Daniels Silverman Limited Reviews 80

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 1 out of 5 stars

If you're thinking of using this comapny for your debt collection, I would think again. Sadly our company went into liquidation but they are so useless they keep wasting their time with emails an... See more

Rated 1 out of 5 stars

If you are thinking of using this company to retrieve debt I would avoid. Their staff are not legally trained and often act outside their remit making the process of collection more difficult. On my l... See more

Rated 1 out of 5 stars

Daniels Silverman are chasing me and my husband for over £12,000 for a mis-sold “holiday club” in Malta in April of this year. We were approached under false pretenses, kept for hours, offered... See more

Rated 5 out of 5 stars

We have used Daniel Silver man number times over the last few years to collect 'business to business' debt and they have been successful in recouping our funds every time. We are kept up to date on a... See more

Company details

  1. Debt Collection Agency

Information provided by various external sources

Our professional debt recovery team confidently provides bespoke solutions for our clients, no matter how big or small. That’s just one reason why we’re regarded as one of the top debt collection and credit management companies in the UK. We have recognised quality assurance to ISO 9001 & 27001, we are fully regulated by the FCA and operate in the UK, Europe and worldwide.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

80 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Is anyone else sick of this company…

Is anyone else sick of this company harassing them, please get in touch as i am filing an harassment case against them and need to gather more support please to build my case against them, i contacted them last year as well and they went away but have now decided to harass me further.

April 30, 2021
Unprompted review
Rated 1 out of 5 stars

Stop harassing minors.

Absolutely awful, constantly calling and harassing me considering i am a minor!!!! i am not even 18 and they have been on my backside since i was 16 and a half!
Absolutely no help at all either just constant back and forth bulls**t.

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great communication

I spoke with David today and felt in safe hands, he explained everything in a manner that was easy to understand. Daniels Silverman come across as very reasonable and knowledgeable. Looking forward to working with them and I'll ensure to update this review once we have worked together for some time.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid Them

How can google reviews give just over 1 star yet trust pilot give 4.2 stars? A very diverse view on 2 different platforms. Doesn’t sound right at all. Having dealt with this company and visited the premises they are not to be trusted. The one-off fee you pay is to help the sales staff / sales agents (the guys call you from office to the other sales guys who visit you in person saying they can get your money back) with part commission along with wages etc (nothing to do with admin handling or whatever term these guys call it) . Be very careful about handing money over to these cowboys. The best they can do is write letters to the debtors. Its no different to your average Joe cold calling companies out the old yellow pages / finding bits of work and sending letters. usually they will just jump to the legal Jargon/excuse when they cant get the debt back. Stay Clear!

November 12, 2020
Unprompted review
Rated 1 out of 5 stars

Typical telephone thugs hiding behind a…

Typical telephone thugs hiding behind a made up name. Faceless cowards...

Daniels Silverman Limited's reason for reporting

"This review has been left by a customer who we are chasing for a debt.'

I owe this company nothing and have no contract with them. Provide evidence l owe Daniel Silverman or face legal action for libel.

"He has not received any service from us""

Then why claim l am a "customer"

"and has provided abuse to staff members via telephone".

Yet l have received no service from them?

This review should be removed in its entirety.

As stated this company is staffed by aggressive bullies. The manager is unprofessional and thier response in itself is hypocritical and dishonest.

March 3, 2020
Unprompted review
Rated 4 out of 5 stars

Would definitely recommend!

Would definitely recommend DSL to anyone. They've helped us recover several outstanding invoices so far and we've been very grateful for them taking this very tedious process off our hands and for a very reasonable fee

January 31, 2020
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Good afternoon
Thank you for your great review. We're happy to have helped you to recover your debts and are always here should you need any assistance in the future. Please let us know how we can improve our service even further to achieve a 5 start rating from you, as we are always looking to improve the service provided to our clients.
Kind regards
Daniels Silverman Limited

Rated 4 out of 5 stars

I was not sure the debtor would pay but…

I was not sure the debtor would pay but Daniel Silverman did what they did the only down side was payment by cheque instead of BACS

January 31, 2020
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Good afternoon
Thank you for taking the time to leave us a positive review. We are really pleased that we were able to recover a difficult debt which you were not sure would be paid.
If you would like to be paid by BACS instead of cheque in the future then this can easily be arranged no problem at all so please contact us so that we can set you up for BACS payments.
Should you require any assistance in the future then please don't hesitate to contact us.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Good

Good, prompt service

January 31, 2020
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Dear Kristian
Thank you for taking the time to leave us a great review. We're pleased that we've been able to assist you in the recovery of your debt. Should you need any further assistance in the future then please don’t hesitate to contact us.
Kind regards
Daniels Silverman Ltd

Rated 1 out of 5 stars

If a client they are chasing pays you…

If a client they are chasing pays you directly, then Daniels Silverman will bill YOU.
This whole concept of it not costing you anything is useless.
They won't chase the customer to collect their fees.
If we had just waited, then maybe our customer would have paid us and we wouldn't have lost the fees that Daniels Silverman charge.
Oh well, lesson learned.

November 14, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Dear Mr Bhatti
Our business is a no win no fee debt collection agency. If you don't obtain any payment following our efforts then neither do Daniels Silverman. However, if you do receive payment, whether paid to you directly or to ourselves, then we will of course invoice you for our collection commission. There is the risk that if you had waited then you may not have obtained any payment. However I am pleased to see that after referring it to us you did receive payment from your previously non paying customer. I would say that this is a positive outcome for you and that being invoiced for our service, as you would be for any service used, is not a bad thing and it is disappointing that you have only given the review that you have. Your file is also still open as we are still trying our utmost to collect the commission fee charges that you have incurred and paid us from your customer.
Regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Swift & Professional

The debt recovery was dealt with swiftly and in a professional manner.

August 22, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Tim
Thank you so much for leaving us a great review. We're pleased that we were able to recover your debt in full. Should you require our services in the future then please don't hesitate to contact us and we will of course be more than happy to assist you.
Kind regards
Daniels Silverman

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service - made it so easy. Retrieved money owed to us within weeks. Thank you for your help :-)

August 7, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for leaving such a great review. We're really pleased that we've been able to assist you to recover your debt. If you ever need our assistance again in the future please don't hesitate to contact us.
Kind regards
Daniels Silverman Ltd

Rated 5 out of 5 stars

Excellent service was delighted to…

Excellent service was delighted to receive money from an old debtor which I thought would never happen.

July 16, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

We're pleased that we were able to recover this debt for you and you are happy with our service. We are always ready and available to help you in the future with any debts that you may have. Thank you again for taking the time to leave us a fantastic review.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Excellent service

July 12, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Liz
Thank you so much for taking the time to feedback to us. We're really happy that you're pleased with our service and if you have any other debts that you require assistance with please do not hesitate to get in touch again.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Would have no hesitation in…

Would have no hesitation in recommending Daniels Silverman Limited. Professional Service from start to finish and managed to help retrieve a very difficult debt for us.

May 22, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for taking the time to leave us a great review. We are really pleased that you are happy with our service and are always happy to assist you in the future, should you require any further assistance with unpaid debts.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Following the initial approach to…

Following the initial approach to debtor with little success, I received guidance and advice right through to the court and subsequently to the high court bailiffs successful visits and collection of full payment. A long frustrating but ultimately successful campaign. My thanks to James Cassidy for holding my hand.

May 3, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for your great review and appreciate the difficulties you have faced. We're pleased that we were able to assist and advise you to obtain a successful recovery of your debt and please do not hesitate to contact us again should you require any future debt recovery services.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Highly recommended!

Really helpful in recovering my debt. Highly recommended.

April 10, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Dear Steve
Thank you for taking the time to leave us this great review. We're really pleased that we were able to assist you in recovering your debt. Should you need any further debt recovery assistance in the future then please don't hesitate to contact us again.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Excellent service

Excellent service, fair price. They have succeeded in recovering money owed to us that we thought we would never see. Highly recommended

March 8, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you so much for taking the time to leave us your review. We're really happy that you're pleased with our service and are always ready and available to help you in the future with any debts that you may have.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Good overall service

Good overall service. We have used Daniels Silverman a couple of times and they have worked quickly on our case and resolved both situations with ease.

March 5, 2019
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you so much for taking the time to leave us a great review. We're really pleased that you are happy with our service. Please don't hesitate to contact us in the future should you require any further assistance with outstanding any outstanding debts.

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