David Charles Childrens Wear Reviews 387

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Unfortunately dress didn’t work out and when wanted to ship it back from the US to UK I was asked to pay $240 which is insane! I would expect from a company that big to let consumers know prior to buy... See more

Company replied

Rated 5 out of 5 stars

The dress came exactly seen on the website, and it was packed so beautifully and securely - it even came with its own tiny cushion hanger for the complete finishing! Customer service was top no... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and beautiful dress. My daughter is made up and excited for her prom.

Company replied

Rated 5 out of 5 stars

This is the second time I have purchased dresses from David Charles. The first was for my twin daughter's year six graduation, and everyone was taken back by how beautiful the girls looked in their... See more

Company replied

Company details

  1. Children's Clothing Store

Information provided by various external sources

Discover the very latest in girls designer dresses from our exclusive range here at David Charles. David Charles is the iconic British brand for luxury children’s dresses and girl’s party dresses, with a knack for making little girls look and feel gorgeous.


Contact info

4.0

Great

TrustScore 4 out of 5

387 reviews

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Rated 5 out of 5 stars

I love the quality of the dress and was…

I love the quality of the dress and was surprised by the delivery. I made an order just a week before Christmas and thought it might late due to holiday season. When we saw the tracking email, we are so happy and gave it as a Christmas gift to my daughter. Thank you

December 28, 2020
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Reply from David Charles Childrens Wear

Thank you for your lovely review 💕

Rated 5 out of 5 stars

Thank you so much for the beautiful…

Thank you so much for the beautiful dress that arrived in perfect condition and well on time. I have been buying David Charles since my girls were 6 and I will be sad when they are too big for them!

December 21, 2020
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Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

We loved how the dress looked on

We loved how the dress looked in pictures and it is as good in person. The ordering process was so much better than expected -it shipped so quickly!! The fabric has a nice texture and the ruffle detail adds just the right touch to a simple design. This dress is flattering and sophisticated.

December 19, 2020
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Reply from David Charles Childrens Wear

Thank you for taking the time to post such a lovely review 💕

Rated 5 out of 5 stars

Immaculate service

Fast delivery and immaculate service! Thank you for the beautiful dress we love it!

December 19, 2020
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Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Great return policy. Dress is very nice quality!

December 15, 2020
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Reply from David Charles Childrens Wear

Thank you 💕

Rated 1 out of 5 stars

My confirmation email stated my order…

My confirmation email stated my order was sent to correct mailing address FedEx delivered to my Billing address There was no one home and the no package at the door.I called FedEx they said it was the right address and I need to contact company that shipped the item.Cheked with neighbors they did not see pakage.What happened? I left specific instructions & now I have no dress Order #43041

November 9, 2020
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Reply from David Charles Childrens Wear

Thank you for your feedback. We have since resolved this issue with yourself and sent a replacement dress to an alternative address.

Rated 5 out of 5 stars

Perfect dresses

The dress are one of a kind! There was a small issue with my order and communication was easy and swift. They took care of it so quickly that it was almost like it didn’t happen. Love this company and my daughter feels like a princess in these dresses.

November 7, 2020
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Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

Excellent Customer Service

I recently contacted the company via email to inquire about obtaining a specific dress size from the website. A few hours later, Robert Batchelor responded saying that although he didn't have any more dresses in stock on the website, he was able to quickly locate another dress in the NY warehouse. Mr. Batchelor was extremely patient and responsive and via clear email exchanges, was able to guide me through the purchase and delivery of the dress. The dress arrived at our house the next day in perfect condition and my daughter is elated. Thank you to David Charles and Robert Batchelor in particular for going above and beyond to locate what we were looking for and for creating a process that was quick and streamlined. I will definitely be returning in the future.

October 25, 2020
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Reply from David Charles Childrens Wear

Thank you 💕 We do try our best and glad you and your daughter are happy with your purchase.

Rated 5 out of 5 stars

Amazing elegant dress 💕🌷

Amazing elegant dress with beautiful details My daughter love it and got a lots of compliments 💕🌷

October 23, 2020
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Reply from David Charles Childrens Wear

Thank you, glad your daughter is happy with her new dress. 💕

Rated 2 out of 5 stars

While the products are beautiful.... packaging is poor

While the products are beautiful, the packaging is terrible. For the cost of products I would expect that the packaging reflect the quality. They arrived promptly however; upon opening, the accessories were in a single piece of tissue paper and clear damaged box with product code sticker attached, like you would see from a dollar store. It appeared cheap and tacky. Other brands like Tutu du Monde with a similar or lower price point present their packaging as beautifully as their products. Making the entire experience buying for our little ladies all the more special. I hope this is something they consider for future buyers. I was a first time buyer, buying for my daughter. I would definitely consider not buying for loved ones as a gift knowing packaging is poor.

October 14, 2020
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Reply from David Charles Childrens Wear

Thank you for your comments, we have passed these on to our packaging and production team.

Rated 5 out of 5 stars

The best service ever

The best service ever, fast delivery. The dresses are gorgeous and i love the headbands. I'm a regular customer of this brand and I'm definitely coming back. Thank you again for such wonderful service.

October 8, 2020
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Reply from David Charles Childrens Wear

Thank you for your lovely review. 💕

Rated 5 out of 5 stars

Dress is beautiful

Dress is beautiful, nice quality and delivery very very fast! I will order again for sure! Thank you!

September 28, 2020
Unprompted review
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Reply from David Charles Childrens Wear

Thank you 💕

Rated 2 out of 5 stars

Disappointing Quality

As a sewer of my own clothing, I expected this dress to be fully lined and none of it is lined.

September 28, 2020
Unprompted review
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Reply from David Charles Childrens Wear

We are sorry to hear of you disappointment and will pass your comments on to the team.

Rated 5 out of 5 stars

Stunning dress

Dress arrived next . Really stunning on my little girl for a 4th birthday . Thanks David Charles

September 27, 2020
Unprompted review
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Reply from David Charles Childrens Wear

Thank you 💕

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