Cyclelane Reviews 

367
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Rented a Genesis Croix de Fer Bike for a 5 ferries bike trip yesterday. The bike set up was perfect, pick up and drop off efficient and easy. Could not have been better. Thanks John and team. Thorough... See more

Rated 5 out of 5 stars

Excellent service & knowledge. Originally placed an order for a S Merida Scultura Juliet 4000. John emailed me to ask for my height & inside leg measurement to ensure I got the correct sized bike as... See more

Rated 5 out of 5 stars

Ordered felt AR5 bike from cyclelane while on sale at a huge discount to other retailers. Box arrived within 6 days which was exceptional as it includes a weekend and bank holiday. Was kept sell in... See more

Rated 5 out of 5 stars

After looking for a road cycle for a while, saw on-line and bought a "Felt" cycle from "Cyclelane". Absolute brilliant service from details about the bike including sizing etc, advice on extra parts... See more

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4.9

Excellent

TrustScore 5 out of 5

367 reviews

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4.9

All reviews

(367)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very helpful and informative. Excellent communication and fast delivery. Would highly recommend!

November 7, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect online bikeshop!

My experience of Cyclelane was flawless.
They were both friendly and helpful, communicated excellently, and did exactly what they said they would!

November 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great

Great to deal with. Very responsive to my questions and helped sourced questions from the distributor.

November 5, 2016
Unprompted review
Rated 5 out of 5 stars

bike purchase

Very helpful service when taking my order for a new bike. Care was taken to get the correct size frame and to send on at a convenient time. Definately recommend them.

October 28, 2016
Unprompted review
Rated 4 out of 5 stars

Good service, good bike..

Good product, quick delivery. (Orbea mx24)
I ordered online, so was quite surprised to get an answerphone message rather than a confirmation email; and when I rang back the bike I'd ordered (& paid for) had been sold... So I had to pay £20 more to get the 2017 in stock model (not the 2016 model I initially paid for). Other than this service was good...

October 26, 2016
Unprompted review
Rated 5 out of 5 stars

Good Purchase with Excellent Price!

Wanted a high end carbon mountain bike, and found that cyclelane supplied the model I wanted. Was really pleased with the discount john gave me, as other places were reluctant to do so.
No issues with ordering and delivery!
Would recommend cyclelane to all my cycle friends and others. If they have what you want give them a call.

October 26, 2016
Unprompted review
Rated 5 out of 5 stars

Top Notch Service

I had a somewhat strange request. After having some trouble finding what I wanted locally, I contacted the gentlemen at Cycle Lane and they got me what I needed professionally and cheerfully. I'll be back again for sure!

October 21, 2016
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

Ordered handle bar tape for my Felt road bike as I had struggled to get it anywhere else. Arrived within a couple of days, perfect and as described. Would definitely use Cyclelane again.

October 20, 2016
Unprompted review
Rated 5 out of 5 stars

Nae Bother

Unfortunately item ordered was out of stock, spoke to a very friendly staff member who recommend alternative product and price matched the webs best price and delivered to meet my requirements. All in all a very happy customer.

October 14, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a last season bike at a discount rate, which turned out to be unavailable. They still honored their price but gave me the best model bike. Very speedy with getting back to me( less than a day everytime) and bike arrived in good condition and on time

October 10, 2016
Unprompted review
Rated 5 out of 5 stars

Top notch company. Would buy from again.

I'm not local to the store, but I found the bike I wanted on the Cycle Lane website at a good price. Gave them a ring to ask a couple of questions and they were polite and helpful. I went ahead with the order on the web and a few days later my new bike was delivered to my house. It was well packaged and undamaged. I just had to attach the handlebars, tighten the stem, fit the front wheel and attach the pedals. Cracking bike and a great company to buy from.

September 30, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service , very quick delivery

The staff at both East Kilbride and Cathcart absolutely went out of their way to help and made my 11 yr olds day with the prompt delvery and the bike bought online was exactly as detailed on the website

Great job well done

September 28, 2016
Unprompted review

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