Denny Furniture Reviews 

164
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

You could not get a courier to deliver my items. Royal Mail??????? Will not use you again. Very disappointed

Company replied

Rated 4 out of 5 stars

Received damaged cool box external and internal. Email's not answered, promised replacement on first phone call, never sent. Fobbed off on second phone call, asked to send pics of damage again (f... See more

Company replied

Rated 5 out of 5 stars

Just purchased 2 of these shelving units. They arrived in 2 separate packages but 1 was damaged in transit and having raised it with Denny my query was resolved in 24 hours. That's the type of service... See more

Rated 5 out of 5 stars

Ordered six of the five tower storage units I was so impressed I ordered two more to really do a great looking garage/ workshop layout Finally can see all my tools and DIY items making it less stres... See more

Company replied

Company details

  1. Furniture Store
  2. Home Goods Store

Written by the company

Denny Furniture is a furniture store offering high-quality home furnishings at affordable prices. Our experienced team is dedicated to helping you find the perfect pieces to complement your style and create the home of your dreams. Browse our extensive selection of sofas, chairs, dining tables, bedroom sets, and more, all available for immediate delivery. Visit us today and experience the Denny Furniture difference!


Contact info

4.1

Great

TrustScore 4 out of 5

164 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(164)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent value

Excellent value, as described, easy to assemble and quick delivery.

December 30, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your fantastic feedback! We’re thrilled to hear that you found the product excellent value, as described, easy to assemble, and delivered quickly.

Warm regards,
Denny Furniture

Rated 4 out of 5 stars

Awkward assembly

Good delivery but had to open EVERY slot for tabs to fit in making awkward assembly…………..The problem was the tabs were not pressed out enough for tabs to slot in. 2 tabs i had to press right out to get tabs in the rest were just awkward i bent 1 leg in process but had to make good

December 29, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback. We're glad to hear you were satisfied with the delivery. However, we’re sorry to learn that the assembly process was awkward and required extra effort. We’ll share your comments with our supplier to help improve the design for easier assembly in the future.

If there’s anything else we can assist you with, please don’t hesitate to let us know.

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

An excellent product. product at an excellent price

Great product at an excellent price! The delivery was as expected and everything was well packaged.
I contacted the company for assembly instructions an was delighted with their outstanding service.

December 29, 2024
Denny Furniture logo

Reply from Denny Furniture


Dear Valued Customer,

Thank you for your fantastic feedback! We're thrilled to hear that you’re happy with the product, price, delivery, and packaging. It’s also great to know our customer service exceeded your expectations with the assembly instructions.

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Can I extra extra shelves and supports for the shelf I just purchased phone 07736 018165 if you can help

December 18, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your positive feedback! We’re glad to hear you were pleased with the quick delivery.

For additional shelves and supports, please contact us directly via email or phone, and we will be happy to assist you with your request.

Warm regards,
Denny Furniture

Rated 1 out of 5 stars

Nothing lines up

Nothing lines up and so cannot connect/put together. Flimsy connectors and flimsy boards. Have spent two hours on just one piece !!!
Have requested return and refund.
Useless. Manufacturing fault.

December 20, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback. We apologize for the frustration you experienced with assembling the product. We understand how disappointing it can be when things don’t go as expected.

We’ve already addressed your concern by sending a replacement, and we hope this resolves the issue. If you require any further assistance, please don’t hesitate to contact us.

Warm regards,
Folding Tables UK

Rated 5 out of 5 stars

Excellent service

Fast delivery and items just as described, no complaints at all. Thanks.

December 19, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback! We're glad to hear the items arrived as described and that you were satisfied with the fast delivery.

We look forward to serving you again!

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

All good!

Quick delivery , great product

December 17, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback! We're glad to hear you were pleased with the quick delivery and the great product.

We look forward to serving you again!

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

Excellent

Fast and quick delivery, and the item exceeded expectations considering the very low price paid

December 9, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback! We're thrilled to hear the delivery was fast and that the item exceeded your expectations, especially considering the great value.

We appreciate your support and look forward to serving you again!

Warm regards,
Denny Furniture

Rated 3 out of 5 stars

The shelving is poor quality

The shelving is poor quality

December 13, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback.

We’re sorry to hear that you found the quality of the shelving not up to your expectations. We take all feedback seriously and will review this with our team to ensure improvements are made. If you have any specific concerns or need assistance with your product, please feel free to contact us, and we’ll be happy to help.

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

Very fast delivery and very good…

Very fast delivery and very good product and quality

December 4, 2024
Denny Furniture logo

Reply from Denny Furniture

Dear Valued Customer,

Thank you for your feedback! We're glad to hear you were pleased with the fast delivery and the quality of the product.

We look forward to serving you again soon!

Warm regards,
Denny Furniture

Rated 5 out of 5 stars

Ideal for garage or shed storage

The first unit was a bit fiddly but once that one was done, the other two didn’t take half the time, the shelving units are quite sturdy but I would recommend securing them to a wall to make them better.

November 25, 2024
Rated 2 out of 5 stars

Heavy lift

The delivery was a rushed job and it would have been helpful to have the heavy package put straight into the shed - but the man had gone! So it now sits waiting on a 'heavy lift' from someone with muscles!

November 24, 2024
Rated 5 out of 5 stars

Excellent customer service

Just purchased 2 of these shelving units. They arrived in 2 separate packages but 1 was damaged in transit and having raised it with Denny my query was resolved in 24 hours. That's the type of service that expect and Denny delivered! Notwithstanding that they are a solid shelving rack that will be Ok in my tool shed - but not sure they are sturdy enough for my garage to house really heavy stuff ... I will be purchasing another 2 sets for my tool shed though.

November 15, 2024

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