creditcardGenius Reviews 1,523

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers had a great experience with this company. Customers are really happy with the discounts and bonus offers they receive, often highlighting that the promised money actually arrives in their bank accounts. Many people appreciate the fast payment of these bonuses, with some receiving their cash within days of card approval. Reviewers also find the service helpful and the system easy to use for comparing credit cards. However, some customers also noted issues with payment and refunds, with a portion of people experiencing delays in receiving their cash bonuses or having to follow up multiple times. Response times were also a point of concern for some, as they found it difficult to get status updates or received slow replies, occasionally from different agents with conflicting information.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the quick and seamless... See more

Refund

Users describe ambiguous interactions with refund. While some customers, for example, received their cash... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported significant delays, with... See more

Service

Clients share ambiguous opinions on service. Many customers report positive experiences, praising the... See more

Discount

Reviewers highlight positive aspects of discount. Customers frequently praise the successful promotional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks t... See more

Rated 4 out of 5 stars

I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The re... See more

Rated 4 out of 5 stars

Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more

Rated 4 out of 5 stars

So far so good, except there are 2 hicups due to their system, or maybe somewhere between their system and refferal site. It has many good referral. wish more are available. :)


Company details

Written by the company

Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Every credit card promotion requires me…

Every credit card promotion requires me to submit a ticket.

March 18, 2026
creditcardGenius logo

Reply from creditcardGenius

Hello,

Sorry to hear that it's taking longer than expected to receive your GeniusCash!

We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the GeniusCash partner that the application for the product has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the GeniusCash partner automatically, and a manual investigation is required. To do this, we send your application details directly to the GeniusCash partner when you open a ticket with us. There are various things that the GeniusCash partner and/or the affiliate network needs to validate such as approval status, that you're a first time card or account holder, that the application was started from our site, etc. Unfortunately, the manual investigation time does depends on the GeniusCash partner and it is outside of our control.

Please keep in mind that each card/account application is reviewed separately based on the specific Terms and Conditions for that offer. We've checked on our end, were able to confirm that GeniusCash for the BMO Ascend World Elite Mastercard offer was sent on 2026-03-18 via Interac.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

You guys didn’t resolve my situation

You guys didn’t resolve my situation

March 18, 2026
creditcardGenius logo

Reply from creditcardGenius

Hello,

Sorry to hear you’re having trouble depositing your GeniusCash.

Our records show that your GeniusCash was sent to your account on March 18, 2026, but it hasn't been deposited yet.

We previously sent instructions on March 19 and again today, March 23, showing how to find your password and deposit your funds. Since you’ve now set up autodeposit, your GeniusCash will be resent during the next round of fulfillment.

If you don’t see the e-transfer by the end of this week, please let us know.

If you are having any other issues with this, please reach back out to the email we sent and we can take a deeper look into this.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 4 out of 5 stars

Extremely fraudulent and scammy

Extremely fraudulent and scammy that does not honour original terms and conditions of offers.

Kraken bonus for $200 CAD deposit was changed to USD after the promotion period, then as people complained, they said they don’t know the reason.

Read all about it here on RedFlagDeals forum thread entitled: “Anyone know what happened to the GeniusCash/Kraken deal?”

No wonder the poster of the deal got banned.

UPDATE (Apr. 7): GeniusCash has resolved and made us whole, so I updated my rating.

March 12, 2026
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

Was baited into opening a Kraken…

Was baited into opening a Kraken account for a new account promotion. Terms said buy 200CAD worth of Bitcoin. At the moment of getting my bonus $ from the promo, I am told the terms were originally buy 200USD worth of Bitcoin. This condition was NOWHERE to we found in the original offer. Kraken and Credit Card Genius are modifying terms post-promo launch and are legit scamming customers out of their trust.

AVOID AT ALL COSTS

December 31, 2025
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

Liars

This company will lie about offer terms to avoid paying rebates.

During the holidays, I signed up for a $140 offer with Kraken. The offer terms stated that you need to open an account with Kraken and make a $200 trade within 30 days, which I did.

It is now 3 months later and Credit Card Genius rejected my rebate saying that I had to complete a trade of $200 USD. This is a complete lie, I still have a screenshot of the offer terms, and it did not specify a USD requirement.

Stay far, far away from them!! There's way better options out there that CCG.

March 3, 2026
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

This company will bait and switch with…

This company will bait and switch with their promotions.

December 30, 2025
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

Awful experience with GeniusCash

I signed up for GeniusCash specifically for a promotion with Kraken. The promotion clearly stated that I had to trade $200 worth of crypto on Kraken to qualify which I did ($200 Canadian). GeniusCash now claims it had to be $200 USD to qualify for the promotion even through it said nothing about USD and this is a Canadian company used by Canadians who transact in Canadian dollars.

March 3, 2026
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for reaching out regarding your recent GeniusCash offer.

We want you to know that we've heard your feedback and we're currently looking into the situation. We appreciate your patience while we work through this with Kraken, and we'll be in touch with an update as soon as we have more information to share.
We genuinely appreciate your patience and support.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

They make it very challenging to get…

They make it very challenging to get the bonus you are entitled to. You may eventually get it, but after much effort and time.

February 26, 2026
creditcardGenius logo

Reply from creditcardGenius

Hello,

Sorry to hear that it's taking longer than expected to receive your GeniusCash!

We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the GeniusCash partner that the application for the product has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the GeniusCash partner automatically, and a manual investigation is required. To do this, we send your application details directly to the GeniusCash partner. There are various things that the GeniusCash partner and/or the affiliate network needs to validate such as approval status, that you're a first time card or account holder, that the application was started from our site, etc. Unfortunately, the manual investigation time does depends on the GeniusCash partner and it is outside of our control.

Please keep in mind that each card/account application is reviewed separately based on the specific Terms and Conditions for that offer. We've checked on our end, were able to confirm that GeniusCash for the BMO CashBack World Elite offer was sent on 2026-02-26 via Interac. We also see that you submitted a ticket for the Tangerine offer on February 19th, this has been sent over to Tangerine for review, and once we receive confirmation from them regarding your application, we can move forward with the next steps.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

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