Coywood Computers Reviews 

248
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered an Asus Vivo ac adapter, after my original failed. Arrived within a few days, as expected. Original parts, solved my issue. Based on this one experience would order again from them...

Company replied

Rated 5 out of 5 stars

I wanted a spare original Asus laptop power supply. Hard to find an original. Coywood Computers had them in stock and it was sent out the next working day.

Company replied

Rated 5 out of 5 stars

My dog had chewed through my charging adapter for my laptop whilst I was in a different room! I needed a replacement urgently. Whilst I saw others that were cheaper, there was no guarantee that it wou... See more

Company replied

Rated 4 out of 5 stars

Got a HP stuck in repair hell, so bust open an ASUS I’d got 3 years prior. Nee charger. Ordered the charger from Coy after finding em on Amazon. Came in pretty canny time. Battery wouldn’t charge, so... See more

Company replied

Company details

  1. Computer Repair Service

Information provided by various external sources

Coywood Computers supplies different models of laptop chargers, main adapters, laptop keyboards as well as laptop or PC spares and upgrades.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

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4.7

All reviews

(248)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

After spending most of the summer holidays searching for a replacement laptop charger for my daughter's laptop, I stumbled on Coywood on Monday lunchtime locating the correct charger and was with us by midday Tuesday. Laptop appears to now be charging and all is now calm in the teenage world 😀
Seriously impressed with the ease of ordering and speed of delivery.

September 5, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for your charger order and happy all is calm :-) now

Rated 5 out of 5 stars

Excellent service

My son's gaming PC blew up in the middle of the summer holidays, a potential disaster! I popped it in to Coywood the next day and a few hours later it was back better than new with an upgraded PSU and a good clean. A very reasonable bill as well. Thanks guys!

August 30, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for coming to see us and very happy you liked the bill and repair.

Rated 5 out of 5 stars

Saved the day!

I urgently needed to replace a faulty charger for an Acer Swift 3 laptop but really struggled to find the correct one online, with numerous chargers being advertised for the same model laptop, but each of them differing in spec and name. My husband then found Coywood, which looked like it was selling genuine chargers with clear descriptions, and good reviews. And for good reason! Coywood's customer service is excellent! I accidently chose a charger with the wrong power rating, and James was able to respond to our query promptly, enabling us to change the order before it was dispatched. Thank you James for assisting us and for saving the day with the correct charger. Highly recommend!

August 30, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your Acer Swift charger order and thanks very much for the kind words and excellent review.

Rated 5 out of 5 stars

Excellent service

Excellent service...

Easy to use and informative website.

Fast, efficient delivery.

Laptop Charger as described and works perfectly.

August 26, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for your laptop charger order and kind words.

Rated 5 out of 5 stars

One of the few places that sell genuine laptop chargers

One of the few places that sell genuine new chargers for laptops. I needed a replacement 240w charger for my Asus ROG Strix 15 laptop but I was only able to find off brand ones at pretty high prices, until I found their website.

Great service overall 10/10, I received a brand new genuine charger, well packaged in a reasonable amount of time.

I needed a to change the delivery address and they were pretty quick to help me with that.

August 23, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for Asus Rog charger order and kind words.

Rated 5 out of 5 stars

Highly Recommend

Needed replacement power cable for my ASUS Vivobook. Of a number of potential suppliers, selected Coywood as I wanted a genuine replacement not another company's 'copy'. Their website made selecting the correct item easy and the whole transaction through to on-time delivery was hassle free. Item exactly as they described & I wanted.

June 2, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your Asus VivoBook ac adapter order and kind words, all Asus chargers come from offical Asus distribution, so always 100% genuine.

Rated 5 out of 5 stars

Excellent service

Excellent service. Took my very poorly Lenovo PC in, it needed a new hard drive. Supplied, and all data copied to new hard drive. As this was going to take some time I left it with them. PC was returned in full working order at 8pm the same night. PC now so fast it's like a new machine! Would thoroughly recommend the fast friendly service. Will be my PC repairer of choice from now on.

May 26, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for bring us your Lenovo PC for an upgrade and very happy you are happy with the upgrade.

Rated 5 out of 5 stars

Good Service

Ordered an original replacement power adapter for my Laptop, as I didn't want to risk an unreliable lookalike. Used Coywod as it was easy to verify they are a proper UK based shop. The helpful staff took the trouble to contact me and confirm it was the correct adapter for my specific machine and delivered the correct one next day.

May 11, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your kind words and order.

Rated 5 out of 5 stars

New Charger

I needed a new charger for my laptop. I looked up companies online, I found Coywood. First time using them. I live in Ireland. Slightly tricky as they didn't take the VAT at 20%. They emailed me straight away and told me. I paid a little over 10 euros when it arrived in Dublin. Well worth it as it is a genuine replacement with a longer lead. I'm very pleased. I will use them again.

April 20, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for your laptop charger order, if anything is ordered outside the UK we dont charge the VAT of 20% as it is not required since brexit for customers outside the UK, thank you for your review.

Rated 5 out of 5 stars

Excellent and prompt

The product was exactly what I wanted. A genuine part and it arrived 24hrs after I ordered it with regular updates on my order throughout. Fantastic service.

April 19, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your order and nice words.

Rated 5 out of 5 stars

FANTASTIC SERVICE

Placed order for a replacement charger p.m. online and it was delivered the next day by Royal Mail from Yorkshire to Surrey. Website so easy to navigate & order. Would definitely recommend.

April 6, 2023
Unprompted review
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Reply from Coywood Computers

Thanks for your order and thanks very much for your comments regarding the website.

Rated 5 out of 5 stars

Quick service

I ordered a new charger for my Acer laptop but with the wrong pin connector unfortunately! The quickest solution was to re-order the correct one and send the other back for a refund. It arrived the next day- excellent service!

April 6, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your Acer laptop charger order and thanks for the kind review.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. I unfortunately ordered the wrong charger for my laptop. I phoned owner and I had a replacement within good time.My experience with Coywood Computers was excellent. I would highly recommend.

February 21, 2023
Unprompted review
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Reply from Coywood Computers

Thank you for your order and we understand ordering a charger sometimes can be confusing, with so many part numbers, so we will always try to resolve any issues quickly for you, so thanks for the appreciation of our quick turnaround.

Rated 5 out of 5 stars

Amazing service and genuine product

Amazing service and genuine product. Puppy chewed through the cord on my new laptop that was running out of battery. Ordered replacement power supply at 2pm on Monday afternoon, back working on charged-up laptop at 8.30 Tuesday morning. Highly recommended.

February 7, 2023
Unprompted review
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Reply from Coywood Computers

Thank you very much for your laptop charger order and kind words.

Rated 5 out of 5 stars

ordered a Lenovo charger quick and…

ordered a Lenovo charger quick and efficient delivery. their website is great

January 19, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your Lenovo charger order and thank you for your kind words on the delivery speed and website, always very nice to read kind reviews.

Rated 5 out of 5 stars

Amazing service from this company.

Amazing service , can’t fault this company , highly recommend, , really needed the product quickly and they delivered on all fronts, delivery firm DHL provided excellent service too . Just great ..

January 17, 2023
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for your order and very happy you liked all our services.

Rated 5 out of 5 stars

First class service

The charger on my Acer laptop broke at the weekend. I placed an order on Sunday evening, it was marked as shipped by Coywood first thing on Monday morning, and it turned up in the post on Tuesday morning. Genuine OEM part exactly as advertised, at a good price.

January 17, 2023
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for your kind review and Acer laptop charger, very much appreciated.

Rated 5 out of 5 stars

Genuine Products and Great communication

Ordered a replacement power cable for my monitor from Coywood, good communication and all packaged well.
Additionally I ordered the incorrect cable initially and they were very helpful with returns and sending out the correct one quickly.
Would definitely recommend as it was genuine Asus product which is better than 3rd party adapters that are mostly what you find on Amazon etc.

January 11, 2023
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for Asus monitor ac adapter order and kind words.

Rated 5 out of 5 stars

Thank you James at Coywood Computers

I would like to thank James at Coywood Computers for his help getting me the correct adaptor/charger for my laptop.
He was most kind and helpful.
My order was posted promptly and arrived securely packaged today. Extremely good value for money.
Perfect for my requirements.
I would recommend Coywood Computers most highly.

December 17, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you very much for your laptop charger order and kind words, Merry xmas.

Rated 1 out of 5 stars

Delivery issue

I ordered a charger with the next day delivery option for extra costs. The item did not arrive the following day, which was not I signed up for, and when it finally arrived at the service point, the courier (DHL) did not provide a pick up code which was required to collect the item.

I paid extra for fast delivery and now I AM LEFT WITHOUT THE PRODUCT I PAID FOR.

Coywood may wish to review their supplier requirements.

Note to Coywood: The contract was to provide the item on the next day delivery service. Even if we take the snow into consideration, snow cannot be the reason for not providing a code, and not providing a code resulted in an undue delay. At this point (16/12/2022), the code was not provided and I am not sure if I ever get the item.

December 15, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

This is quite unbelievable to be honest, we had thick snow, I walked to work instead of driving, so deliveries across the country were delayed, we spoke on the phone and I spoke to the courier within minutes and requested the pickup codes, we send 100s out per week that all get delivered fine and it takes 1 delivery that’s delayed because of snow and we get 1 star, even so we spoke and we helped and I don’t understand, you we answered the phone quickly, helped and contacted courier quickly, contacted you again with an update and still we deserve 1 star, Merry xmas.

Note to customer: As per your telephone, if code was not received by 5pm on Thursday, we were to cancel the order, so we will cancel the order on your request and will refund you in full, as the snow was bad and led to delays across all delivery networks who are already extremely busy due to the xmas period, we requested the code, but was given insufficent time to fix this for you, we tried and we couldnt do anymore asis the couriers that generate the collection code and not us. So full refund incoming to you.

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