Croyland Reviews 

1,106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpful, non-pressuring approach, making the car buying process effortless and enjoyable. Many highlight the exceptional customer service, noting how team members go above and beyond to ensure a smooth and stress-free experience from initial inquiry to vehicle handover, with clear explanations and efficient paperwork. However, some customers reported issues with vehicles after purchase, including underinflated tyres, an oil leak, or a timing chain snapping, raising concerns about product reliability.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and helpfulness of... See more

Product

Users describe positive interactions with the product, with many expressing happiness and satisfaction with... See more

User experience

People report positive experiences with user experience, describing it as seamless, smooth, and stress-free... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve lost count how many times I’ve had a car through croyland now! Always deal with Jamie Burton, and I cant recommend him enough. Im someone who has no idea about cars and it’s nerve wracking to sit... See more

Company replied

Rated 5 out of 5 stars

Ben from Croyland motors top guy explained everything went through everything well pleased with his service and advice will definitely be coming back that’s why I gave him 5 stars Thanks again B... See more

Rated 5 out of 5 stars

A huge thank you to Ben Pagh, i appreciate all your help and time. I recently bought a car from Croylands and the experience was seamless from start to finish. The team was incredibly helpful witho... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,106)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience Charlie was very understanding and…

Charlie was very understanding and patient when I was looking for a new car. He was very efficient and very helpful with everything. Definitely recommend Croyland cars.

September 17, 2025
Unprompted review
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Reply from Croyland

It's great to read that Charlie was able to help with your new car purchase. Thank you for your review.

Rated 5 out of 5 stars

This was my first time dealing with…

This was my first time dealing with Croyland Car Megastore, very professional from start to finish with a quick and easy sale along with a part exchange. Ben Pugh was very welcoming and made the experience extremely positive aswell as giving me a good and fair deal, I would recommend to anyone.

September 7, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to review your recent purchase with us. We hope you enjoy your new vehicle.

Rated 5 out of 5 stars

Couldn’t thank the team at Croyland…

Couldn’t thank the team at Croyland enough if I tried. Went to look and get prices and George helped with that and not pressuring me at all. Came back the following day and was placed in the hands of Charlie. He was so approachable and professional! He helped with anything I asked or questioned him about. I walked away with a new car and content that these guys helped me and went above and beyond to sort my finance stress free. Would 100% recommend Croyland cars to anyone.

August 20, 2025
Unprompted review
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Reply from Croyland

Thank you for taking the time to leave us a review and thank you for your recommendation.

Rated 5 out of 5 stars

Jamie Burton

Jamie Burton was very helpful from start to finish and made my whole car buying experience a pleasure!

September 13, 2025
Unprompted review
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Reply from Croyland

Thanks for your recent review.

Rated 5 out of 5 stars

Rushden

Worked with George and Matt, both very helpful and made the situation less daunting and smoother.

September 9, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review of your experience.

Rated 5 out of 5 stars

Thankyou croyland for a fantastic…experience

Thankyou croyland for a fantastic service when I had a wheels issue shortly after buying my car, they were amazing, dealing with the problem and going that extra mile, although it was only cosmetic the wheels are now stunning , great service throughout, a special thankyou to Lin at company care

September 5, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review of your experience with us. We're pleased to be able to help.

Rated 5 out of 5 stars

Very good

Very good communication from start to finish, Ben made the whole process easy and a very good experience would recommend using this company.

August 31, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for leaving us a review of your recent vehicle purchase with us.

Rated 5 out of 5 stars

Ben Pugh - Croyland

Good, reliable and no nonsense service, my partner and I viewed a car at the weekend picked it up Wednesday. Looks and works great. Fully recommend Ben Pugh and Croyland for buying your next vehicle

August 27, 2025
Unprompted review
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Reply from Croyland

Thank you for your review and recommendation.

Rated 5 out of 5 stars

Excellent first experience

This was our first purchase with Croyland and the process couldn’t have been simpler. Ben Pugh made everything easy from start to finish without ever making us feel pressured. Not only did he help us purchase the car, but he also arranged for fixes before collection day. We would highly recommend!

August 17, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review of your experience. It is very much appreciated.

Rated 5 out of 5 stars

BEN IS THE BEST

This was my first time with Croyland Car Megastore and I purchased a Toyota Corolla.
Ben Pugh was very welcoming and made the experience extremely positive and stress free. He has made this a 5 star experience for me. He is a man of his word and delivers on whatever he says.
Thanks to Ben and the amazing customer service I received from him, I would highly recommend Croyland Cars Megastore!

August 20, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your recent purchase with us. We're pleased you had a great experience and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

It was my first time getting a car on…

It was my first time getting a car on finance after passing my test, Ben was very professional and so helpful and supportive when I found a car I liked and answered any questions I asked. Was a great sales man would definitely recommend if you need a new car to ask for Ben at croylands. Thanks for your help I love my new car.

August 13, 2025
Unprompted review
Croyland logo

Reply from Croyland

We were pleased to be able to help you with your recent car purchase and pleased you are enjoying your new car!

Rated 5 out of 5 stars

I recently purchased a car with…

I recently purchased a car with croyland, Dan was the salesman and he was very knowledgeable and helpful. The process was smooth and the car is great. Would defiantly recommend!

July 24, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

It was my first time using Croyland…

It was my first time using Croyland Motors and the experience with them and Ben was amazing. I couldn’t fault it. Ben was so nice, very helpful and informative. It really made all the difference and put me at ease of buying a new car. I would definitely recommend them thanks for everything Ben!

August 5, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We hope to welcome you back in the future.

Rated 5 out of 5 stars

We have bought 3 cars from Croyland via…

We have bought 3 cars from Croyland via Ben Pugh we had an issue with one of the cars which caused us some inconvenience, however Ben and his wealth of experience guided us through the problem from start to finish, I can’t praise Ben and his team enough for their help through this stressful situation, I would highly recommend Croyland and we will definitely be buying our next cars with them.
Thanks Ben 👍🏾

July 17, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for returning to Croyland for your latest car purchase. We appreciate you taking the time to leave us a review and your recommendation.

Rated 5 out of 5 stars

Great experience with Croyland.

I would like to share a great experience I have had recently with Croyland Car Megastore recently. Thanks to Ben Hugh who was dealing with my needs and requests in approachable and professional manner. I really appreciate that at my request my purchase was delivered to my home address and it was in excellent quality condition. Thank you Ben for your patience with me and exceptional customer service.
Irina

August 5, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review. We hope to welcome you back in the future.

Rated 5 out of 5 stars

I been to Croyland Car Megastore and…

I been to Croyland Car Megastore and Ben was very proffesional and polite when I diceded to buy a car from them.
Thank you very much Ben for your assistance.

August 5, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recent review. We're pleased Ben was able to assist you with your car purchase.

Rated 5 out of 5 stars

Excellent service

Ben made my first experience buying from a garage (Croyland Motors) so easy from start to finish..very professional,helpful and easy to talk to. Drove away today a very happy customer with a lovely car!

August 6, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review of your experience. It's very much appreciated.

Rated 5 out of 5 stars

First purchase from Croyland

First purchase from Croyland, Ben was excellent even when bombarded with a million questions! No pushy sales and fairly priced. I would recommend Croyland!

August 6, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review and recommendation.

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