You could not get a courier to deliver my items. Royal Mail??????? Will not use you again. Very disappointed
Company replied
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See what reviewers are saying
Received damaged cool box external and internal. Email's not answered, promised replacement on first phone call, never sent. Fobbed off on second phone call, asked to send pics of damage again (f... See more
Company replied
Just purchased 2 of these shelving units. They arrived in 2 separate packages but 1 was damaged in transit and having raised it with Denny my query was resolved in 24 hours. That's the type of service... See more
Ordered six of the five tower storage units I was so impressed I ordered two more to really do a great looking garage/ workshop layout Finally can see all my tools and DIY items making it less stres... See more
Company replied
Company details
Written by the company
Denny Furniture is a furniture store offering high-quality home furnishings at affordable prices. Our experienced team is dedicated to helping you find the perfect pieces to complement your style and create the home of your dreams. Browse our extensive selection of sofas, chairs, dining tables, bedroom sets, and more, all available for immediate delivery. Visit us today and experience the Denny Furniture difference!
Contact info
Unit 8, Drybridge Park, Shewalton Rd, KA11 5AL, Irvine, United Kingdom
- 01294537819
- cs@dennyfurniture.co.uk
- dennyfurniture.co.uk
4.1
Great
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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I like the service and product thanks
February 6, 2024
OK if you are a midget
I am a size 10 yet the 12 i ordered i struggled to get them on very undersized and very tight, if you have an average width leg you can just about get them pulled up wearing thin jeans. Very poor sizing but Company itself was good regarding delivery. Complicated returns structure which for price made it uneconomical to return so have binned them as useless. Be wary before you buy sizewise
January 29, 2024
Reply from Denny Furniture
Dear Kathy,
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with your experience at Denny Furniture. Ensuring accurate descriptions and prompt delivery are top priorities for us.
We appreciate your support and hope to continue providing excellent service for all your furniture needs in the future. If you ever have any questions or concerns, please don't hesitate to reach out. Thanks again for choosing Denny Furniture!
Kind Regards,
Team Denny Furniture
Reply from Denny Furniture
Dear Craig,
Thank you for your feedback! At Denny Furniture, we strive to provide exceptional value for our customers. We're thrilled to hear that you found our products to be worth your investment. Ensuring affordability without compromising on quality is a top priority for us. Your satisfaction is our ultimate goal, and we're delighted that you recognized the value we offer.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon!
Kind Regards,
Team Denny Furniture
Reply from Denny Furniture
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear that the flower you ordered from Denny Furniture exceeded your expectations and adds beauty to your room.
Our team takes pride in offering realistic and high-quality products to enhance your living space. If you need anything else or have further inquiries, feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Kind Regards,
Team Denny Furniture
Received damaged cool box external and…
Received damaged cool box external and internal. Email's not answered, promised replacement on first phone call, never sent. Fobbed off on second phone call, asked to send pics of damage again (four emails sent with pictures of damage)
Very poor customer service, now in the hands of PayPal.
Update
Sorted
February 5, 2024
Reply from Denny Furniture
Dear Rob,
We sincerely apologize for the inconvenience caused by the damaged cool box and the delay in resolving the issue. We're glad to hear that you received the replacement and that you're now satisfied.
Your feedback is invaluable, and we're committed to improving our customer service to prevent such experiences in the future. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you for your patience and understanding, and we appreciate your business.
Kind Regards,
Team Denny Furniture
Very Punctual
Made my day...as I received the product just as it was advertised and without any damages...
February 2, 2024
Reply from Denny Furniture
Dear Customer,
We're thrilled to hear that we made your day! At Denny Furniture, our top priority is ensuring our customers receive exactly what they expect, hassle-free. Thank you for highlighting your positive experience with us. We take great care in delivering products as advertised and in pristine condition.
Your satisfaction is our ultimate goal, and we're delighted to have met your expectations. Should you need any assistance or have further inquiries, please don't hesitate to reach out. We look forward to serving you again soon!
Kind Regards,
Team Denny Furniture
Good price
Ultra quick delivery. Love these tins. Had them in black which were given as a gift by my daughter years ago. Purchased in cream to match new toaster and kettle and delighted with them. Easy to open and spacious.
February 1, 2024
Reply from Denny Furniture
Dear Customer,
Thank you for your glowing review! We're thrilled to hear that our tins have found a special place in your home once again. It's wonderful to know they complement your new toaster and kettle perfectly.
We take pride in providing products that are both stylish and functional, and we're delighted that you find our tins easy to use and spacious. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out.
Kind Regards,
Team Denny Furniture
Ordered the 3 in 1 ..waffle sandwich…
Ordered the 3 in 1 ..waffle sandwich and panni maker...the plates come off really easy so washing them is peice of cake.it cooks really well..highly recommend..the delivery was quick and hassle free...Great communication with seller and delivery.
January 20, 2024
Reply from Denny Furniture
Dear Joanne,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your 3-in-1 waffle sandwich and panini maker from Denny Furniture. Our goal is to provide high-quality products that make cooking a breeze, and it's fantastic to know that you find the plates easy to clean and that it cooks well.
We take pride in our swift and hassle-free delivery service, and we're glad to hear that you had a positive experience with both communication and delivery. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. Happy cooking!
Kind Regards,
Team Denny Furniture
Good quality kettle only 830 watt!
Good quality kettle! exactly as described! Great size for 1 or 2 people 830 watt! Perfect for motorhome/ caravan! etc! Use what you boil.( Wish an invoice was enclosed!!!,even a till receipt)
January 27, 2024
Reply from Denny Furniture
Dear Colin,
We're thrilled to hear that you're enjoying your kettle from Denny Furniture! Providing reliable products that meet our customers' needs is our top priority. We appreciate your feedback regarding the invoice and will definitely take it into consideration for future orders.
If you require an invoice or till receipt for your purchase, please don't hesitate to reach out to our customer service team, and we'll be more than happy to assist you. Thank you for choosing Denny Furniture, and we hope to serve you again soon!
Kind Regards,
Team Denny Furniture
Quick delivery was good
Quick delivery was good, however, dimensions didn’t equate with my measurements, and there was no easy return option - have to pay for tracked postage yourself and await confirmation that the item was returned as sold.
January 26, 2024
Reply from Denny Furniture
Dear Jean,
We appreciate your feedback and apologize for any inconvenience you experienced. We strive to ensure accuracy in our product descriptions and dimensions. Regarding returns, we offer free delivery but ask customers to cover return postage costs. This policy helps us maintain competitive pricing and offer quality service.
We're continuously working to improve our return process to make it more convenient for our customers. Your input is invaluable, and we'll take it into account as we refine our services. If you have any further concerns, please don't hesitate to reach out to our customer support team.
Kind Regards,
Team Denny Furniture
Reply from Denny Furniture
Dear Customer,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our service and that your experience with Denny Furniture was a satisfactory one.
At Denny Furniture, we strive to ensure that our customers receive their orders promptly and that the items they receive are exactly as described. Your feedback reaffirms that we are achieving our goals in providing excellent service and quality products.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!
Thanks again for choosing Denny Furniture. We appreciate your support and hope to serve you again soon.
Warm regards,
Team Denny Furniture
Very bad quality
January 8, 2024
Reply from Denny Furniture
Dear Gulam Rasool,
We appreciate you taking the time to share your feedback with us, and we want to extend our sincere apologies for the dissatisfaction you experienced with our product. Your input is invaluable to us, and we are committed to addressing the issues you raised.
We have already reached out to you via email to gather more details about your experience and offer a resolution. Your willingness to share additional information will greatly assist us in investigating the matter thoroughly and taking corrective measures to enhance our product quality.
At Denny Furniture, we take pride in delivering high-quality products, and we are dedicated to ensuring that each customer has a positive experience. We understand the importance of your feedback, and we are actively working to rectify any shortcomings.
If you have any further details to share or if there's anything else you would like to discuss, please feel free to reply to our email or contact our customer service team directly. We are here to assist you and make things right.
Once again, we apologize for any inconvenience you may have faced, and we appreciate your patience and cooperation as we work toward a resolution.
Thank you for bringing this matter to our attention, and we look forward to the opportunity to restore your confidence in our products.
Best regards,
Team Denny Furniture
Great fruit press delivered on time.
January 15, 2024
Reply from Denny Furniture
Dear Customer,
Thank you so much for taking the time to share your positive experience with our fruit press! We're thrilled to hear that you found it to be great and that it was delivered on time to meet your expectations.
At Denny Furniture, we strive to provide top-notch products and excellent service to our customers, and it's always rewarding to receive such positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our customer support team.
We sincerely appreciate your support and look forward to serving you again in the future.
Best regards,
Team Denny Furniture
Reply from Denny Furniture
Dear Customer,
Thank you so much for taking the time to share your experience with Denny Furniture!
We are thrilled to hear that your order process was smooth, from placing the order to making the payment, and finally receiving your furniture. Your satisfaction is our top priority, and we are delighted that everything went seamlessly for you.
At Denny Furniture, we strive to provide our customers with high-quality products and excellent service, and it's always gratifying to receive positive feedback like yours. If you have any further comments or suggestions, please feel free to share them with us. We value your input and are committed to continually improving our offerings.
Once again, thank you for choosing Denny Furniture. We look forward to serving you again in the future.
Best regards,
Team Denny Furniture
Reply from Denny Furniture
Dear valued customer,
Thank you so much for taking the time to share your experience with Denny Furniture! We are thrilled to hear that your order process was seamless and that you received your items promptly. At Denny Furniture, we strive to provide our customers with an easy and enjoyable shopping experience, and it's always rewarding to know when we've succeeded.
We're also delighted that you found good value in your purchase. Offering quality products at competitive prices is a key priority for us, and we're pleased to hear that this was reflected in your order.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your business and hope to have the pleasure of serving you again in the future.
Thank you for choosing Denny Furniture!
Best regards,
Team Denny Furniture
Reply from Denny Furniture
Dear Customer,
Thank you so much for taking the time to share your experience with Denny Furniture. We're thrilled to hear that your step arrived exactly when expected and that your purchase was hassle-free. At Denny Furniture, we strive to provide our customers with a seamless and enjoyable shopping experience, and it's wonderful to know that we met your expectations.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.
Thank you again for choosing Denny Furniture!
Best regards,
Team Denny Furniture
Ordered 3 x food warmers
Ordered 3 x food warmers. Speedy delivery, packaged well. Very easy to use and reasonably priced. Would order from this company again.
December 27, 2023
Reply from Denny Furniture
Dear Customer,
We're thrilled to hear about your positive experience with Denny Furniture!
Thank you for sharing your feedback. We take pride in our prompt delivery, meticulous packaging, and user-friendly products at competitive prices. We're delighted that our food warmers met your expectations. Your satisfaction motivates us to continue delivering quality service.
We look forward to serving you again and ensuring your future experiences are just as seamless. Thank you for choosing Denny Furniture!
Kind Regards,
Team Denny Furniture
Ggood shopping experience.
I ordered this product as a gift for my wife. It came quite quickly and I thought the product was good. We have a problematic Christmas and as such my wife has not opened the present and can therefore not give her verdict as to it suitability.
December 14, 2023
Reply from Denny Furniture
Dear Customer,
We're delighted your order arrived promptly and that you found the product satisfactory!
We understand the challenges faced during the holiday season and hope your wife enjoys the gift when she gets the chance to open it. Should there be any concerns or if she needs assistance upon unwrapping, please don't hesitate to reach out. We strive for complete customer satisfaction and would love to ensure your wife's contentment with our product.
Thank you for choosing Denny Furniture; we appreciate your support and hope your wife finds joy in her thoughtful gift when the time is right!
Kind Regards,
Team Denny Furniture
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