Cyber.Bet 

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See what reviewers are saying

Rated 1 out of 5 stars

I have an account as an affiliate to promote the brand. Asked for a withdrawal and it is pending since October. Contacted them via email, also tried to reach the affiliate manager and didn´t get any r... See more

Rated 1 out of 5 stars

They typically don't respond to emails, depositing money is way too smooth, but withdrawing your winnings is where they draw the line, it's past a week now still awaiting my withdrawals. Needs a... See more

Company replied

Rated 1 out of 5 stars

I deposited Ksh 10000 and got a bonus of kes 12000. Placed several bets where some won. One day I wake to find they've reduced my balance from 50k to 38k. The money is still locked by bonus and the... See more

Rated 1 out of 5 stars

To everyone who had and issue with them please fill up a Cuarçao gambling license official complain here : https://www. curacao-egaming.com / public-and-players/complaints-landing I've started... See more

Company replied

Company details

  1. Bookmaker

Information provided by various external sources

Cyber.Bet is a licensed online bookmaker established in 2019 that offers esports and football betting. Cyber.Bet not only provides sports wagering but organizes online gaming events and invests in rapidly growing esports industry.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid guys Scammers

How us this casino still in business ill be making a youtube video on this I took a bonus wagered it 100 times over its still locked they keep saying they cannot verify my documents so when I try to upload new documents its locked and don't give me the option I've contacted askgamblers for help if not ill be contacting the gambling commission the only good thing is you can deposit as much as you want cyber bet don't respond to emails anymore either if they read this contact even though I doubt they will they are fraudsters avoid guys

January 21, 2024
Unprompted review
Rated 1 out of 5 stars

Bonus scam

I deposited Ksh 10000 and got a bonus of kes 12000. Placed several bets where some won. One day I wake to find they've reduced my balance from 50k to 38k. The money is still locked by bonus and the wager remains constant even after winning again and again. One have to keep betting until all the money is lost. Biggest thuggery ever!

Update: they have wiped my account clean with more than 50000kes. Pure thuggery! Run, guys run

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

Don´t pay the affiliates

I have an account as an affiliate to promote the brand. Asked for a withdrawal and it is pending since October. Contacted them via email, also tried to reach the affiliate manager and didn´t get any response. Even the casino chat I tried to use, explained my issue but got a reply such as "how can I help you" after 4 HOURS.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Nope

They typically don't respond to emails, depositing money is way too smooth, but withdrawing your winnings is where they draw the line, it's past a week now still awaiting my withdrawals.

Needs a lot of patience dealing with these guys.

So after waiting for almost a week, the money has been refunded back to my betting account without any explanation, hence not withdrawn, it's funny how they're responding to this platform and not to my emails.

November 15, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Dear Brian,

Deposits are usually instant, withdrawals are more complex due to technical reasons and provider requirements, usually they need more time to be processed.

Our specialists from Technical and Financial departments are doing their best to make withdrawals faster.

We are takin special attention to your last withdrawal request and will be processed as soon as possible.

We apologyze for the inconvinients.

Rated 1 out of 5 stars

SCAM ALERT SCAM

The story is simple . I deposit 10euros and about one month I have 120euros . Just lucky . And I try to widhdraw some money . Then it all started . About two weeks I sent them document and finaly I get this lettter : ''Nicolás (Cyber.Bet)

Nov 15, 2023, 05:15 GMT+2

Hello!

We trust this message finds you well. We regret to inform you that your account has been blocked by our Terms of Service.

Our platform strictly adheres to responsible gaming practices, which include the prohibition of professional players from opening betting accounts. This measure is in place to maintain fairness, integrity, and compliance with industry regulations.''
They back My deposit money -fees ( 10euros -1euros =9euros) and blocket my acc . W TF commission fees ?!! W TF profesional player ?!! To win 100euros and I become a profesional player ?!! It's funny how this company's reputation is ruined for a 100 euros.
Please not play at this SCAM company CYBER.BET!!!

November 21, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Dear Algirdas,

Thank you for contacting us about your account status. We understand that this matter is of utmost importance to you and we would like to provide you with the necessary information.

After a thorough review of your account activity, we regret to inform you that your account has been suspended in accordance with our Terms of Service.

Please note that we take such measures to ensure that our platform remains a secure and trusted environment for all users.

We truly appreciate your understanding in this matter and are committed to maintaining the highest standards of integrity and fairness in the services we provide.

We hope you understand that our actions are based on our commitment to providing all users with a safe and enjoyable gaming experience.

Rated 1 out of 5 stars

Declined withdrawal

After i made some extra winnings they declined my withdrawal request and searching for additional documents...after 1 week of this agony and support that only repeats itself and lies still nothing,they just delaying as much possible so i keep playing and losing....
Not to mention they canceled 2 winning bets that i won for stupid reason like the odds were incorrect(the odds were correct) and the RTP in casino is so bad,made so many bonus buy and got huge minus...And also they disabled cash out option for me,still didn't fixed it after months!

Update!
My account got verified and received my winnings!Thankful for that...but unfortunately i log into my account,cant use any bonuses,all my bets are limited to 9.90euro max...so, pointless to play for me...wont play in casino because u cant win
But still,enjoyed playing there till problems started...cash out option still not available,and now bet limits on all sports!Maybe one day they will fix that and gonna keep playing again...Thanks

November 6, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

In order to assist you more effectively with your case, kindly provide us with the email associated with your Cyberbet account. This will allow us to address your concerns in the best possible way.

Rated 1 out of 5 stars

Worst experience

Worst experience! Wait till you start winning😀 its one way game and is not in you favour😉 think before you will deposit.

October 20, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

In order to assist you more effectively with your case, kindly provide us with the email associated with your Cyberbet account. This will enable us to better address your concerns.

Rated 1 out of 5 stars

I like to try to find a casino

it is difficult to confirm the account, and in order to withdraw your money, you will be asked for your data. I doubt whether it will be possible to receive them at all, we will try

October 16, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

In order to assist you more effectively with your case, kindly provide us with the email associated with your Cyberbet account. This will enable us to better address your concerns.

Rated 1 out of 5 stars

Not a genuine website

I have been trying to verify my profile its always being rejected after several attempts, My bank statement was provided with my name and address boldly written on it still the same results everytime i tried its really difficult trying to verify users profile on this betting site so I don't recommend it for anyone else

August 10, 2023
Unprompted review
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Reply from Cyber.Bet

Please provide us with your account email address.

Rated 1 out of 5 stars

One of the 💩 site I have seen in years

One of the 💩 site I have seen in years. I deposit money to my account and 6 a hours now the money is still not on my account. Never again. Not good stay away from this site

August 26, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Please provide us with the email address of your account.

Rated 1 out of 5 stars

Literally a scam, avoid!

Avoid at all costs! Super low betting limits on all games, unable to even bet on a lot of things, and the allegedly 24/7 chat is unresponsive.

In addition, they lied to me when I asked to confirm wager limits before depositing. When they have my deposit, there is only radio silence.

EDIT: I have chat transcripts to show that I asked if I could bet one bitcoin on a game and was told yes. I have tried probably 300+ different games and wagers and the limit is always super low (often max is 150 euro).

The issues with cyber.bet is continuing. I am still prevented from withdrawing after two rounds of verification. Also, even though their Responsible Gaming tab said I should be able to, I am unable to set wager or loss limits.

UPDATE: After having sent close to 20 different pictures verifying my identity+ even a video, I am still denied verification and withdrawal.

In addition, Cyber.Bet is lying on their Responsible Gaming page. They say they offer wager and loss limits, but they're not and haven't been for 1+ weeks. Allegedly they are "reworking" these features, but they have no problem still stating that the features are available on their page.

UPDATE #2
Now my account was blocked without any explanation or reason.

FINAL UPDATE: Several days after my account was blocked, I received an email saying that my account was terminated as they had 'reasonable suspicion' to believe that I have been involved in 'fraudulent or illegal activities'. This is obviously false and I will be taking legal action.

AVOID THIS SITE, it's literally theft what they're doing.

August 15, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Hello, Albin.

We reviewed your case. I want to let you know that the information about the wager was correct: you asked if you need to make a rollover of deposited funds, and our support agent explained you all the details.

Regarding betting limits: sometimes there can be temporary limitations for all users. In such situation we recommend our clients to change bet amount, game or try again later – nearly 3000 betting events are always available on our website.

Rated 1 out of 5 stars

Scam website

I have taken a $10 USD bonus from them and have been winning around 200 USD - 1000 ++ MYR.

Since their bonus have a condition of doing turnover of the winning - MYR 1500. I did put alot of bets but the turnover have not been reduced even for a single cent.
When this is highlighted to their support, they keep giving me irrelevant reasons as below

Did not bet at higher odd of 1.85 ---> None of my bets are below 1.85
Did not play at the designated provider ----> Tried multiple designated provider, no turnover is reduced after bet

Since then, the only thing the support mention is there's nothing wrong with our site!! Yeah right, despite having no way to reduce turnover. Your money is with them forever.

Will stop depositing from now, have fun with my final 10 USD

August 1, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Please provide us with the email address of your account.

Rated 1 out of 5 stars

es una completa estafa no son capaces…

es una completa estafa no son capaces de depositarme lo que me gane y cada documento que pongo me lo rechazan ES COMPLETAMENTE UNA ESAFA NO CAIGAN

June 20, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Indíquenos la dirección de correo electrónico de su cuenta para recibir una respuesta.

Rated 1 out of 5 stars

Don't Deposit or place Bets with these scammers

So I saw an ad for Cyber Bet, clicked and signed up. I deposited 50,000 KES through Mpesa and placed a single bet that won me 17000 KES. I played another single bet and won making my amount to be 120,000 KES.

I also discovered they have my favorite game - Aviator and started playing.

Believe me, I was very lucky and kept winning. At one point, my balance was 500,000 KES! I was so happy and as I was awaiting verification so that I can withdraw my winnings and some of it.

Unfortunately, when I finally got verified and hit the withdrawal section, I got hit with a very unpleasant reality! They had now indicated I had to roll over 151,000 KES which I did not even understand what it meant.

I decided to place a single bet on a friendly match between Japan and Peru and won.

As we speak, my balance is 223520 KES but I can't withdraw it.

I have written to them but they will not respond anymore or even explain how to go about it. I suspect they are broke or just a bunch of Nazi scammers.

Luckily for me, and other would-be victims in Kenya, this will not happen again. I have made it very clear to them that I will have their payment method in Kenya closed since I know the CEO of Safaricom which operates Mpesa.

At this point, I won't bother begging them for my own money, they will be forced to give it all to me.

Parting shot, if you are thinking of a site to bet on, please don't use Cyber Bet. Don't create an account and don't deposit with them no matter where you are from.

EDIT 1: (22/06/2023)
So now the scam company has replied to my review to indicate how serious they are with AML and that they added extra wagering requirements to my account to prevent money laundering!

Guys, don't fall for it, don't deposit even a cent of a dollar with these scammers, I repeat, don't deposit! They are scammers and if they want to sue me so that I can prove my case, I tell them to bring it on!

Don't ever ever deposit money with cyberbet!

June 19, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Thank you for reaching out to us regarding your account. We understand that this may have come as a surprise, but we take our commitment to Anti-Money Laundering (AML) compliance and Counter-Terrorism Financing (CTF) very seriously.

As part of our AML policy, we have introduced an additional wagering requirement to prevent fraudulent activity related to money laundering. This is in line with our commitment to preventing the use of our services by criminals with the aim of money laundering, terrorist financing or other criminal activity. We require all our clients to abide by this policy, which includes monitoring of client activity, record keeping, and verifying the identity of our clients through our "know your customer" policy and due diligence.

We would like to remind you that our Terms of Service clearly state that any involvement in fraudulent activities will result in the most complete criminal and contractual sanctions being sought against the user. Additionally, the client acknowledges and accepts to compensate Cyber.bet for all costs, expenses, and losses incurred by the service arising directly or indirectly from fraudulent activity, dishonesty, or criminal acts.

We hope that you understand the seriousness of this matter and that we are committed to maintaining a safe and secure platform for all our clients. If you have any further questions or concerns, please do not hesitate to reach out to us.

Rated 1 out of 5 stars

Scammers

It started with a really hard identify process with like 3 documents. When that was done i was done with it, thought I. But after a time a start to winning money and I wanted to do a withdraw, 3000€. Now they wanted a new document and after i sent it, they took a long time to check it up, like 6-7days. When they was done with it, my balance was now 5000€. Now i try to make a withdraw and after 2days in pending they Canceled it. A new document with a picture of homepage and selfie together.
Now i was done and under this time they blocket my account, with 5000€+ on the account.
And today 10days after i got 180€ back to my account... Dont play on this site. SCAMMERS! watch out for this site.

EDIT:
After checking all other rewievs so dont tell me about same IP-Adress on multiple account, thats just BULLSHlT.. All that won like 2k€+ has the same problem. Just be honest and tell us all that this is scamming.

Edit;
Then send me the e-mail again cause I have not seen it.
Thanks!

May 25, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Hello. Your account has been blocked due to the current terms of the service. You have been informed by email earlier.

Rated 1 out of 5 stars

Never play here

Hello, I want to create a lodge against Cyber.bet because on two weeks ago sunday (2023.04.23.) I have made a withdrawal (154,25 EUR) which they declined after two days on 2023.04.25 and said that they need additional picture of me holding my ID card in fornt of my monitor next to my players account detailed part and at the same time they disabled the withdrawal page for me. I have fulfilled their request on that day (2023.04.25) but they still didn't check/accept my additional photo. On the chat they just lying and promising that they will accept it, first said that this take 2-3 business days, after it has expired, they stated it takes 5-6 business days which expired as well. I have been waiting for more than 8 days for their acceptance and today they just deducted almost 120 EUR from my gaming account without any reason, after that they blocked my account too and got an email from them:

"Hello!

Based on the verification result, a decision was made to block your account. The rest of the deposit will be returned within 20 days with a deduction of a commission of 15% for all operations.

According to paragraph Cyber.bet reserves the right to immediately terminate the User’s/Client’s use of the Service and close the Client’s account without prior notice if there is a reasonable suspicion to believe that:

the User/Client has breached these Terms;
the Client is involved or has been involved in fraudulent or illegal activities, including money laundering.

In the event of the application of the consequences provided in this article, Cyber.bet reserves the right to rescind an obligation to refund any amount of funds, deposited on account of the Client, exceeding the number of funds, initially deposited by the respective Client on his/her account."

Obiously there hasn't happened anything that would justify their actions, they just find out a reason for not paying me out. I just want to encourage everyone to avoid them from afar.

May 2, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Hello. Provide your gaming account email address, so we can help you with the answer, please.

Rated 2 out of 5 stars

I made a withdrawal 5 days ago they…

I made a withdrawal 5 days ago they dont complete it for all that days they keap telling me wait wait wait untill today with computer reply some time

April 29, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

Hello. Provide your gaming account email address, so we can help you with the answer, please.

Rated 1 out of 5 stars

They closed my account and steal all…

They closed my account and steal all money without any reason. They wrote some lies that I broke the rules, but it's a pure lie.

I played with over 100 bookmakers and such situation happened me for the 1st and I hope the last time.

Everyone who sees this, stay away from them, they are pure thieves.

Edit 27.03.2023:
Want more details? Ok.
I deposited 100 euro, played a few bets, winning/losing, when I reached about 200 euro I tried to withdraw.
My withdrawal was declined, they wrote that they want to verify my account, my account was already verified a couple of months ago.
I had to send them a selfie with my ID and cyberbet account. I did it.
In the meantime my money was back in my cyberbet account, so I still playing, got over 300 euro, then I won another two bets, but they cancelled it with no reason...
So I stopped playing and patiently waited to verify my account and then to withdraw.
Then they wrote that my selfie was not clearly visible, that's a lie but ok, I sent another one.
The same story, not clearly visible, I asked which part is not visible and they wrote many times same story, document must to be clear visible again and again.
Finally, they closed my account because in their opinion I broke some they rules, which is a pure lie.
After a few weeks when I wrote to them by email and live chat they sent me 12 euros....
So they steal from me over 300 euros in general.
Enough details?

Edit after Cyber.Bet reply 03.04.2023
Stop lying, you sent me 12 euros on 20.03.2023.
I deposited 100 euros, earned over 300.
About fraud accusations I won't even write back, there is no sense....
You want to end this right? Send me my money back and we are done, otherwise you are just lying thieves.

March 9, 2023
Unprompted review
Cyber.Bet logo

Reply from Cyber.Bet

We regret to inform you that your account has been blocked due to fraudulent activity detected on our service. As a result, we had to terminate your access to our service.

However, we would like to inform you that we refund the full amount of your deposit to the payment method used on your account. We also send an email to your registered email address to confirm the refund.

Please note that we take fraudulent activities very seriously and do not tolerate them on our platform. We have a duty to protect our users and maintain a safe environment for everyone.

We understand that this can cause inconvenience, but we hope you understand that we must prioritize the security and integrity of our service. We appreciate your cooperation and compliance with our terms of service.

Thank you for your understanding.

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