I wanted to share some feedback about our annual health and safety visit with Claudette Nelson yesterday. Claudette was incredibly thorough throughout the process and took the time to guide me throu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My HR Advisor is Libby Deacon who is excellent. Her focus on communication, her efficiency, and expertise is second to none! thank you Libby for all your help! Croner are great at what they provide an... See more
Company replied
James Ulyatt conducted our assessment. He had a very practical and realistic approach. His knowledge of our business was very good. He pointed out our legal requirement and advised on some very use... See more
Company replied
Stuart Pennock came to do his follow up visit yesterday. He tool time to help me remember how to access my documents and went through my action plan with me. Great chatting with lots of ideas thrown... See more
Company replied
Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
Written by the company
As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. We are a one-stop shop for expert HR, Health & Safety, Consultancy, Software and information tailored to your organisation, your budget and your challenges. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.
Contact info
Croner House, LE10 1YG, Hinckley, United Kingdom
- 0800 032 4088
- feedback@croner.co.uk
- croner.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Kenneth completed our H&S audit today…
Kenneth completed our H&S audit today most efficiently - both friendly and realistic.
Super helpful re future assistance required on any action points - audit report received on the same day and well documented.
Debbie Cook
May 20, 2026
Unprompted review
Reply from Croner
Thank you for your review. We are delighted to hear that you had such a positive experience with Croner, and especially Kenneth . It is a pleasure to hear that we have been able to provide a great service. We strive to ensure our clients receive the highest quality of service, so thank you for your kind words and support. We look forward to working with you in the future.
I had the pleasure of working with Iwan…
I had the pleasure of working with Iwan Hawk on a recent litigation matter, and I was consistently impressed by his expertise, professionalism, and commitment to achieving the best possible outcome. Ian combines a sharp legal mind with a pragmatic approach, making complex legal issues easy to understand. He is responsive, thorough, and takes the time to explain every step of the process, which made me feel confident and supported throughout. Ounce again thank you Iwan.
April 17, 2026
Unprompted review
Reply from Croner
We are delighted to hear that you had such a positive experience with Croner, and especially Ian. It is always a pleasure to hear that we have been able to provide the best outcome for all. We strive to ensure our customers receive the highest quality of service, so thank you for your kind words and support.
Food and F&P Visit
Darren came to visit for the Food and F&P site review. The visit was productive and very helpful. Darren assisted by providing a clear list of actions I needed to complete and helped simplify and reduce duplications of tasks, making them much more manageable.
May 20, 2026
Unprompted review
Reply from Croner
Thank you for your review. We are delighted to hear that you had such a positive experience with Croner and Darren! It is a pleasure to hear that we have been able to provide a great service. We look forward to continuing to work with you.
Anthony Jackson was great!
Anthony was super knowledgeable and informative and made us feel supported in our journey to updating all our H&S policies. He helped us to understand what we needed to do and guided us through all the processes answering all our questions politely.
May 20, 2026
Unprompted review
Reply from Croner
Thank you for taking the time to share your kind words. It is fantastic to see that the service you have received from Anthony has been quick and efficient. I will ensure your feedback is passed over to him!
As a director of a small business I…
As a director of a small business I required some additional support and guidance with HR. I sent an email to Croner and a gentleman named Andy Marshall replied within hours.
He was professional, helpful, supportive and engaged with me at each stage of the process I had to take.
I highly recommend this company but also this colleague as he was truly amazing.
May 20, 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Andy was able to provide you with the necessary support and assistance.
Alexandra Eden
Alex completed a documentary review for me which was excellent. She was fully prepared before the meeting and gave me all the support I needed.
Really professional and helpful.
May 19, 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Alex was able to provide you with the necessary support and assistance.
Sandra from BrightSafe has been very…
Sandra from BrightSafe has been very helpful and we are getting excellent service whenever we require assistance, which is crucial for our business activities.
May 20, 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Sandra was able to provide you with the necessary support and assistance.
Health & Safety Review with Dee Aspell (Croner)
Dee Aspell is very personable & professional.
Her agenda is laid out well and encourages debate on potential issues but never detracts from her main plan to ensure the relevancy nor the importance of the topic.
May 13, 2026
Unprompted review
Reply from Croner
Thank you for your great review for Dee. We are grateful to hear that she was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Health and Safety Audit
Ian Wishart's visit was extremely useful. He clearly and thoroughly talked through many elements of Health and Safety and everything that is required across the business. He spoke about real life examples and provided training on the online portal to show me how to create important documents such as risk assessments, toolbox talks etc. He is exceptionally knowledgeable and delivered this is structured, clear way. Thank you.
May 14, 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a fantastic review for Mark! We appreciate your kind feedback on his understanding and dedication to providing the best Health and Safety advice and guidance for your organisation. It is always a pleasure to have someone as knowledgeable and helpful as Ian on our team and his drive to provide a fantastic service is often recognised. We look forward to working with you and should you require any additional advice, please do not hesitate to contact us. Thank you for your ongoing support.
Great service, will definitely recommend
We joined Croner and the customer service has been amazing. Alan MacFarlane carried out our health and safety risk assessments and Cecil Burnett carried out our fire risk assessment. Both were very informative and answered any questions we had and explained each action point so we knew exactly what we had to do. We will definitely recommend Croner to other businesses. Alan and Cecil have made something that could feel overwhelming, easier to understand and implement in our business.
May 19, 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. It is fantastic to see that the service you have received has been quick and efficient. We will ensure that this feedback is shared with the relevant staff members, and we look forward to working with you in the future.
Darren carried out a thorough and…
Darren carried out a thorough and professional health and safety visit, taking the time to explain findings clearly and provide practical recommendations rather than just highlighting issues. His knowledge was evident throughout, and the advice given was realistic, helpful, and tailored to the business. The visit felt supportive rather than tick-box focused, which was appreciated. Overall, a very positive experience and valuable guidance to help maintain and improve health and safety standards.
May 19, 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a fantastic review for Mark! We appreciate your kind feedback on his understanding and dedication to providing the best Health and Safety advice and guidance for your organisation. It is always a pleasure to have someone as knowledgeable and helpful as Darren on our team and his drive to provide a fantastic service is often recognised. We look forward to working with you and should you require any additional advice, please do not hesitate to contact us. Thank you for your ongoing support.
Sandra Smith was very helpful and got…
Sandra Smith was very helpful and got me what i needed extremely quickly,
Really appreciated the help
May 19, 2026
Unprompted review
Reply from Croner
Thankyou for your 5* review!
The professionalism as well as great…
The professionalism as well as great listening skills and the ability to convey information/advice in a positive manner rather than causing unnecessary confusion. Everything discussed was clear concise and informative and enabled a greater understanding of requirement. We found Mr Anthony Jackson knowledgeable and approachable he took his time to carefully explain his methodology of gathering information importance to establish compliance. Overall a great experience of having a. Audit undertaken by a knowledgeable professional.
April 8, 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a fantastic review for Mark! We appreciate your kind feedback on his understanding and dedication to providing the best Health and Safety advice and guidance for your organisation. It is always a pleasure to have someone as knowledgeable and helpful as Anthony on our team and his drive to provide a fantastic service is often recognised. We look forward to working with you and should you require any additional advice, please do not hesitate to contact us. Thank you for your ongoing support.
Very informative
Stuart was very informative, helpful, and professional throughout the entire process. He explained everything clearly, answered all questions patiently, and showed excellent manners at all times. His friendly and respectful attitude made the experience smooth and reassuring. Highly appreciated and recommended.
May 18, 2026
Unprompted review
Reply from Croner
We are grateful for your kind words and appreciate the recognition of our staff members. We take great pride in our commitment to providing excellent service and are thankful that you were satisfied with the outcome. We will ensure that this feedback is shared with the relevant staff members. Thank you again for your positive review.
Sarah was prompt & answered my query…
Sarah was prompt & answered my query well.
May 18, 2026
Unprompted review
Reply from Croner
Thankyou for your review!
Katherina is a pleasant cheerful…
Katherina is a pleasant cheerful professional.
She knows her stuff and is very thorough.
May 18, 2026
Unprompted review
Reply from Croner
Thank you for your great review for Katherina. We are grateful to hear that she was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future! Many thanks, Bethany
The support received from the…
The support received from the LItigation Consultant Raj was very helpful and made the process easier and less stressful.
May 13, 2026
Unprompted review
Reply from Croner
We are grateful for your kind words and appreciate the recognition of our staff members. We take great pride in our commitment to providing excellent service and are thankful that you were satisfied with the outcome. We will ensure that this feedback is shared with the relevant staff members. Thank you again for your positive review.
Excellent advice and service.
We have received excellent advice and service from everyone we have had contact with at Croner, especially Claudette. Her knowledge and expertise is invaluable.
We would highly recommend Croner for all HR and Health & Safety matters.
May 15, 2026
Unprompted review
Reply from Croner
Thank you for your great review for Claudette. We are grateful to hear that she was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Sarah is brilliant
Sarah is brilliant, nothing is too much trouble. Thank you Sarah!
May 18, 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Sarah was able to provide you with the necessary support and assistance.
Charles Hancock - Fantastic & Thank you!
Charles provided fantastic support to our business with a particular case. He was very knowledgeable and explained everything in thorough detail throughout the process. I wouldn’t hesitate to request Charles personally should we ever need his support again. Thank you!
May 15, 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a 5* review! We are glad to hear that Charles has been able to help you with your matters and that he has taken the time to build a relationship with you. We appreciate your kind words and thank you for taking the time to share your positive experience with Croner. We strive to provide excellent client service and your feedback is invaluable in helping us achieve this!
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