Demonunited.eu Reviews 124

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Great service from their side. They've contacted me that they didn't have the size I've ordered anymore, but offered different options. In the end we found an agreement and via express shipping, I've... See more

Rated 4 out of 5 stars

It seems I ordered from the US based company rather than the EU one. The order wasn't delivered because it got held up at customs and Demon United weren't able to sort it but refunded the purchase in... See more

Company replied

Rated 5 out of 5 stars

Excellent products and customer service. I bought the Demon Demon Flex Force X2 D3O Top + Demon Demon X Connect D3O Short. Perfect fit and is very light. I feel safer now. This was also the fastest... See more

Rated 5 out of 5 stars

First Demonunited informed me by e-mail, when the article I wanted was on stock. Good service. I ordered and paid the article including an, I thought, optional chest plate. Demonunited however inform... See more

Company details

  1. Winter sport Store
  2. Bike Accessories Store

Written by the company

Demon United Europe, online shop for Snowboard/Ski/Mountainbike/BMX protection & accessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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1-star

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Rated 5 out of 5 stars

Very proactive service

First Demonunited informed me by e-mail, when the article I wanted was on stock. Good service.
I ordered and paid the article including an, I thought, optional chest plate. Demonunited however informed me that the chest plate was included in the article and credited on their own the ordered chest plate. That’s a very proactive customer service.

November 29, 2023
Rated 5 out of 5 stars

Would recommend

Great product with good overall mobility when in use. The shipment was very quick as well. Cant wait for next season!:)

May 13, 2023
Rated 5 out of 5 stars

Quick

They were quick in responding to queries and trying to resolve issues. Delivery met expectations and a refund was given when DPD incorrectly charged VAT and duty on the good, despite the cost being below £135.

March 2, 2023
Rated 5 out of 5 stars

Excellent products and customer service

Excellent products and customer service.
I bought the Demon Demon Flex Force X2 D3O Top + Demon Demon X Connect D3O Short. Perfect fit and is very light. I feel safer now.
This was also the fastest international delivery I have ever experienced :)
Great job!

March 14, 2023
Unprompted review
Rated 3 out of 5 stars

Mr.Swiss 🏂🤪

Taxes Shipping 30€ and customs duty for swiss People 30€ for a product for 90€.
Expensive 😂

January 30, 2023
Demonunited.eu logo

Reply from Demonunited.eu

Dear Thierry,

You can seen the shipping costs to Switzerland before you pay your order.

Regarding the import duties, complain at your goverment that they dont want to come into the EU:)

I know it's a pain for Swiss customers, but we cant help that

Please dont forget you dont have to pay VAT when ordering at our shop, so this saves you €20.

Kind regards
Jorg Naaijkens

Rated 5 out of 5 stars

Order arrived fast

Order arrived fast! However, order was incorrect. I received the wrong wax.

The reason I gave 5 stars is because the matter was resolved in minutes and the correct wax arrived within a couple of days. No dramas and great customer service by Jorg

January 19, 2023
Rated 5 out of 5 stars

Good experience with demonunited.eu

I received everything I bough in time and in perfect condition. No problem at all with delivery and purchase in this company. Good news that they have latest models of protection equipment very quickly after it was produced. Thank you.

January 9, 2023
Rated 5 out of 5 stars

Great

Great, the product looks amazing and has the best protection coverage that I have seen. Looking forward to a good season with a sense of protection. Thanks!!!

December 21, 2022

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