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CREATE Fertility - BirminghamReviews 

162
TrustScore 3.5 out of 5

3.4

6270 Bishops Court, Solihull Parkway, B37 7YB Birmingham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great experience! I’m a terrified of needles and being a patient they were amazing! I after a frozen transfer had a lot of bleeding and they were so supportive of all of this got me into scans the sam... See more

Company replied

Rated 5 out of 5 stars

We can’t even begin to tell you how grateful we are to Create Fertility (Birmingham). From our very first appointment we were no long a number in a never ending list but a couple longing to become p... See more

Company replied

Rated 3 out of 5 stars

Create Fertility in Birmingham were all lovely but sadly didnt get the outcome we expected. Everyone was compassionate and caring during the appointments We had mild male factor so were advise... See more

Company replied

Rated 5 out of 5 stars

All the care staff were so kind, caring and supportive to us through our whole ivf journey. No question was to big or small there was always someone on hand on the phone to give you the answer. From t... See more

Company replied


Company details

  1. Fertility Clinic
  2. Fertility Physician
  3. Sperm Bank

Written by the company

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


Contact info

  • 6270 Bishops Court, Solihull Parkway, B37 7YB, Birmingham, England, United Kingdom

  • 0121 272 9515

3.4

Average

TrustScore 3.5 out of 5

162 reviews

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Replied to 64% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(162)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly

Staff were all really warm, friendly and welcoming. Treatment and tests were explained fully and we were listened to. We felt fully supported every step of our journey and all our questions answered.

September 29, 2022
CREATE Fertility - Birmingham logo

Reply from CREATE Fertility - Birmingham

Hi Laura,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you on your journey.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Faultless patient service. Well done

I have been with CREATE Birmingham for a few weeks now as NHS referrals after waiting 2 years. I literally cannot fault this clinic and the staff at all. From regular scans and check ups to blood tests and very thorough monitoring. Had my egg collection and I was so at ease and at peace with how the process was going. Medication arrived swiftly and on time. Called me diligently for checking up and to discuss my embryos. Still have the FET to go with them but for me the experience with CREATE has been amazing so far. Brilliant staff and excellent clinic.

July 19, 2023
Unprompted review
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Reply from CREATE Fertility - Birmingham

Hi Liz,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you on your journey.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Very kind and warm staff

My experience at Create was excellent. The support, warmth, kindness and amazing care given by the entire team throughout the process was really outstanding. I am so grateful. Thank you very much.

May 21, 2023
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Reply from CREATE Fertility - Birmingham

Hi,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you on your journey to parenthood!

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

It's a long journey, a hard journey. Create made it simpler and supported us through it.

We came to create fertility via the NHS, we were lucky to have a funded cycle. The doctors and nurses were all brilliant.
Our first consultation was in Wolverhampton, the doctor did the scans and talked us through everything, made sure we understand the odds and the risks. The nurse handled our nerves brilliantly and was such a big support.
We attended the Birmingham clinic for treatment and found the team knowledgeable and caring.
IVF is one of the most stressful and heartwrenching experiences of our lives. I'm terrified of needles so my husband was the one injecting me, it's hard.
We beat the odds and got incredibly lucky and I'm currently 8 weeks pregnant and feeling blessed. I am really glad we were with create and when we go for our next baby we will be choosing them.

March 6, 2023
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Reply from CREATE Fertility - Birmingham

Hi Mrs Leavesley,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you on your journey to parenthood!

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

the staff are very friendly and the…

the staff are very friendly and the doctor was very kind and explained everything clearly.

April 10, 2023
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Reply from CREATE Fertility - Birmingham

Hi Roshan,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

They were very caring and really…

They were very caring and really professional and we now have a baby daughter

July 13, 2022
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Reply from CREATE Fertility - Birmingham

Hi Gloria,

Congratulations! Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Amazing team

Amazing team, create made us feel comfortable and helped every step of the way after being unsure how it all works. Me and my partner now have a beautiful baby boy 6 weeks old and we can’t thank the create team Birmingham enough.

April 20, 2023
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Reply from CREATE Fertility - Birmingham

Hi Georgina,

Congratulations! Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Lovely staff all very knowledgable and…

Lovely staff all very knowledgable and helpful

May 24, 2022
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Reply from CREATE Fertility - Birmingham

Hi Sarah,

Thank you so much for sharing your journey and the lovely review, we are so happy we were able to support you.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Very nice staff and doctors

Very nice staff and doctors. Amazing experience with them. Now I’m blessed with baby girl it’s become possible just because of you guys. I’m so thankful you guys ♥️

March 30, 2023
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Reply from CREATE Fertility - Birmingham

Hi Amandeep,

Congratulations! Thank you so much for taking the time to leave a review and sharing your journey. We're sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Professional staff with timely manner…

Professional staff with timely manner and good staff to work with. Am happy to recommend

February 24, 2023
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Reply from CREATE Fertility - Birmingham

Hi Umu,

Thank you so much for taking the time to leave a review and sharing your experience.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. would answer any questions and all the staff were really friendly

April 7, 2022
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Reply from CREATE Fertility - Birmingham

Hi Phillipa,

Thank you so much for taking the time to leave a review and sharing your experience.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Success story

It's a tough journey that included losses but ultimately the experience at create (Birmingham) has led me to become a mother to a beautiful baby. My husband and I were both pleased with the service provided and would definitely recommend them. Thank you for changing our lives and for making what felt at times impossible, possible ❤️

April 4, 2022
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Reply from CREATE Fertility - Birmingham

Hi,

Thank you so much for taking the time to leave a review and sharing your experience.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Thanks to Create fertility we conceived…

Thanks to Create fertility we conceived first time with IVF and now have a beautiful 3 month old baby boy. Thank you is simply not enough . Forever grateful x

February 10, 2023
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Reply from CREATE Fertility - Birmingham

Hi Amy,

Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

We welcomed our beautiful baby girl in…

We welcomed our beautiful baby girl in June 2022 after using Create Birmingham for our treatment. We cant thank the team enough for their support and guidance throughout the whole process. Staff were all very friendly and always there to offer support.

February 1, 2023
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Reply from CREATE Fertility - Birmingham

Hi Ellie,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Effective and professional would recommend

Effective communication
Superior avlaibility of contact for clinicians/ email/face to face/ video calls
Swift service and invocing
Excellent pharmaceutical support and education
Clear and consise care
Sound advice from embryologist

Issues surrounding covid restrictions at the time:
My husband was not allowed in for critical interventions such as the embryo extraction and transfer.
Concerns surrounding ethical considerations when consultations are given after procedures-I felt woozy from medication and in some pain from the procedure maiking it difficult to concentrate so having critical information that effects my treatment plan would have been more appropriate to have my husband there to take the information on fully

Overall the clinic and our experience was thoroughly positive and would recommend them to other's seeking fertility treatment

February 17, 2022
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Reply from CREATE Fertility - Birmingham

Hi Lisa,

Thank you so much for taking the time to leave a review and sharing your journey. We appriciate your feedback and take on board what you have said.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Great

It is a good place to consider for people TTC. Each units are welcoming, calm and the professionals are friendly.

December 1, 2022
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Reply from CREATE Fertility - Birmingham

Hi Nneka

Thank you so much for taking the time to leave a review and sharing your experience.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

From start to finish create we're…

From start to finish create we're amazing...very helpful, always there to talk and made me feel at ease throughout the whole process. I was very lucky to have my little girl on first round of icsi and I'm fortunate enough to have a frozen embryo for the future. Can't thank them enough for changing my life.

January 27, 2022
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Reply from CREATE Fertility - Birmingham

Hi Rachel

Congratulations! This is wonderful news! Thank you so much for taking the time to leave a review and sharing your journey. Sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Rated 5 out of 5 stars

Blessed with a baby girl

Blessed with a baby girl thanks to the friendly and helpful staff at Create in Birmingham.
If we ever had any questions or problems they were only a phone call or email away and were prompt with their responses.

February 11, 2022
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Reply from CREATE Fertility - Birmingham

Hi Kirsty,

Congratulations! This is wonderful news! Thank you so much for taking the time to leave a review and sharing your journey.

We wish you all the best,
CREATE Fertility

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