Croyland Reviews 

1,101
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpful, non-pressuring approach, making the car buying process effortless and enjoyable. Many highlight the exceptional customer service, noting how team members go above and beyond to ensure a smooth and stress-free experience from initial inquiry to vehicle handover, with clear explanations and efficient paperwork. However, some customers reported issues with vehicles after purchase, including underinflated tyres, an oil leak, or a timing chain snapping, raising concerns about product reliability.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and helpfulness of... See more

Product

Users describe positive interactions with the product, with many expressing happiness and satisfaction with... See more

User experience

People report positive experiences with user experience, describing it as seamless, smooth, and stress-free... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve lost count how many times I’ve had a car through croyland now! Always deal with Jamie Burton, and I cant recommend him enough. Im someone who has no idea about cars and it’s nerve wracking to sit... See more

Company replied

Rated 5 out of 5 stars

Ben from Croyland motors top guy explained everything went through everything well pleased with his service and advice will definitely be coming back that’s why I gave him 5 stars Thanks again B... See more

Rated 5 out of 5 stars

A huge thank you to Ben Pagh, i appreciate all your help and time. I recently bought a car from Croylands and the experience was seamless from start to finish. The team was incredibly helpful witho... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,101)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Indi was very helpful

Indi was very helpful throughout the whole experience with me getting my new car if I had to recommend someone it would be him, any questions I had he went above and beyond to get them answered for me and keept me up to date with all the process of the car :)
Would highly recommend using him as a sales assistant again

May 19, 2026
Unprompted review
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Reply from Croyland

Thank you for your review and recommendation. it's very much appreciated.

Rated 5 out of 5 stars

Mazda3

Came to check out a mazda3 which Indy helped guide me through the whole process and explained all the benefits of going through Croyland Megastore. Been a good and easy journey all the way

May 19, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We hope to see you again in the future.

Rated 5 out of 5 stars

I found Croyland very easy to deal with…

I found Croyland very easy to deal with and Ben especially made the whole process of selling and buying seamless.
Top quality service and all finished in just 4 days. Recommend 100%.

May 7, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to review your buying experience with us and Ben. We appreciate the recommendation too.

Rated 5 out of 5 stars

The whole experience was seamless

The whole experience was seamless, from finding the car i wanted to test drive and part exchanging. Would recommend to all

May 7, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that you had a great buying experience with us and that you would recommend us to others.

Rated 5 out of 5 stars

Inderpreet Dhassi

Inderpreet Dhassi, was excellent, very friendly and knowledgeable about the car I purchased
I cannot thank him enough
Emma Todd

May 7, 2026
Unprompted review
Croyland logo

Reply from Croyland

It's lovely to hear that Inderpreet could help you with your recent car purchase. We look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

After looking around for many weeks at…

After looking around for many weeks at different cars for my mum, we ended up at Croyland Motor Store in Rushden near Wellingborough.
Ben Pugh, wonderful guy, helped us with every aspect of buying a new car.
My mum is in her 80’s, so this has been quite a big thing buying a new car at her age… Ben was the most helpful, patient and supportive man we could have asked for, he gave her all the time in the world, sorted out everything on the car that he said he would, did all the online paperwork for her….
I would certainly recommend Croyland Motors and of course Ben, he was great 👍 Thankyou

April 16, 2026
Unprompted review
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Reply from Croyland

Thank you for you recent review. It's really appreciated.

Rated 5 out of 5 stars

Great experience

Ben was absolutely brilliant, no pressure sales and very helpful, car was perfect came with a fresh mot, interim service and fresh tyres. Handover was very quick and easy, would definitely recommend great experience from start to finish👍

May 5, 2026
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to review your recent purchase with us and we hope to welcome you back in the future.

Rated 5 out of 5 stars

THANK YOU Ben......

THANK YOU Ben......
Ben was very helpful and patient throughout the whole process.He explained everything clearly and made sure we were comfortable with each step.

May 3, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you very much for your kind review.

Rated 5 out of 5 stars

I can’t thank Ben enough!

I can’t thank Ben enough, he was amazing from start to finish. He helped me pick my first car and I’m so grateful for all his help and how easy he made the whole process for me. Croyland Car Megastore is a brilliant place to get a car from whatever you’re in need off. Thank you again!

May 3, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review of your recent purchase with us with Ben. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Ben was very helpful and made the hole…

Ben was very helpful and made the hole process very simple, would definitely recommend Ben from Croyland cars if you’re thinking of buying or selling your Vehicle 🙂👍

April 30, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for leaving a review, we appreciate you taking the time to share your buying experience with us.

Rated 5 out of 5 stars

Jamie was so helpful and the car was…

Jamie was so helpful and the car was delivered in pristine condition. Though a 2019 number plate and quite high mileage for me to tootal about my friends said it looked like new. It was serviced again. It was a realistic price. While the company was a megastore it felt like a dealership. I would recommend having a look there if looking for a used car.

March 17, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recent review and recommendation. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Ben was a great help from start to…

Ben was a great help from start to finish.I couldn't decide between two similar vehicles.No pressure selling just a knowledgable description of both vehicles helping me to decide. Regular communication throughout.He really did make everything a lot easier.He even fully charged the battery before we picked it up.I would highly reccomend Croyland motors and especially Ben.

April 2, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review of your buying experience with Ben. We are pleased to read that you were happy with the process.

Rated 5 out of 5 stars

My experience at Croyland was fist…

My experience at Croyland was first class. Ben Pugh who dealt with my purchase was brilliant. His manner and attitude was friendly and informative. His professionalism, Excellent! The whole process was smooth and relaxed. I 100% recommend without doubt. Great experience all round and have no hesitation in buying from here again.

April 26, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for providing such a lovely review. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Jamie was absolutely fantastic during…

Jamie was absolutely fantastic during the process, would highly recommend.

April 25, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review of your recent purchase with us and in particular Jamie. We hope to welcome you back in the not too distant future.

Rated 5 out of 5 stars

Ben Pugh

I dealt with Ben Pugh @ Croyland motors. Had my car for 2 weeks now, and my experience has been excellent and I would strongly recommend. Ben went above and beyond my expectations for a car salesman, answering my emails after he’d finished for the day, made sure I was aware of everything that was happening with my car and is still answering questions that I’ve put to him. Again would strongly recommend this company
Thanks again Ben, you have been a pleasure to share my new car journey with

April 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recent review and taking the time to share your experience.

Rated 5 out of 5 stars

An amazing experience buying my new car…

An amazing experience buying my new car with them. Ben was absolutely fantastic, so helpful and in constant contact throughout the process, can not fault his customer service. The car was delivered to my home and on the morning of delivery Ben called to ensure we were all ready, car was delivery by a lovely gentleman who ensured all was ok with the car then Ben checked in after delivery. I would 100% recommend this company to buy from prob the best company I have purchased from.

April 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your recent car purchase. We are pleased to read that it was a positive experience and that you would recommend us.

Rated 5 out of 5 stars

Ben helped me from start to finish from…

Ben helped me from start to finish from looking at cars to advising me on best prices and sizes. I looked a a few cars that I thought I wanted but didn't in person but Ben helped me and showed me more cars that would suit me better

Thank you so much

April 22, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review. We really appreciate it.

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