Delicario Reviews 

166
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a selection of eight products - one chilled and seven store cupboard - and they were delivered in the most carefully wrapped and beautiful packaging. The fresh pumpkin-filled pasta was delic... See more

Company replied

Rated 5 out of 5 stars

As a new customer, I am more than delighted with Delicario. The delivery service, coupled with the lovely boxes, was excellent. My main focus was on their cheese selection which has been amazing.... See more

Rated 5 out of 5 stars

Great products, easy to order delivery great went very smoothly turned up as promised no issues, was kept informed all the way, beautifully packed. One issue with a bar of nougat, but it was replace... See more

Company replied

Rated 5 out of 5 stars

Several items purchased to fill a Christmas hamper. Delivered on date requested. All items supplied individually wrapped in tissue paper and so well packed I decided to leave in box as delivered and... See more

Company replied

Company details

  1. Gourmet Grocery Store

Written by the company

Delicario is an online shop for fine artisan food and delicatessen from selected small farmers and producers around Europe. We offer everything from fresh handmade pasta, sauces, cheese, and cured meats to selected wines and champagne. All available as single items, gift boxes or hampers. Discover our online shop. Next day UK delivery and international delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

166 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(166)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality

Excellent service....
Quality foods, very well packed for transport and quick delivery. Perfect. Thank you.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Really excellent packaging. Delivery as promised.
Looooovely pancetta.
The Buffalo blue was absolutely tasty
Sicilian EVO lovely
Will definitely add to my preferred suppliers

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

First time for buying from Delicario

First time for buying from Delicario. I was so pleased to find some of my favourite Italian goodies here. Everything arrived quickly and beautifully packed. Three items were missing so I phoned and spoke to one of the most polite young men I have dealt with for a long time. The missing items were packed and I received them the next today. Gorgeous food and excellent service, I shall be shopping here again

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous food

This is the first time that I’ve ordered from Delicario the food is truly delicious and excellent quality the packaging is simply beautiful and the very quick delivery is first class!!! Already re-ordered more products

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Beautifully presented, excellent range…

I ordered a selection of eight products - one chilled and seven store cupboard - and they were delivered in the most carefully wrapped and beautiful packaging. The fresh pumpkin-filled pasta was delicious, with just a hint of ameretti, and the crispy fried red peppers were a tasty and unusual snack, if a little on the expensive side. The jams, compotes and pate look fabulous, again in upmarket packaging. Will certainly order again. Would make lovely gifts.

January 16, 2022
Unprompted review
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Reply from Delicario

Thank you so much for taking the time writing this great review. Much appreciated.

Rated 5 out of 5 stars

Christmas hamper

Several items purchased to fill a Christmas hamper. Delivered on date requested. All items supplied individually wrapped in tissue paper and so well packed I decided to leave in box as delivered and just wrapped box as it was. I was delighted by the presentation as was the recipient. Not all items tried yet but if they taste as food as the looked we will be very pleased. I would definietly orxer again and recommend to friends and family.

January 1, 2022
Unprompted review
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Reply from Delicario

Thank you very much for your kind review. We hope you enjoyed your goods.

Rated 4 out of 5 stars

I was looking for various hampers to…

I was looking for various hampers to send my family for Christmas, as I’m not based in the U.K. it was a little difficult to find. I saw Delicario and noticed they had some great options for Dietary requirements. I placed the order and they were both dispatched and arrived before the scheduled date, which was great. The contents are great and my family are very excited to have received these delicacies. Will definitely shop there again. Great job thank you 🌟🌟🌟🌟🌟

December 27, 2021
Unprompted review
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Reply from Delicario

Thank you very much for your great review. Much appreciated.

Rated 3 out of 5 stars

Some of the food was nice

Some of the food was nice, but some was average, and the tomato pasta sauce was dire, way too much salt and sugar with an overcooked taste. One item was outstanding, the Japanese Sencha Makoto green tea. I think they need to pay more attention to their supplier quality.

December 26, 2021
Unprompted review
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Reply from Delicario

Thank you for taking the time to write your feedback. It is clear you did not find some of the products met with expectations. The products mentioned have only received remarkable feedback to date. However, we are delighted that you like the Sencha Makota tea and thank you for sharing with us.

Rated 5 out of 5 stars

Highly recommended

The delicious products available from this company are fantastic, really excellent. The chocolate is the best I've had (outside of Italy) and it's all packed beautifully and delivered very promptly. I tried the panettone, the best and most simple one and it was fabulous - my sister in law usually sends me the best Italy has to offer, but this year with deliveries in a mess I ordered mine from here. Delicious. I have ordered from them many times now and they have never let me down both quality and prompt delivery. Highly recommended.

December 18, 2021
Unprompted review
Delicario logo

Reply from Delicario

Wow. Thank you for taking the time and for your detailed review. We are over the moon.

Rated 5 out of 5 stars

Delicario is now my go-to delicatessen brand

Delicario’s range of produce is always excellent and nothing ever disappoints. It’s utterly delicious, from its meats, cheeses and pastas to its range of sweets and desserts. The team are always very responsive and helpful and deliveries always arrive on time. I can’t recommend it enough.

December 11, 2021
Unprompted review
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Reply from Delicario

Thank you so much. We are very glad that you liked our products and happy to help anytime if you have any questions.

Rated 1 out of 5 stars

Very disappointed!

Their system did not register my full address and they tried to blame me! I did write my full address and they would have had it anyway as I paid via PayPal. After charging me £5.95 I had to pick up my parcel myself because, apparently, they couldn't find my address which is complete nonsense. I'm disabled and had to take a taxi to go and collect it. I would have expected at least the delivery fee back but, nothing. The worst Customer service I have ever received. Products average for a very high price. Will not order again as there are far better Italian deli elsewhere. Not recommended!

December 3, 2021
Unprompted review
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Reply from Delicario

Dear Antonella, following our previous conversation our system does not allow us to change the address you have provided. In addition, we tried to be helpful and asked for more details like for example a flat number. Our system works very well and the address provided has been validated by our system. We are surprised about your comment regarding the quality of the products as in your previous email there was no mention about this.

Rated 5 out of 5 stars

I live in New Zealand and recently…

I live in New Zealand and recently ordered a surprise food parcel for our Son in London. Brilliant service and delivery. No problems at all. Our Son loved the food and I will easily order from Delicario again.

November 21, 2021
Unprompted review
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Reply from Delicario

Thank you so much for your review. Always great to hear and it means a lot to us.

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