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Creative.Lighting Reviews 

323
•
TrustScore 2 out of 5

2.2

Lighting Store
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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were unhappy with their experience overall, warning others not to waste money on the company due to continuous issues. Customers frequently complained about extremely poor product quality, noting that items felt cheap, broke down quickly, or looked completely different from the advertised photos online. Consumers also experienced severe delivery delays, missing package contents, and unresponsive customer service when attempting to resolve their problems. Some reviewers were happy with the nice minimalist design of the lamps and found them very simple to set up in their homes. Others mentioned that certain purchases arrived much quicker than expected and worked adequately for evening reading.

What people talk about most

Product

Reviewers mention negative feedback about product quality, noting that items feel cheap and do not match... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap materials and... See more

Order

Reviewers highlight deep frustration and dissatisfaction regarding their order experiences. Customers... See more

Delivery service

Customers had negative experiences with delivery_service, expressing frustration over delayed shipments and... See more

Price

Customers consistently note negative experiences with price, feeling that the items are extremely overpriced... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen. I soon discovered that the lights just don't hold their charge and run out... See more

Rated 2 out of 5 stars

I’m not convinced about the quality of the spotlights I have bought. They are not the same size as those on the advertisement, the solar panels are smaller and the arms are a different configuration a... See more

Rated 2 out of 5 stars

The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to... See more

Rated 2 out of 5 stars

My delivery never arrived and I e mailed them . They shared photos of the delivery outside my house on a plant pot .They claimed it was an Evri delivery ; it was not, it was Relay and despite sever... See more

Company details

  1. Lighting Store
  2. Lighting Consultant
  3. Lighting Manufacturer
  4. Lighting Wholesaler

Written by the company

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team

Contact info

2.2

Poor

TrustScore 2 out of 5

323 reviews

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2.2

All reviews

(323)

96 reviews in the last 12 months

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Rated 3 out of 5 stars

Ordered the Vintage LED Lantern

Ordered the Vintage LED Lantern, and I couldn't be happier with the quality—it's sturdy and looks great in my garden. Shipping took about a week, which is pretty impressive considering itcame from overseas. Would definitely order again.

December 17, 2023
Rated 3 out of 5 stars

Elsa was amazing

Elsa was amazing! I had a few questions before making my purchase, and she patiently answered them all. Her guidance helped me choose the perfect lights for my home. Fantastic service!

July 9, 2024

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