Croyland Reviews 

1,101
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpful, non-pressuring approach, making the car buying process effortless and enjoyable. Many highlight the exceptional customer service, noting how team members go above and beyond to ensure a smooth and stress-free experience from initial inquiry to vehicle handover, with clear explanations and efficient paperwork. However, some customers reported issues with vehicles after purchase, including underinflated tyres, an oil leak, or a timing chain snapping, raising concerns about product reliability.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and helpfulness of... See more

Product

Users describe positive interactions with the product, with many expressing happiness and satisfaction with... See more

User experience

People report positive experiences with user experience, describing it as seamless, smooth, and stress-free... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve lost count how many times I’ve had a car through croyland now! Always deal with Jamie Burton, and I cant recommend him enough. Im someone who has no idea about cars and it’s nerve wracking to sit... See more

Company replied

Rated 5 out of 5 stars

Ben from Croyland motors top guy explained everything went through everything well pleased with his service and advice will definitely be coming back that’s why I gave him 5 stars Thanks again B... See more

Rated 5 out of 5 stars

A huge thank you to Ben Pagh, i appreciate all your help and time. I recently bought a car from Croylands and the experience was seamless from start to finish. The team was incredibly helpful witho... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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4.8

All reviews

(1,101)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

New car

So I came in looking for a car, and Matt was so helpful, gave me all the information, went through everything and went over things I didn’t understand. I was never pushed to buy a car where a lot of places only want a sale regardless, I changed my mind a few times on what I was looking for. This wasn’t an issue for Matt. He kept in contact and once I found a car I had it within a week. I had a problem with the car and it was sorted the same day. Lovely service and Matt is a credit to the company. I don’t think I’ll go elsewhere for cars in the future now. Lovely service, polite and very quick.

April 15, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased that Matt could help you with your recent car purchase. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

I had a fantastic experience with this…

I had a fantastic experience with this company! I dealt with Ben Pugh, he went above and beyond to be helpful, handling all my specific requests with ease. They were incredibly patient, making sure my questions and queries was answered thoroughly. Truly top-tier customer service—I couldn't be happier with the process!"

March 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

Really pleased

Really pleased with the car, but even more so, the service. Ben was really happy to help and gave me all the information I needed. Very likely I’ll be back here again

March 31, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We appreciate you taking your time to let us know about your experience with us.

Rated 5 out of 5 stars

Great experience

Great experience, Jamie Burton was so helpful in getting the car all sorted to its best standard, would definitely recommend!! Was a really positive experience overall.

March 21, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased Jamie was able to help you with your new car. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Second Car

I have now brought 2 cars from Croyland and have been helped my Jamie Burton each time and now he would always be my first point of call if I wanted a new car as he is accommodating, supportive, honest and found me the car I wanted with every exact detail. He was extremely helpful answering every question and query I had at whatever time during the day I asked them. Cannot thank him enough!

I also always recommend him to anyone that says they like my car & want a new one themselves.

December 4, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for returning to Croyland to buy your most recent car. We're pleased Jamie could help you and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Would definitely recommend

Very helpful and great communication.
Couldn’t get to the garage as was left with no car but Ben went to great lengths to make sure finance and all documents were completed smoothly. Thank you for all your help.

March 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We're pleased Ben could help you with your recent vehicle purchase.

Rated 5 out of 5 stars

Great experience

Great experience, Jamie was very helpful throughout out the whole process and made me feel at ease buying my first car. The car was in great condition clean inside and out, would recommend

March 25, 2026
Unprompted review
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Reply from Croyland

Thank you for your review. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great Experience

We are much appreciative of Indie. From start to finish he gave us excellent plus customer service in our car purchase.. above and beyond our expectations. The car we purchased and the agreements were as promised. Excellent service Croyland Motors. This is our third car purchased from this dealership who we find totally trustworthy. Thank you!

March 25, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

Great experience

Picked up my new car today and must thank Ben for making the process very easy. He sorted all paperwork and helped me set everything up in the car. Have no problem recommending Croyland and will be back if I need to upgrade in the future..
Thanks Ben.

March 24, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We really appreciate it. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent service from Indy!

I can not fault the service I have received from Indy. Friendly and helpful from start to finish. I will 100% be recommending Croyland in the future!

March 24, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review and recommendation.

Rated 5 out of 5 stars

3rd car brought from Ben at Croylands.

3rd car brought from Ben at Croylands.
Absolutely perfect as usual.
I would not go anywhere else now.

Thanks Ben very pleased

March 23, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for returning to Croyland for your most recent car purchase. We're pleased to be able to help again and look forward to helping you with the next!

Rated 5 out of 5 stars

My first Croyland car!

Ben made my first car purchase a stress free experience. I had no clue of the steps in the process but he guided me patiently. He also was available at any time and day of the week. I also particularly loved how kind he was to my children. I was worried about them messing about in the dealership office but he gave them seats and made sure they were comfortable and equally important little.customers. He also addressed their innocent questions!!! Well done and thank you Croyland.

March 15, 2026
Unprompted review
Croyland logo

Reply from Croyland

Congratulations on your first car! Thank you for leaving us a lovely review. We hope to welcoming you back in the future.

Rated 5 out of 5 stars

Stress free

I purchased a car yesterday and Indi was my salesman. Indi was very helpful friendly and professional. Indi allowed my husband and I to have a good look around the car on our own, to decide if the car was for me. Definitely not a pushy salesman, which was good for us, as we had been to other car dealers that were and put us off.
Thank you Indi.

March 17, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great start to finish!

From start to finish we had a great experience with Corylands! Especially with Jamie Waller, who was fantastic throughout the whole sale and with communication!

Would definitely recommend Croyland and Jamie!

February 24, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

Ben was superb from start to finish

Ben was superb from start to finish. He made the process of purchasing my new car, straightforward and seemless. Ben is genuinely a decent sales man. No pushy sales, just good honest information. I would definitely buy from croyland again. One request can you please send me more of the air freshners, they are amazing!!!!

February 6, 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that you had such a positive experience with Ben here at Croyland. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Right from the word go Jamie Burton was…

Right from the word go Jamie Burton was very friendly and helpful over the phone as I was doing a long distance purchase for a stunning BMW 330e .
When i arrived in the showroom Jamie was waiting on me and the car was sitting outside ready to go, it looked stunning sitting in the forecourt , Jamie offered a testdrive as I came down from Scotland and never tested the car.
Jamie went over all the paperwork and helped with the road tax
I would definitely recommend Croyland megastore and Jamie Burton.

March 11, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to review your experience with Jamie and Croyland. We really appreciate it.

Rated 5 out of 5 stars

Helpful and professional

What I liked the most is that Dan, the salesperson, didn't put pressure on me to buy the car on finance or purchase any of the optional extras. I found the service to be professional, not pushy. The car was serviced for me before I collected it and the processes were thorough and transparent. Dan was very helpful and the staff seem like they give people guidance without pressurising them. They also have a lot of choice. I would recommend this garage to anyone looking for a new vehicle.

March 6, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We're pleased that Dan could help you with your most recent purchase. We hope to see you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. Ben was really helpful from the beginning. I love that the dealership is hassle free, no pressure at all. Would highly recommend

March 4, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. It's really appreciated.

Rated 5 out of 5 stars

Peugeot 208 GT

Last Sunday I test drove two vehicles at Croyland Car Megastore with the help of Indy. Eventually deciding on a Peugeot 208 GT (HG22 CHJ). I picked the vehicle up today (Thursday) the part exchange of my previous vehicle and the new one went very smoothly and the car drives beautifully.

March 5, 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for reviewing your Peugeot 208 GT buying experience. We're pleased to read it was positive and look forward to seeing you again.

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