Second time using DWS and Samantha for the sale of a property. Prompt response to emails, only reason I have given 4 not 5 stars is that I have not been able to speak to anyone over the phone on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a law firm in Leicester dedicated to offering service of the highest quality at a competitive price. We strive to provide customer service which is second to none.
Contact info
14-18 Friar Lane, LE1 5RA, Leicester, United Kingdom
- 01162999199
- info@d-w-s.co.uk
- d-w-s.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We just completed on our first house…
We just completed on our first house purchase with the help of DWS. The communication was amazing with quick responses via email, regular updates, extra help if needed with understanding paperwork. Couldn’t of asked for more thank you Hilary.
We used DWS recently to create our…
We used DWS recently to create our Will, Michaela is fantastic to deal with making the process simple and easy.
Highly recommend
After an awful experience with a different solicitor 4 years ago i was nervous about using anyone. I was recommended to try DWS.
I was appointed Hilary Cruz she was so helpful, professional and responded quickly to any email matters i sent across. Thank you for getting me over the line!
Highly recommend
Quick replies to any questions
Quick replies to any questions. Very professional. Would definitely use again
We received very efficient service from…
We received very efficient service from Hilary.
We used DWS for the conveyancing on my late mother in laws' property and Hilary gave us good advice and dealt with everything in a very prompt manner, making sure that everything went smoothly.
Excellent transaction.
Great!
DWS have been an absolute breath of fresh air to work with! As experienced investors, we've found Lorna Hegarty and the team fast, efficient, responsive and cost effective. Having dealt with numerous firms previously, and having experienced issues with nearly all, DWS have proved to us the conveyancing process can be simple and straight forward. We'll be looking to place future deals solely with them...... thank you DWS, and well done!
Great service from start to finish.
Great service from start to finish.
Professional approach from Hilary Cruz helped a lot to get through this stressful time of buying our first home.
Highly recommend
Sale
Great service and smooth transition to the sale of my property. Kept me informed of progress throughout.
Fantastic Service thank you so much …
Fantastic Service thank you so much for helping us purchase our new home. Instant communication, very efficient, clear
help was always there when needed. Thank you so much to the DWS team and Chaz Thandi especially. I would highly recommend.
5 star mortgage solicitors
Michaela was brilliant all through our application. She would be communicated by email and would respond in a timely way. I applied for a non-conventional/ Halal mortgage and Michaela was very supportive and behaved professionally throughout the excruciating process. The application was about to fail but Michaela didn't give up and told me to persevere and even got me an extension with the lender. She deserves a raise.
Amazing Samantha Kavanagh
Samantha at DWS has worked on numerous cases that I am involved with and she has always been helpful and professional, BUT on one of my cases she went BEYOND the need to progress and update. She sent multiple emails to a leasehold management company on a daily basis and continuously updated myself and my client, without Samantha I can honestly say this sale would not have completed without her determination to get to the finish line
Thank you Sam
Simple straightforward selling my Dad’s homeservice with…
Simple straightforward service with prompt response when required. Generally we just left each other to crack on, did our respective actions to time and achieved a sound result. Could not fault them and would return for future transactions.
Efficient paper chase, but communication could be improved
Whilst the conveyancing itself was efficient and effective, communication could have been a little more personally oriented and informative. I occasionally felt 'in the dark' regarding some of the processes and requirements and a more thorough explanation on occasion may have alleviated some of my anxieties at the time.
Consistent and reliable
I wasn't over the moon when I had to send everything via post since I knew of friends/relatives who didn't.. Now looking back on the process with Chaz and his team, I can safely say that it was good. My feedback would be to get your customers on the phone earlier as a 10 minute conversation can go along way when you end up having to exchange many emails in quite a stressful scenario (mine was atleast). Chaz was always consistent with his comms and was supportive along the way. Good guy - good business.
Great Service By DWS Solicitors for…
Great Service By DWS Solicitors for helping us purchase our new home. Instant communication and help was always there when needed. Thank you Chaz Thandi for everything. Highly Recommended
ilary Cruz really knows how to work…
ilary Cruz really knows how to work professionally in her clients best interest. It has been so stressful selling my home ,delays so I was left with the only operation to get a bridging loan.
Thanks to Hilary Cruz I would happily, highly recommend using D W Solicitors, much appreciated, all the support, understanding along with polite advice during my whole experience. OUTSTANDING SERVICES
Hilary Cruz really knows how to work to…
Hilary Cruz really knows how to work to her clients best interest.
I would highly recommend using DWSolicitors, the professionalism and support from Hilary was very much appreciated, during my whole experience when buying my new home.
Miss S Irvine
Chaz Thandi and the team did a…
Chaz Thandi and the team did a professional and very friendly job regarding the sale of the property,they kept me informed all the way.
Excellent service from D W S Legal, I would definitely recommend them.
Thank you.
Mr R Handley.
not recommended.
I would like to say a big thank you to…
I would like to say a big thank you to Martyna Gawel and her team at DWS Legal for a very professional and efficient way they dealt with our conveyancing requirements. We sold our mum's house in Coventry through YOPA and DWS Legal was recommended by our agent. The DWS team were on the ball with all the paperwork and responded to our emails and phone calls quickly and patiently. I would not hesitate to recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








