Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Inks were ready same day for collection…
Inks were ready same day for collection and phone call to advise me they were ready
December 2, 2024
Reply from Cartridge World Cyprus
Dear Lyn,
Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus
Dear MICHALIS KATSAMPAS,
Thank you for your feedback! Delighted to hear you were happy with the service.
We look forward to helping you again in the future!
Kind regards,
Brigita Dulskaite
All perfect
All perfect, very prompt reply by the email and the seller nicely helped to take the order to the car
November 19, 2024
Reply from Cartridge World Cyprus
Hi Tatiana Vorobeva,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Raina Pērse
VERY GOOD/EXCELLENT
November 18, 2024
Reply from Cartridge World Cyprus
Dear ROOBICK SAGHANEZHAD,
It is great to receive positive feedback from our customers.
So nice to know you were happy with your purchase!
Kind regards,
Raina Pērse
Very easy and efficient quick delivery
November 16, 2024
Reply from Cartridge World Cyprus
Dear Susan Elvidge,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus
Hi David Cochrane,
Many thanks for your kind review.
Great to hear you were happy with your shopping experience with us!
Kind regards,
Raina Pērse
Ordered items not delivered
19 days after the order I have not received the ordered items, even though payment for the same was promptly completed on the 22nd October 2024. Even though your Moira Ledingham contacted me to correct a cartridge that she spotted was not pertinent, I have since received no feedback on the status of the order, which should have been delivered within 2-3 days of the ordered date.
I find this unacceptable.
November 10, 2024
Reply from Cartridge World Cyprus
Dear Anastasios
Updated:
I have investigated with the courier and this was indeed an unfortunate error that led to the biggest delay after they picked up the toners from us. Their final email comment to me was telling and I quote ''My final advise is to pre-alert your customers to prefer and ask to pick up from an ACS point for the next 2 months as delays in delivery will continue due to the high volumes we expect this period of time.''
We will be making adjustments in message on our website checkout. We will inform that ''pickup from ACS point is the fastest method.
Please expect a call from our Ops Director John tomorrow as we want to assure you of our sincerity.
BR
Duncan
I fully understand your frustration. It is totally unacceptable. We have spent the morning investigating and the fault lies with ACS couriers who took the goods from us on 24/10. I have escalated the matter to their MD and await his intervention to get the goods delivered by tomorrow, I further requested his investigation and will share what I find with you.
Once the goods are with you, we will be in touch with a proper apology. This experience is not reflective of our usual excellent service to our customers.
Best Regards
Duncan Glover - Managing Director
Reply from Cartridge World Cyprus
Hi WEBAIL MANICURE LTD,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse
Excellent service.
October 25, 2024
Reply from Cartridge World Cyprus
Hi Terry
Thanks for choosing our own brand ink cartridges they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Duncan Glover - Managing Director
Excellent products and service
October 23, 2024
Reply from Cartridge World Cyprus
Hi Myria
Thanks for choosing our own brand ink cartridges, they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Margot Glover - Director
Great seller
October 19, 2024
Reply from Cartridge World Cyprus
Hi Theodoros
Thanks, that is great to hear.
Best Regards
Duncan Glover - Managing Director
It would have been 5 stars had the…
great shop and delivery to the door great customer service also thank you
October 12, 2024
Reply from Cartridge World Cyprus
Hi Sam and Joan, thanks for your review. I can explain why this time the duration was 3 days - a perfect combination of order placed at the weekend and the mousepad needing to be ordered Monday from our supplier and receiving that before forwarding on with the other in-stock items. Hope you are happy with your purchases and look forward to serving you again.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.
Just great service
Just great service. Really helpful and professional guy I dealt with.
October 9, 2024
Reply from Cartridge World Cyprus
Dear Christopher Dryden,
It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our team!
Kind regards,
Raina Pērse
Good after service
Still did not get the inkt, but the problem was with ACS. Very good afterservice from Cartridge!
October 4, 2024
Reply from Cartridge World Cyprus
Dear Jolanda,
Updated: We want to pass on our appreciation for your understanding in this matter and taking time to review us on the handling of your complaint. We hope the courier improves their service for us on your next order.
Best Regards
Duncan Glover - Managing Director
Thank you for your feedback. I sincerely apologize for the delay in receiving your ink order placed on October 4th. I'm glad to hear that our team was able to address your concerns and that the problem was identified with ACS. Your satisfaction is important to us, and we’re here to ensure you have a positive experience moving forward.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus
Hi Ian,
Thank you for your feedback! We’re pleased to hear the website, support, and delivery met your expectations. We look forward to helping you again in the future!
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus
Hi STELIOS ATHANASIADES,
We're delighted to know that your order reached you quickly and in great condition. It's always wonderful to hear when everything goes smoothly for our customers. We look forward to assisting you again soon!
Kind regards,
Raina Pērse
excellent service but it should be…
excellent service but it should be expanded to cover Nicosia.
September 23, 2024
Reply from Cartridge World Cyprus
Dear ANDREAS,
Thank you for the positive review. Great to hear you enjoyed your shopping experience with us!
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus
Hi there!
Thanks for taking the time to leave a review.
I am so happy to hear you were happy with the service and speed of delivery.
Kind regards,
Tamara Utermohlen
Reply from Cartridge World Cyprus
Dear Michalis,
Thank you for the positive review! Great to hear you were pleased with the service and speed of delivery.
Kind regards
Tamara Utermohlen
Reply from Cartridge World Cyprus
Dear Sergey,
Thank you for the positive review! Great to hear you were happy with your shopping experience with us.
Kind regards
Tamara Utermohlen
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