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Cartridge World Cyprus Reviews 1,647

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality and value. The delivery service is frequently mentioned for its speed and efficiency, with many appreciating the prompt arrival of their orders. Reviewers also commend the staff for being friendly, professional, and very helpful, making the overall service experience excellent. However, some customers experienced issues with their orders, including incorrect deliveries or items not being supplied. A few people also noted difficulties with the website, citing lag issues and problems with order history or stock coherence. Additionally, some encountered problems with products not being recognized by their printers or occasional delivery issues.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the good value and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Consumers generally find the ordering process to be positive. Many appreciate the ease of ordering, quick... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more

Company replied

Rated 5 out of 5 stars

was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more

Company replied

Rated 5 out of 5 stars

Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more

Company replied

Rated 5 out of 5 stars

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more

Company replied


Company details

  1. Office Supplies Store
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Pen Store
  5. Printer and Scanner Store
  6. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was already a customer but this time was different...

I was already a customer but this time was different. I was looking for a charger for my old ice-age laptop that is no where to be found. I communicated with the sales department and a very polite and helpful lady asked me the model of the charger and my laptop. She took the time to serve me and suggested the ideal product. I'm very excited by your service and, honestly, I congratulate you for your professionalism. Thank you once again.

September 16, 2024
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Manolis,

It is great to receive positive feedback from our customers! So nice to know you were happy with the service provided by our team!

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Great Communication and Service

Instant phone call saying order received and where I wanted it delivered. Email.notification and tracking info. Watch arrived at Couriers 2 days later. Very impressive service plus free delivery

September 10, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Lisa,

Thanks for taking the time to leave a review. We're pleased to hear you were happy with the service and speed of delivery.

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Best customer service ever

I have been buying tech-related products for more than 30 years. Elena from the Larnaca shop is probably the best from all these years, polite with fast service and a positive attitude.

September 11, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Babis,

Thank you for taking the time to leave a review. Great to hear you were happy with the speed of delivery and the service. I will be sure to communicate this positive feedback to the team in Larnaca!

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Everything is great

Everything is great! My products come as expected!

September 10, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Eleni,

Thanks for taking the time to leave a review. I am so happy to hear you were pleased with the products!

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Good customer service

Good customer service. Helpful. Polite

August 25, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Marlen,

Many thanks for your kind review. Great to hear you were happy with the service!

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Excellent experience

User-friendly website. Easy to order and pay. Quick dispatch and delivery of order. Items as described on website. Thank you.

September 8, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Andreas,

Thank you for the positive review! Great to hear you were happy with your shopping experience with us.

Kind regards,
Tamara Utermöhlen

Rated 5 out of 5 stars

Excellent service from ordering to home…

Excellent service from ordering to home delivery. Highly recommend

September 5, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Katy,

Thank you for your kind review.
Great to hear you were happy with the service!

Kind regards,
Raina Pērse
Marketing Assistant

Rated 5 out of 5 stars

Refills at a great price

Refills at a great price, good packaging, and fully compatible with HP.

September 4, 2024
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Sebastian,
Thanks for your review. It's great to hear you were happy with your purchase. We hope to see you shopping with us again soon!

Kind regards
Tamara Utermöhlen
Marketing Assistant

Rated 5 out of 5 stars

I messaged them with a query and they…

I messaged them with a query and they got back to me unlike some places. Found the right product for me and was delivered by a lovely man. Top service, thank you

August 20, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Nicole,
Thank you so much for your kind words! We're delighted that we could assist you in finding the right product and that your experience with our delivery team was positive. If you ever need anything else, don't hesitate to reach out. Thanks again!
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 4 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Tanya,
Thank you for your feedback! We're thrilled to hear that your order arrived sooner than anticipated. If you need anything else, feel free to reach out. Happy shopping!
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Excellent Service

Excellent Service.

Great & fast service!

August 5, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Zina,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 4 out of 5 stars

Ink cartridge's as advertised

Ink cartridge's as advertised, good value.

July 23, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Kevin,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Quick service!!

July 21, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Antonis,
Thank you for a positive review. We are happy to hear that you are satisfied with our service. Hope to see you shopping with us again.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Savvas,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Product as expected

Product as expected, good overall experience

July 1, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Guest,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Gteat service

July 10, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Marina,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

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July 9, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Pavel,
Thank you for a five star review! Hope to see you shopping with us again soon!
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Good service

Quick response after online order. Delivery on time,correct goods and very helpful and efficient delivery person.

July 5, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Betty,
Thank you for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 3 out of 5 stars

A3 paper turned out to be slightly…

A3 paper turned out to be slightly wrinkled

June 13, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear E.S.
Thank you for bringing this to our attention. We're sorry to hear that the A3 paper you received was slightly wrinkled. We aim to ensure the highest quality for our products and deeply regret any inconvenience this may have caused.
To address this issue promptly, could you please provide us with your contact information so we can get back to you? We look forward to resolving this matter to your satisfaction.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Great company!

Great choice of products and very helpul personal!

June 5, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Galya,
Thank you for your kind review.
Delighted you were pleased with the customer experience provided by our team!
Kind regards,
Martina Nikolic
Marketing Assistant

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