Rich from Custom Fit Guards was absolutely amazing in this process. I am in South Africa and they are in England, managed to get it produced in a short time, and shipping took 2 business days. He orga... See more
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See what reviewers are saying
I have been a very happy customer for CF Guards for a number of years. Excellent quality shooting ear pieces, brilliant service with taking ear impressions and very quick turnaround to deliver. Their... See more
I should have red the reviews before spending £400 with them.. Short story first - even their higher-end headphones sound worse than a £5 headphones from poundland. I'm dissapointed that in... See more
My set have failed twice now which I believe is due to quality of build, the central electronic part disconnects or comes unstuck, first time I paid for the repair second time I was asked for a furth... See more
Disappointing
The buying experience was good with production updates keeping me advised. 6 months in and one of the filters has popped out. £15 plus £2.75 for postage quoted for a replacement. This is not covered by guarantee apparently. Of course a plug is dropped now and again but I believe I have been careful. I shall not repair these earplugs and will not return to this company. The plugs are not cheap and I was surprised by manufacturers response.
September 20, 2022
Unprompted review
Good service and fit of my c.f
Good service and fit of my c.f. auto hearing protection.
Once made got a speedy delivery from them.
September 8, 2022
Unprompted review
Avoid
Avoid unless you’re happy for no customer service and for faulty products that take insanely long amounts of time to fix. Shocking treatment of customers and seemingly no one at this company cares.
May 30, 2022
Unprompted review
Customer Service - what’s that?!
We have a £99 credit with them but unless we can produce the number of the four year old card we originally used to pay, they won’t let us use it!
It was a two person order and the fact that one person has already used their part of it is proof positive that payment was made but despite this, they STILL want us to prove we paid by producing the number of the payment card that the bank has replaced (at which point you are instructed to destroy the old one)!
On top of that, they take ages to respond and, more often than not, you have to chase them.
I should add that the order the credit would have been used against would have entailed additional expenditure over and above the amount of the credit, therefore generating additional income for them. So they have lousy business practices to match their lousy customer service!
May 18, 2022
Unprompted review
Avoid! - no customer service at all
Took forever to come - emails not answered and had to chase constantly. When finally arrived there was no case. No answer on telephone and emails not answered. I hope the the electronics dont go wrong (bluetooth model) as I have no idea how to get any response from the company
April 15, 2022
Unprompted review
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