Coywood Computers Reviews 

248
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered an Asus Vivo ac adapter, after my original failed. Arrived within a few days, as expected. Original parts, solved my issue. Based on this one experience would order again from them...

Company replied

Rated 5 out of 5 stars

I wanted a spare original Asus laptop power supply. Hard to find an original. Coywood Computers had them in stock and it was sent out the next working day.

Company replied

Rated 5 out of 5 stars

My dog had chewed through my charging adapter for my laptop whilst I was in a different room! I needed a replacement urgently. Whilst I saw others that were cheaper, there was no guarantee that it wou... See more

Company replied

Rated 4 out of 5 stars

Got a HP stuck in repair hell, so bust open an ASUS I’d got 3 years prior. Nee charger. Ordered the charger from Coy after finding em on Amazon. Came in pretty canny time. Battery wouldn’t charge, so... See more

Company replied

Company details

  1. Computer Repair Service

Information provided by various external sources

Coywood Computers supplies different models of laptop chargers, main adapters, laptop keyboards as well as laptop or PC spares and upgrades.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(248)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Impressive Supplier

I struggled to find the right power lead for my new laptop computer and eventually tracked it down from Coywood Computers. The price was more than an alleged equivalent elsewhere but this item looked exactly as that supplied with the laptop. Ordering was very easy and I am delighted to say that it arrived next day. It is exactly as the photo on the web site so works perfectly. Thank You Coywood for excellent service.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Needed a replacement Asus charger…

Needed a replacement Asus charger urgently. Coywood processed and despatched same day. Great service and comms.

August 10, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks very much for your Asus charger order and kind words.

Rated 5 out of 5 stars

Ordered a new laptop charger after…

Ordered a new asus laptop charger after realising another company called ****uk chargers wasnt actually uk at all and wasting money to get no reply either...so i found coywood computers brilliant service excellent fast next day delivery and exactly what i needed,great correspondence,will definitely be using this company again ,thank you

July 19, 2022
Unprompted review
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Reply from Coywood Computers

Thank you for your Asus laptop charger and excellent review.

Rated 5 out of 5 stars

Absolutely AMAZING service

Absolutely AMAZING service - ordered late on Tuesday night, delivered first thing Thursday morning for £3.33 and working as I type.
I really needed these cables so I can work in different parts of the house and take with me regularly when I go away.
I have a new HP laptop and don't want it damaged with cheap replacement chargers - genuine ones from Coywood are just a couple of pounds more and the service is 10 star - thanks a million Coywood staff

July 14, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you very much for your Hp laptop charger order and kind words.

Rated 1 out of 5 stars

I ordered a charger for my Acer…

I ordered a charger for my Acer chromebook. The charger I received was not the one I ordered. I emailed coywood and they said they only sell genuine products and they are exactly the same as shown on their website. When I pointed out that mine wasn't and that I was mislead they didn't bother to reply. I would definitely avoid this company. In reply to you . The 3rd email you sent was after you read my review and your reply was rude and moaning about this review not about the problem. You stated that I would get the exact item that was in the picture. I didn't. I explained that it was to much hassle to have the item returned or collected. Because the item wasn't the same I believe it to be fake but I decided to use it only while I was in the same room in case it went on fire. After about 20 minutes it got very hot infact it was that hot I unplugged it and had to pick it up with oven gloves. I have other adapters that do get warm but nothing like the 1 you sent me. Update I didn't try the item until yesterday. Once it got hot I threw it in the bin. As for walking to the post office in 5 minutes I am probably not as fit and healthy as you and your post office might be closer than mine. Either way the item you sent me was not as described and I have thrown it away because I consider it to be dangerous and wouldn't like to think of you reselling it

April 13, 2022
Unprompted review
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Reply from Coywood Computers

Had 3 emails back and forth with this customer, apologising and explaining Acer had a new part number for this model and this was genuine from them and if he didn’t want this, we would refund in full no problems, the customer didn’t want to hear explanations and didn’t want us to collect either and refund and didn’t want to send back and refund, so I have no idea, how this customers problem could be fixed, as nothing he offered was good enough, we will always try to send the very latest part number from the list and if anybody want’s to speak me regarding part numbers just simply email or ring us and you will see, we are good company, but sadly you can’t keep everyone happy.
Extra Edit on this as you clearly want your complaint to be public, why a week later would you only mention it was used for 20 minutes then got hot, if this was the case then send back for a full refund, how is emailing us 3x times, writing 2 reviews more hassle than returning an item and getting your money back, or while in passing to a courier when they knock at the door, i could of walked to the post office wrapped this up, had a chat with the nice post office employees and causally walked back home in the same time i have now spent in trying to solve your issue, you dont want a replacement, you dont want a refund, you dont want this picking up, you dont want to send this back, i have offered you it all, i cant do anything else.

Rated 5 out of 5 stars

Couldn't have asked for more

After struggling to find the charger anywhere, couldn't have asked for anymore, arrived within two days, works perfectly, looks brand new. Was updated on delivery steps and when it was dispatched. Perfect Service

April 2, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you kindly for your charger order and review.

Rated 5 out of 5 stars

Replacement Dell Charger

The charger I ordered was to replace the original on my old Dell. Had tried using the Dell website to find a replacement, but the pictures and lack of description was not helping my search. Even some of the customer purchase reviews were reporting discrepancies, wrong plug, different shape, didn’t fit – Dell are notoriously difficult around spare parts.

The Coywood website used Photos, plug size details and pictures to help. My order to Coywood was placed just after 2PM, and was delivered 2PM Royal Mail the next day, 4 minutes after receiving, the charger was in use. Yes, the new part was an exact match in every way possible, and works exactly like the original.
I would definitely use this company again, and have
written personally to thank them.

March 28, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you very much for your detailed and nice review, its very much appreciated.

Rated 5 out of 5 stars

Outstanding service

My sons computer wasn’t working properly. After trying everything, took it to Coywood Computers and the y sorted it. Outstanding, friendly service and a very fair price. Cannot recommend enough, thank you so much.

February 14, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you very much for coming to see us and thanks for the kind review, very much appreciated.

Rated 5 out of 5 stars

I have an old HP HDX16 1005EA Laptop…

I have an old HP HDX16 1005EA Laptop which I could no longer use as my battery charger was not working.

I approached James who was most helpful in finding the correct charger for my machine and two days later it arrived.

When I connected it, everything started working again. I cannot recommend this company enough for sorting my problem out in both a courteous and timely manner.

January 28, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for your Hp charger order and super nice review.

Rated 5 out of 5 stars

Outstanding Service 5**

Ordered a replacement charger for a Dell laptop at 10am on Friday. It was delivered by 11.30am on the next day. It is a genuine Dell charger, not a clone or copy, and it works perfectly.

January 17, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks very much for your Dell laptop charger order and kind words.

Rated 5 out of 5 stars

Excellent service and genuine laptop…

Excellent service and genuine laptop charger. Ordered Friday morning and was delivered Sayurday lunchtime.
You cannot get better service than that. Will definitely use again. Thank you

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

A great fast service

A great fast service, good price and delivery the next day, also very pleasant telephone service

January 12, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for your lovely review, very much appreciated.

Rated 5 out of 5 stars

Highly recommended

Fast delivery, exactly as ordered and from a UK company. Will use again.

January 7, 2022
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your order and kind words.

Rated 5 out of 5 stars

Bought a charger for an acer predator…

Bought a charger for an acer predator helios 300, g3-571, it came quicky(they did say i wouldn't get it until after the new year, i'm in ireland) but i am very surprised that it's here now. So, quick delivery and of course the charger works(and fits) just fine. Thank you coywood.

December 31, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your Acer Helios charger order and we like to be honest if there is a chance your delivery will be a little late because of xma, but very happy it arrived befofe the new year for you and thanks or your kind words.

Rated 5 out of 5 stars

Asus laptop charger replacement

Needed a replacement Asus laptop charger to replace a cheaper 3rd party one that had lasted less than a year. Checked the specs on the Coywood Computers website and ordered a genuine replacement at 3pm on 23rd Dec expecting it would arrive after Xmas. Package arrived 12pm on Xmas Eve! Excellent service and would definitely use again.

December 24, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for Asus laptop charger order and kind review, Merry xmas.

Rated 5 out of 5 stars

Great service

Great service - delivered exactly the right laptop charger next day delivery even on Christmas Eve!

December 24, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your laptop charger order and merry christmas.

Rated 5 out of 5 stars

Lenovo charger

Really pleased with the service and product. Advertised as an original Lenovo and that was exactly what was delivered. Kept me informed of the status of the order ever step of the way. Well done and thank you Coywood Computers.

December 18, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your genuine Lenovo charger order, kind words and thanks for stating these are original Lenovo chargers.

Rated 5 out of 5 stars

Outstanding service with a genuine ASUS…

Outstanding service with a genuine ASUS charger arriving within 48 hours of ordering. Excellent communication from the company.
This is in marked contrast with a 'guaranteed compatible' charger that didn't work from a company (selling on Amazon) that ignored emails and doesn't put a phone number on its website.

November 11, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thank you for Asus laptop charger order and thanks for mentioning our Asus chargers are genuine as these are only bought from Asus distribution, so zero chance of being a copy or clone. Totally original Asus only, thanks again.

Rated 5 out of 5 stars

Excellent service!

Ordered a laptop charger Friday morning, arrived Saturday afternoon! Wasn't expecting that, didn't think it would arrive until Monday.
Excellent service, with emails sent every step of the way. Would definitely use again.

October 23, 2021
Unprompted review
Coywood Computers logo

Reply from Coywood Computers

Thanks for your laptop charger order and kind words.

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