Croyland Reviews 

1,103
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpful, non-pressuring approach, making the car buying process effortless and enjoyable. Many highlight the exceptional customer service, noting how team members go above and beyond to ensure a smooth and stress-free experience from initial inquiry to vehicle handover, with clear explanations and efficient paperwork. However, some customers reported issues with vehicles after purchase, including underinflated tyres, an oil leak, or a timing chain snapping, raising concerns about product reliability.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and helpfulness of... See more

Product

Users describe positive interactions with the product, with many expressing happiness and satisfaction with... See more

User experience

People report positive experiences with user experience, describing it as seamless, smooth, and stress-free... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve lost count how many times I’ve had a car through croyland now! Always deal with Jamie Burton, and I cant recommend him enough. Im someone who has no idea about cars and it’s nerve wracking to sit... See more

Company replied

Rated 5 out of 5 stars

Ben from Croyland motors top guy explained everything went through everything well pleased with his service and advice will definitely be coming back that’s why I gave him 5 stars Thanks again B... See more

Rated 5 out of 5 stars

A huge thank you to Ben Pagh, i appreciate all your help and time. I recently bought a car from Croylands and the experience was seamless from start to finish. The team was incredibly helpful witho... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,103)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased a car in September

Purchased a car in September, had great service throughout the buying process and was able to pick up the car within a week.

Would highly recommend speaking to the salesman called Jamie Waller.

September 30, 2025
Unprompted review
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Reply from Croyland

We're pleased to read that you had a great experience when buying your car with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Good experience

Good experience. There was never any pressure to buy. Details were explained clearly. Dan was very professional & had a comprehensive knowledge of the vehicle. The car which I traded in was bought from Croyland some 12 years ago & it was reassuring to see that the same professional standards are still maintained.

November 27, 2025
Unprompted review
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Reply from Croyland

Thank you for your review. We really appreciate it.

Rated 5 out of 5 stars

Car Purchase from Croyland Car Megastore

We booked a test drive of a Toyota Yaris at Croyland Car Megastore.
On arrival we were met by Jamie Waller. The car was ready for us to inspect and he ran through the car specifications with us and then accompanied us on the test drive.
We decided to buy the car - Jamie ran through the purchasing options available. We were given a fair price for my old car and the deal was done.
Throughout Jamie was extremely professional and helpful. We were not pressurised in any way unlike previous sales people I have encountered.
A date was arranged to pick up the car and to finalise the paperwork.
Every thing was prepared and ready for us. Due to my husband leaving his wallet at home Jamie managed to sort out a bank transfer with his accounts department which saved us having to return on another day.
I have no hesitation in recommending Croyland Cars and Jamie Waller.
Thank you and I love my car!

November 21, 2025
Unprompted review
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Reply from Croyland

We're pleased to read that you had a great experience when buying your car with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. I was really looked after by Ben Pugh. He very helpfully explained everything and made the process feel as easy as it could be. Ben went the extra mile helping me find the car that I required and keeping me updated on progress.

November 20, 2025
Unprompted review
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Reply from Croyland

We appreciate your review and sharing your experience with us.

Rated 5 out of 5 stars

I bought a car (Hyundai Ionic) from…

I bought a car (Hyundai Ionic) from Croyland Cars, and Ben was very helpful throughout the process. He handled the finance smoothly and made the whole transaction easy. I’m happy so far and just waiting for my V5C so I can sort out my insurance, as they need it in my name. Once I get that, I’ll finally be able to drive the car 🚘. And can tell about car .But overall, Ben has been really helpful up to this point.

November 9, 2025
Unprompted review
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Reply from Croyland

Thank you very much for taking the time to leave us a review.

Rated 5 out of 5 stars

I want to highlight the exceptional…

I want to highlight the exceptional service provided by Ben during my recent car purchase. He was incredibly helpful and professional from start to finish. Ben’s knowledge of the vehicles was impressive, and he went above and beyond to ensure I found the right car for my needs. His communication skills were outstanding, making the entire process smooth and enjoyable. I cannot recommend Ben highly enough. Thank you for the brilliant customer service!

November 16, 2025
Unprompted review
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Reply from Croyland

We're pleased to read that you had a great experience when buying your car with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

new car

I had been wanting a new car for a while, so when I saw the one I wanted at Croyland in Rushden I went to have a look. Ben Pugh was the salesman who greeted me. I found his non-pushy demeanor very refreshing, so decided he would get my custom. Ben was very professional (actually had a sense of humour, rare these days) he explained everything very thoroughly and clearly and as my car was not ready on the day we agreed Ben gave me a call and advised the reason why and with out hesitations i was a given a courtesy car so Thank you for the wonderful service from you and your team

November 14, 2025
Unprompted review
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Reply from Croyland

Thank you for your lovely review. We appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Easy and helpful

Ben made buying a car so easy, very helpful and efficient with the sale. Very knowledgeable and willing to help throughout. Thanks

November 13, 2025
Unprompted review
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Reply from Croyland

Thank you for your review.

Rated 5 out of 5 stars

Friendly service

Friendly, un-pushy sales team. Dan was extremely helpful. Vehicle prep was excellent

November 13, 2025
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to review your purchase with us.

Rated 5 out of 5 stars

Brought my new car home today very good…

Brought my new car home today very good service in every way from mr dan Aspinall. Very good communication, and updates,very fast service , very friendly, helpful thank you

November 13, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your kind review.

Rated 5 out of 5 stars

Professional

Professional, friendly service from Ben Pugh.
Lots of additional support regarding the transfer of my previous vehicle.

November 10, 2025
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to review your experience with us.

Rated 5 out of 5 stars

Just purchased a Model 3 from Ben at…

Just purchased a Model 3 from Ben at Croyland Car Megastore over the weekend. We were able to test drive the car we liked to check it was right for us. We part ex'd our car for what we felt was a very competitive trade in value which helped keep payments sensible. Cheers for your help, Ben, feels good to have a reliable used car supplier on our doorstep, we'll no doubt be back!

November 8, 2025
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that you had a great experience when buying your car with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Part exchanged my car

Part exchanged my car, with the help of Ben Pugh, and the process was quicker and easier than I ever imagined it would be. Ben was really helpful and professional the entire way through and made the process flawless, ensuring that any problems I did face were sorted instantly without any hassle. Would highly recommend Croyland for anyone considering a part exchange with them as it’s 100% worth it

November 5, 2025
Unprompted review
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Reply from Croyland

Thank you for your review.

Rated 5 out of 5 stars

Customer service

Bought my car from CROYLAND
Great service from Ben Pugh who was professional and patient.
All the paperwork was easy and stress free

November 6, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review.

Rated 5 out of 5 stars

Excellent service

Just bought my skoda octavia from croyland motors and am very very pleased with it. I had a reasonable trade in price for my zafira. Ben, my salesman gave me time to have a good look over the skoda inside and out on my own. The service and transaction was very easy and quick. Ben's knowledge and helpfulness was second to none.
My wife will be after a new car next year and I won't hesitate to try croyland motors first.

October 30, 2025
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that you had a great experience when buying your car with us. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

A car with a view

I had been wanting a new car for a while, so when I saw the one I wanted at Croyland in Rushden I went to have a look. Ben pugh was the salesman who greeted me. I found his non-pushy demeanor very refreshing, so decided he would get my custom. Ben was very professional (actually had a sense of humour, rare these days) he explained everything very thoroughly and clearly. I have dealt with Croyland before and Ben did not let the great service down.

September 8, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

“If car buying had a Ben button

“If car buying had a Ben button, I’d press it every time!”

From the moment I walked in, Ben was absolutely amazing – the man could probably sell ice to a penguin, but in the good, genuinely helpful way. He advised me on everything from engines to extra features, and he explained it all in a way that even my goldfish could’ve understood.

He greeted me with a smile big enough to power a small village, and it never faded – not even when I asked him the same question three times (just to double check I sounded like I knew what I was doing).

Ben was knowledgeable, friendly, and clearly knows his onions… and quite possibly the whole greenhouse too. If buying a car usually feels like a maze, Ben was basically Google Maps with better customer service.

I drove off feeling confident, well looked after, and definitely not swindled — which is pretty much the dream outcome when buying a car!

Highly recommend – Ben is a legend behind the desk AND the steering wheel of customer service! 🚗💫

October 12, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your kind review about your buying experience with Ben. It's very much appreciated.

Rated 5 out of 5 stars

Easy process.

Good service, all paperwork completed without fuss. No pressure, quick easy process.

October 16, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review.

Rated 5 out of 5 stars

Brilliant!

We had a great experience buying a Peugeot e-208 from this garage. Jamie Waller was really helpful. We loved that there were no pushy sales techniques. A fair price was agreed for my old car in the part exchange, and we love our new car.
I specifically like how Jamie charged the electric car up to full so that we could see it's full range on the test drive; my sister has bought an EV from a different (not as good) garage before, and they did not fully charge up the EV for her test drive, and she was disappointed to see that the range wasn't what she was expecting. I like how this wasn't concealed from us by Croyland.

October 11, 2025
Unprompted review
Croyland logo

Reply from Croyland

Thank you very much for your review. We were pleased to help you with your electric 208.

Rated 1 out of 5 stars

The biggest scamers.Run away.

The biggest scamers. I have pickup a Toyota Corrola on 9 Sep 2025 from them. After I have driven for 2 days the car it start to show many hidden issues, CarMegastore made me lose 2 days telling me they will fix the problems but at the end they didn't agree to pay to fix the car. Now they don't want to take the car back.According to them they can not accept the car back. According to Customer Rigths 2015 I can return the car when I want in the first 14 days with or without a reason.I have good reason to return the car as she has safety issues and another problems that they cost around £4000 to be fixed according to Toyota Northampton Service. Megastore doesn't want to pay for the fix and they don't want to accept the car back. Never recommend this dealer when you see the name CarMegastore Croyland run as far as you can .

September 9, 2025
Unprompted review

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