisfaction and reliability, you can trust us for all your delivery needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Excellent couriers

Excellent couriers, completely reliable and a brilliant service.

March 26, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review Natalie. We pride ourselves on our reliability we deliver day in day out..

Thanks again for the feedback.

Rated 5 out of 5 stars

Brilliant service 5*****

Brilliant service, deliveries all on time. Would highly recommend.

March 26, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review Mel. We really appreciate feedback from our customers.

Rated 5 out of 5 stars

Above average service and delivery

Much better service than a lot of other couriers would definitely use for future mailings

March 26, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review Caroline. We set our service standards extremely high and look forward to working with you again in the future.. Thanks again for the feedback.

Rated 5 out of 5 stars

Great company

Great company. The booking process is simple and easy to use. Any odd sized shipments can be priced and booked with the friendly and helpful sales team. The admin side is efficient and any help required is dealt with quickly. A great team to work with.

March 26, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review. The booking platforms are really user friendly and any queries you may have we are only a phone call away. Thanks again for the feedback.

Rated 5 out of 5 stars

Excellent Service - Highly Recommend!

After being let down by other courier companies, we switched to Courier Logistics, who have bent over backwards to help us out. Very reliable! Major plus point is being able to speak to someone over the telephone or get a quick response by email - with any query. I would highly recommend using them.

March 22, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review. With multiple ways to communicate with us we are proud to have local people assisting you with any enquiry you may have. Thanks again for the feedback.

Rated 5 out of 5 stars

Service with a smile

Service with a smile. Would definitely recommend this company to others fantastic focus on the customer service

March 22, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review.
We are proud to deliver exceptional service to our customers each and every day. Thanks again for the feedback.

Rated 5 out of 5 stars

Our Company were previously with a…

Our Company were previously with a courier under the same name (APC). With our recent move to another location our account moved also. Courier Logisitics have given us the smoothest switch over and they have matched our previous rates. Aaron Cullumbine came down to our business and kindly sorted all of this out for us. We found him to be very Polite, informative and a down to earth guy!

We have used many Courier services and APC are by far the best. Their customer service, rates and delivery/collection consistency are 10x better than every other courier service we have used.

Their IT guy Ryan Franey was also very helpful setting up all of our systems and even came down to personally set up our printer.

I highly recommend this company to anyone looking for a reliable consistent courier service. I CAN'T stress this enough!!

March 22, 2019
Unprompted review
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Reply from Courier Logistics Ltd

Thank you for your review.
Great to hear you are more than happy with the service. Thanks again for the feedback.

Rated 4 out of 5 stars

Friendly, flexible and fully committed.

Friendly, flexible and fully committed.

Not the biggest or the most sophisticated 3PL organisation I have dealt with but one of the easiest to work with. They get the basics right, show genuine care in their work and communicate really well. Basic processes are embedded using clever IT to create a robust operation.

We have backed into using Courier Logistics for a broad range of services, having started the relationship as a parcel customer. I now see them as a full solutions provider with capabilities across pallet traffic, sameday, specialist distribution, stock control, pick-and-pack and warehousing.

I'd be very happy to speak to potential customers needing a reference.

June 7, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic logistics provider, really flexible and responsive...

Courier Logistics has been our service partner for 5 years now and it is a relationship that has thrived and grown. Daniel and his really dedicated team provide a seamless connection between our business and our client needs.

From pallet and container storage to pick, pack and despatch we have transparent costings and instant availability of service standards across the UK. Systems have developed intelligently behind the scenes and we can now access so much more from their client portal than ever before which saves us time and money.

Combined with a great central location in the UK, I can highly recommend Courier Logistics for any businesses’ outsourced logistics.

June 7, 2018
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer

Daniel and the Courier Logistics team have been nothing but helpful and have accommodated all of our needs. Would highly recommend.

June 7, 2018
Unprompted review
Rated 5 out of 5 stars

Andy Hughes at Head Office was…

Andy Hughes at Head Office was extremely helpful and patience in taking me through the new on-line booking system. No sooner had I booked my consignment than there was a driver at my door ready to pick up the package - I think it was more luck than judgement that the driver happened to be in the area however it was a top-notch service and the client received the package the following morning.

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Courier Logistics have been a big part…

Courier Logistics have been a big part of the growth of Gala Tent,
Gala Graphics and Gala Performance.
With outstanding service, good pricing and a very friendly staff that are always willing to go the extra mile.
We simply couldn't be a successful growing Uk company without Courier Logistics giving us 10+ years of magnificent service.

A real credit to all the members of Courier Logistics .....

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

April 4, 2018
Unprompted review
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Reply from Courier Logistics Ltd

Thank you Louise, good to hear that you were happy with the delivery service you received. Thanks again for the feedback.

Rated 5 out of 5 stars

Recommend 100%

We use the APC Rotherham branch and I am always very impressed with the friendly proffesional staff who even when they are busy & under pressure try their best to help.
The only thing I would say is that the we have to wait on the phone for quite a while sometimes before anyone picks up but there are options to email and to be fair they do email back within the hour. I would in no way blame the staff for not picking up straight away as I can appreciate other customers problems take time to sort aswell.
I would recommend the company 100% and would like say thanks for all their help.

March 28, 2018
Unprompted review
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Reply from Courier Logistics Ltd

Thank you Jayne, as a long standing customer we value your loyalty and welcome your feedback.

Rated 5 out of 5 stars

Excellent Company to do Business with.

Excellent Customer Service, nothing is too much trouble and will always come back to you when they say they will.
IT Department are always quick to assist when we require if we have an issue with any of the reports we receive.
Deliveries are always carried out without question and on the odd occasion IF something goes wrong, Courier Logistics have sorted it out before we even know.
Strongly recommend using Courier Logistics.

March 14, 2018
Unprompted review
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Reply from Courier Logistics Ltd

Thank You Kerry for your generous review of our services :)

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