Daveandcarteruk 

The 2 T-shirts I bought were made of poor quality fabric and poor construction. Both had their labels cut out, suggesting they were 'seconds' of a different brand. Size large was far too big. I asked for a refund and return items, but they responded "our return policy clearly states that returns must be sent back to our warehouse in China." this will incur costs of around £50 - Absolutely shocking. You can find better quality, cheaper goods elsewhere. I certainly wouldn't recommend anyone to buy from this web site. I usually look up reviews before buying, but unfortunately didn't this time, until now, which shows mostly bad reviews.

DO NOT ORDER!!!! I ordered what was meant to be an emerald green linen shirt but what I received was the most tragic excuse of a shirt. The quality was the worst material I’ve ever seen. It was not linen at all! I emailed to return this and they responded to provide a 20% discount for my next order which will never happen! Then they said if I would like to return this it will cost me £50 when the shirt was £35. I would save yourself the trouble and avoid at all costs. It also took over 3 weeks for this shambolic ‘shirt’ to arrive.

You cannot return items unless you pay £50 postage costs as their warehouse is in china. If you complain about the quality of a garment there response is:

Our return policy clearly states that returns must be sent back to our warehouse in China. This information is available on our website and was agreed upon at the time of purchase.

There responses look genuine but it is all just a con to sell below standard garments that you cannot reasonably return.

Avoid at all costs.

The company is one of growing number of companies who claim to operate from the UK but in actual fact source all their items (it would seem) from China. When the sweater I ordered eventually arrived, it was the wrong colour and def not Cashmere. When I queried this I was emailed to say that if I wanted a refund then I would have to return the item to China. They said that this is stated in the Terms & Conditions. The cost of returning to China would exorbatant and so I am left with the (unsatisfactory) garment. I heard on the radio that this is the latest form of scam. The way to get one's money back is to opeen a dispute with your bank and they will refund you.

This first time I've gone to the trouble of writing a bad review, but it's warranted for this company.
As already mentioned by other unhappy customers, please avoid this company.
1)The item I received was different to the photo on their website. The quality was also poor, and came with no labelling.
2) Sent a photo of the item I received and they said it was the same from their website (clearly wasn't)
3) Offered 20% of next order, but no offer of exchange for a correct item.
4) Took nearly 2 weeks to get a returns address, it does state that they'll be no extra cost if the item wrong of faulty. Unfortunately they will not except liability, so you will have to cover the cost of shipping back to China. They'll also tell that its going to cost £50 ship back to China, ignore this btw.
5) Shipped the item back (£20), arrived back to them on the 18th July. Contacted them on the 28th as seen my refund, received an email they need to speak to a different department. Received an email on the 31st..... 4 days still saying looking into the refund .

Anyhow I contacted my bank and got a refund.

The items that I purchased (Men's swim shorts) were garbage. When I requested a return I was told that I needed to send the items to China, this is despite everything on the website suggests that this is a UK company.

I recommend that you do not buy from this company.

The item arrived 15 days later although they are a UK based company,
i had to chase them several time as the website said 3-5 days delivery.
then when arrived 1 the quality is awful second the shirt doesn't fit it has been 4 days of me emailing them to get a return address but nothing from them
please please stay away not sure who to report them to but they are very much a cone company

Do not expect anything but a cheap nasty , not labelled , not sized horrible material
no returns policy (they give a discount off next purchase !) Even Charity shop was reluctant to take these shorts you have been warned
Cheap and nasty

This company is appalling and their website is misleading - do not use them. My item was late, of terrible quality and was told I could only return ther item by sending it to China at a likely cost of around £50 (for an item worth much less than that).

Be aware of this fraud. Terrible products and you cannot return them because of the high cost that they charge.
Once again, be aware and don’t do the mistake of buying here.

This company is trash and a scam, the website is all jazzed up… To make it look like a premium brand… The delivery arrived extremely late but considering they’re called daveandcarterUK, you would think their warehouse is in the United Kingdom, Nope its in China and if you want to return your product its £50 postage and packaging. The label on the clothing says nothing but made in China… it’s cheap clothing nothing special but high priced. Go buy from shein or temu instead. Don’t waste your time with this company. I hope they fold real quick for the benefit of everyone. Order #2162 and I have all the email correspondence still.

I ordered a pair of mens sandels nearly 3 weeks ago no e mail of conformation I will be putting this down to fraud

Beware!! This company is a scam which tricks people by having an impressive website that gives the impression that it is a trusted UK business. Their prices are comparable to high street stores like Next and M&S, but they deliver poor quality products from China and then demand £50 return p&p. Absolutely disgusting - I hope trading standards catch up with the owners and they get their just desserts. My evidence is on the way.

SCAM!! order from them over 3 weeks ago and still not received, multiple emails back and forth but getting no where with them

Do not buy from this place, they are scammers

If you like paying way too much for a cheaply made plastic shirt that arrives late and is Ill fitting then this is the place to shop, oh, and if you do want to return it will cost more than you paid for the shirt which is the customers responsibility, total scam site.

Shocking scammers. Their positive reviews are clearly written by themselves to distract from the endless bad reviews. Terrible quality products and service, nothing like the photos. They work very hard to stop you getting a refund. We must do what we can to stop them ruining peoples time and stealing their money. Shameful.

A Chinese website (run by JD.com, a TEMU-like junk site) which pretends to be a high-end UK “Gentlemen Fashion” store.
Ordered a 3XL Linen Jacket 12 July. Chased after a week and got a brusque reply referring me to their 7 – 14 days ‘terms and conditions’ website, and lying that it was with their delivery company (EVRI). Checked and it wasn’t. After 13 days no show check again with EVRI and they had still not received it. Just about to demand a refund when EVRI mailed saying they had finally got it.
Arrived scrunched up in a small plastic bag. Tried on – far too small. Have no proof it’s too small ‘cos the size label had been cut off. Also no care instructions.
Appalling – avoid.

Don't do it! This isn't a bonafide company! The photos of the product are not theirs and don't represent what you will receive... which if it arrives will be poor quality or something different altogether! You can't return the shoddy goods either! Beware...

Absolute thief's. Having to take further action on this company. Be warned - please do not use! They take your money but don't deliver