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DENTAKAY DENTAL CLINIC - Antalya Reviews 256

TrustScore 4.5 out of 5

4.5

Fener Mah. 47/D, 07160 Muratpaşa/Antalya, 07160 Lara, Antalya, TR


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Rated 3 out of 5 stars

At the consultation back home all details explained and very helpful and price given pre x-rays.on arrival at Antalya pick up and transfers from hotel and dentist excellent.more treatment needed once... See more

Rated 5 out of 5 stars

I couldn’t be happier with my experience at Dentakay Antalya. From the moment you walk in, the clinic feels luxurious but calming. The music sets such a relaxing vibe that you forget you’re... See more

Company replied

Rated 5 out of 5 stars

Everything is taken care of for you from the flights to hotel stay and transportation to and from. The level of care and professionalism is outstanding, I had 12 extractions, 7 implants and 28 zirconi... See more

Company replied

Rated 5 out of 5 stars

Teeth look amazing, the whole process is really fast and easy with the transfers to and from the hotel. The hotel and food is amazing just don’t expect to enjoy it much if your having a lot of work do... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Implants Periodontist
  4. Dentist
  5. Denture Care Center
  6. Teeth Whitening Service

About DENTAKAY DENTAL CLINIC - Antalya

Written by the company

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

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Dentakay Dental clinic

Written by the company

A natural new smile crafted individually for you!

Contact info

  • Fener Mah. 47/D, 07160 Muratpaşa/Antalya, 07160, Lara, Antalya, Turkey

  • +905415008008

Get your free dental consultation!

Get a treatment plan directly on WhatsApp!

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

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Rated 5 out of 5 stars

Just having my first procedure done at…

Just having my first procedure done at the moment. Checked many out in the uk before I left . This company stood out by far. Two implants and two root canal’s. Was uncomfortable but only for an hour or two. Next morning no pain just slight swelling, hotel is fantastic (FALCON) this alone is normally billed at €300 a night ( obviously discounted for Dentakay) staff all friendly, perfect transfers all on time . Waiting for temporary teeth then back in September for the crowns .,,,
We’ll done DENTAKAY.👍

May 22, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Paul,

Thank you so much for sharing your experience with us!

We are thrilled to hear that you chose Dentakay after thorough research and that our services stood out to you. It's great to know that your procedure, including the implants and root canals, went smoothly and that you experienced minimal discomfort.

We are also delighted that you enjoyed your stay at the Falcon hotel and that our staff, transfers, and overall services have met your expectations. Providing top-notch care and comfort to our patients is our priority, and your kind words reaffirm our efforts.

We look forward to seeing you again in September and continuing to provide you with excellent care.

Thank you once again for your trust and positive feedback!

Best regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

Very informative

Very informative, from the intial contact right through to the time I had my procedure.

Accommodated all my concerns and requests with ease, I would recommend anyone to Dentakay.

May 1, 2024
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Thomas,

Thank you for your wonderful feedback!

We are glad to hear that you found our service very informative from initial contact through to your procedure. It's great to know that we could accommodate all your concerns and requests with ease. Your recommendation means a lot to us.

Best regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

A second chance in life to be happy

When I came over to Turkey in may last year to get my teeth done I didn't know what to expect I was very nervous patient but overall dentakay made me feel like it would be okay I thought I had a lot of trust in them after speaking to them about what work they were going to do on my mouth and I definitely made the right choice I'm so happy my smiled back I would recommend them to dentakay 100 times a day if anyone what to ask where I got my teeth done my experience my whole experience I would say was absolutely perfect everyone there it's very friendly it helps because the countries amazing and it was very warm as well so yes I would say best thing I've ever done since I've come back from Turkey so many people have mentioned how good my teeth look and even now people say they still look so amazing so yeah I'm so so happy and again thank you so much for the work you did and and thank you

May 14, 2023
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Peter,

Thank you immensely for taking the time to share your experience with us. Your heartfelt words truly resonate with our team at Dentakay, and we are profoundly grateful for your trust in our services.

It brings us immense joy to learn that your visit to our clinic in Turkey exceeded your expectations and that you are pleased with the outcome of your dental procedures. Ensuring our patients feel at ease and well-cared for is paramount to us, and we are delighted to have had the opportunity to contribute to your satisfaction.

Your recommendation mean a great deal to us, and we are humbled by your kind gesture. Should you ever require further assistance or wish to explore additional dental services, please do not hesitate to contact us. We are here to serve you with the same level of dedication and excellence.

Warm regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

The Dentakay Dental Clinic is truly a…

The Dentakay Dental Clinic is truly a one stop shop for all your dental needs. From the amazing doctors who provide best care, to the professional and friendly clinic team, every aspect of my experience was exceptional. The driver who picked me up from the hotel was incredibly polite and welcoming. The hotel itself was all inclusive making my stay seamless. What really impressed me, though, how quickly they were able to complete my dental crowns just 4 days. The team in the London office also incredibly helpful answering all my questions before I travelled. Thank you Dentakay!

May 7, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Ryan,

Thank you so much for your detailed and wonderful review!

We are thrilled to hear that your experience at Dentakay Dental Clinic was exceptional in every aspect. it’s great to know that we could meet all your needs efficiently.

We are particularly pleased that the quick completion of your dental crowns and the helpfulness of our London office team made your journey and treatment smooth and satisfying. Your kind words and gratitude mean a lot to us.

Thank you for choosing Dentakay. We look forward to serving you again in the future.

Best regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

Excellent service and total care

I looked at dentakay and decide it was perfect after lots of investigation. Zeeshan was my contact throughout and he made sure I was always informed about my treatment at each stage I was collected at the airport and taken to hotel ( falcon hotel) lovely hotel and staff great each day I was messaged what time my next appointment was and the driver was on time every day taken to dentakay had treatment then return back to hotel. I had 6 teeth extracted, 22 crowns, root canal work. No a single ounce of pain, just some swelling and numbness for an hour. I definitely recommend Dentakay.

April 28, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Matthew,

Thank you for sharing your comprehensive experience with Dentakay. We're thrilled to learn that our clinic met and exceeded your expectations.

It's wonderful to hear that Zeeshan ensured your comfort and kept you well-informed throughout your treatment journey. Providing seamless care and clear communication is a priority for us, and we're glad that you felt supported every step of the way.

We're delighted that you found your accommodation to be a comfortable and that our coordination with transportation and scheduling streamlined your experience. Your feedback regarding the painless treatment and efficient recovery is greatly appreciated.

Thank you for choosing Dentakay, and we sincerely appreciate your recommendation. Please don't hesitate to reach out if you have any further dental needs in the future.

Best regards,

Dr. Gülay Akay

Rated 4 out of 5 stars

Great experience with a few niggles

This would be a 5 star review for the clinic but this is based on an overall experience with Dentakay.

I recently completed my dental treatment at Dentakay Antalya and my overall experience was a mix. The clinic staff, especially Julie and Ebrahim, were amazing. My dentist, Metin Ali Demire, was fantastic—very thorough and always took time to explain everything.
However, my second visit was disappointing due to issues with the planning department. I was unexpectedly told to cover my hotel and transfer costs, which was not the expectation set during my first visit.

However, I must acknowledge that Dentakay did eventually compromise by offering to cover 5 nights out 11 of accommodation and all transfers after a LOT of back and forth conversations. I still wasn’t happy, I was told to mention this when at the clinic as they treat case by case to waiver the fees, unfortunately it didn’t happen for me.

My first advisor was great but my second advisor communication was lacking, often taking up to a week to respond to my queries. Despite being ready to book my return in January as per surgeons instructions, the communication was so poor that we couldn’t get anything arranged.

I must mention, from your initial quote through WhatsApp prepare for the price to be higher. I understand without the clinic seeing any X-rays and the condition of my gums and only pictures of my teeth, treatment plans will have to be changed. In my case and operation for bone graph, 12 extractions, 3 root canals, 5 mouth implants and a cheek implant. Costing a further £6,000 to £9,000 more depending on what package I chose.

Despite the administrative challenges, I must stress that the work I’ve had done is fantastic. The final result is more than I ever imagined, and I’m so happy with it. I’m forever grateful, thank you for my perfect smile.

April 23, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Josh,

Thank you for taking the time to share your detailed feedback regarding your experience at Dentakay Antalya. We truly appreciate your honesty and the opportunity to address your concerns.

First and foremost, we are thrilled to hear that you found our clinic staff to be amazing and that you are satisfied with the dental work you received. Your satisfaction and happiness with your smile mean the world to us, and we are grateful for the opportunity to have been a part of your dental journey.

We sincerely apologize for the challenges you encountered with the communication issues. Providing exceptional customer service is paramount to us, and we regret any inconvenience this may have caused you. Rest assured, we are taking your feedback seriously and will use it as an opportunity to improve our processes and communication moving forward.

Regarding the unexpected additional costs and changes to the treatment plan, we understand your frustration and apologize for any confusion or inconvenience caused. We strive to be transparent about all aspects of treatment, including potential changes to the initial plan based on further assessment.

Once again, thank you for sharing your experience with us. Your feedback is invaluable in helping us improve and provide the best possible care to our patients. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Warm regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

DENTAKAY Antalya

So far as for my experience at Dentakay Antalya clinic has been excellent, the clinic is well kitted up with all the modern machinery and all staff are professional and very customer friendly.
The Doctors, Dental staff/assistants
Chauffeur's and all Reception also Patient Assistants have been helpful.
I can definitely recommend.
A very big thank you and best wishes to you all....
Kind regards
Gordon Sylvester

April 15, 2024
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Gordon,

Thank you immensely for your kind words and for taking the time to share your experience at Dentakay Antalya clinic. We are thrilled to hear that your experience with us was excellent and that you found our clinic well-equipped with modern machinery.

Our entire team takes great pride in providing professional and friendly service. Your words of appreciation mean the world to us, and we will continue to strive to deliver the highest quality care to all our patients.

Warm regards,

Dr. Gülay Akay

Rated 2 out of 5 stars

Questionable Sales Techniques

I am afraid I cannot give higher than 2 stars for my whole experience with Dentalkay.

Although there were satisfactory aspects, there were some experiences that, now I have had time to process them were quite traumatic. I am unsure whether I will use this company again for these reasons.

I was a single female traveller and from the outset of even receiving the quote on Whatsapp I was pressurised into booking flights to "Lock in the special discount price". This should have been a red flag, but as the price wasn't particularly cheap I did feel that I was still getting a good deal for the work involved.

I arrived at the clinic and was basically pressurised into handing over a substantial down payment before anyone had even looked in my mouth. The only reason I didn't hand over more cash was because I purposely left it at the hotel.

I was told that the price for just 7 extractions and implants was over double what I had originally been quoted.

Having spent time back at the hotel speaking to patients from other clinics it was clear to see that I was being exploited as a vulnerable and very nervous solo patient.

I asked for a refund and was told that my hotel and travel expenses would be taken from the sum I had already paid, which would not have left funds in place to go elsewhere.

After a lengthy chat with my medical advisor, I agreed that I would stay with the clinic (I had given up all hope of ever getting a refund) and by this time I was extremely nervous of any dental work. I was offered the work under sedation.

I will say at this point that I was in no doubt about the work of the dentists; my issue is with the high pressure sales team. I was almost made to feel like I was buying a car.

Following my treatment after general anaesthetic, I was half asleep, covered in blood and I was asked for my phone. The young man then proceeded to give Dentalkay a 5 star review on Google Maps UNDER MY NAME, then took a photo of it on his phone.

I asked him why he did this; his reply was that he would receive a bonus.

This was really the last straw.

I have so many other questionable points about this company and their high pressure sales techniques, but if anyone reading this has the strength and assertiveness to stand their ground (which, to be honest, I didn't) and not fall for their spiel, you will be satisfied with the level and professionalism of their dental work.

I really wish I had a better experience, because I'm now left not knowing what to do, or whether to even go back to Turkey for the 2nd part of my treatment.

My advice to anyone reading this is to stand your ground where prices are concerned.

April 15, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Ms. Donna,

Thank you for sharing your feedback.

We have conducted a thorough review of your experience based on the details you provided and our internal records. Regarding the booking process, we aim to keep our communication clear and pressure-free. Our special discount offers are intended as an opportunity rather than a commitment push, and we regret if this was not communicated effectively to you.

Again, after reviewing the details of your case internally, we believe there may have been some misunderstandings. We ensure all our patients receive detailed information regarding treatment options, pricing, and payment procedures to make informed decisions without feeling rushed. It’s our standard practice to discuss any potential changes in costs due to variations in treatment plans transparently and upfront.

Also, if there has been any misunderstanding or miscommunication regarding the authorization of the review, we apologize for any confusion. Our priority is to ensure that your experience with us is transparent, respectful, and aligned with your expectations.

We also appreciate your acknowledgment of the professionalism of our dental team. Rest assured, we prioritize the well-being and satisfaction of our patients above all else.

Once again, we apologize for any disappointment you may have experienced and thank you for bringing these matters to our attention.

Sincerely,

The Customer Care department

Rated 5 out of 5 stars

Excellent experience - don’t listen to the “horror” stories - not true.

Excellent experience.. Special mention to Robin Peterson who was my medical consultant from start to finish and his reassurance and support was invaluable. The clinic was a lovely modern state of the dental treatment centre. So clean and comfortable, and a friendly atmosphere. The sad story to this is that the dentists in the uk didn’t want to do the procedure and the costs quoted were ridiculous. However at a fraction of the price, the quality was firmly there. Shame that I had travel so far to go. But anyone reading this… don’t listen to the “horror” stories they mention. It’s safe, they are skilled dentists, and dental staff, the equipment is like new and everything is lovely and clean. Clinic is like a fancy dental hotel if I can describe it that way. I was so wary when I left for Antalya, now I have no fears at all.

April 15, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Wal,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a positive journey from start to finish, and we appreciate your kind words about Robin and our team. Providing reassurance and support is a priority for us, and we're glad you felt comfortable and valued throughout your treatment.

We understand that seeking dental care abroad can sometimes be daunting, but we're pleased that we could exceed your expectations and provide quality treatment at a reasonable cost. Your feedback about our clinic means a lot to us.

We agree that it's important to dispel any misconceptions and reassure others that seeking dental treatment with us is safe and reliable. Thank you for recommending us to others!

Thank you again for choosing Dentakay Antalya clinic!

Warm regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

Great experience

I was very nervous about going through with the process but I had nothing at all to worry about. I chose Dentakay Antalya clinic after speaking to a couple of friends who had been there and how they praised the clinic and I was also very impressed with how their teeth looked.The experience from start to finish was honestly first class.
From initial contact on WhatsApp I felt assured that I would be treated very well and I was. After a few chats and a few pictures of my mouth I had an estimated price and was on my way.
Pick up to the hotel from the Airport was great and you are driven everywhere in very nice spacious vehicles they are always on time for you and sometimes even there before you.
The clinic is huge, spotlessly clean and modern and the staff are very friendly and most either speak some English or very good English but an interpreter is there for you so no worries at all there.
I had 3 implants will eventually have 20 zirconium crowns (have 16 at the moment) 1 extraction and 3 root canal fillings. The hotel, transfers and flights were all including in the price and the work alone would have been between 20 to 25 thousand pounds in the UK so I was very happy with what I have had to pay.
Because I have had implants the gums as is normal take time to heal 3 months minimum I was told so I return on the 24th of this month to complete the work and have a bit of a holiday in the beautiful Antalya as well.
What is also reassuring I must finally add is if you have any issues at all after treatment is complete because of the lifetime guarantee with the implants and 10 years with the crowns Dentakay have opened a clinic in London where they can diagnose the issue and advise accordingly this might be a more convenient option than flying back to Turkey.
Along with my 2 friends I highly recommend Dentakay.

September 30, 2023
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Scott,

Thank you so much for sharing your detailed and positive experience with us! We are delighted to hear that you felt comfortable and well taken care of throughout your treatment journey. At Dentakay, we strive to provide excellent care and service to all our patients. It's wonderful to know that you found our clinic modern, clean, and our staff friendly and accommodating.

We're thrilled that you're satisfied with the quality of your dental work, your trust and recommendation mean a lot to us.

We look forward to completing your treatment and ensuring your continued satisfaction.

Thank you again for choosing Dentakay Antalya clinic and recommending us to others!


Sincerely,

Dr. Gülay Akay

Rated 5 out of 5 stars

Dentakay is a dream

Dentakay is a dream dental clinic come true. Their professionalism shines through in every aspect, from their spotless hygiene standards to the helpful guidance of their medical advisors. Their doctor tells every single steps of the treatment. Plus, the cherry on the top is their multi-language service making communication a breeze for everyone. It’s alwaysa pleasure visiting dentakay for my dental needs

April 4, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Steve,

Thank you so much for your kind words and for choosing Dentakay for your dental care! We're thrilled to hear that you had a positive experience with us.

Providing exceptional service, maintaining high hygiene standards, and ensuring clear communication are our top priorities. We greatly appreciate your feedback and look forward to welcoming you back for your future dental needs.

Don't hesitate to reach out if you have any questions or need further assistance.

Thank you again for your trust in Dentakay!

Dr. Gülay Akay

Rated 5 out of 5 stars

VIP Experience

Dentakay is truly a VIP service that i would highly recommend. The welcoming atmosphere and professionalism of the doctors make each visit a comfortable experience.
The London office staff was incredibly helpful, ensuring that all aspects of your visit are taken care of.
Additionally, the all-inclusive hotel accommodations provided by Dentakay add an extra level of convenience and luxury to the overall experience.
It is no surprise that they are also a sponsor for Miss England. I highly recommend Dentakay for anyone seeking excellent care and comfort.

March 14, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Onur,

Thank you so much for taking the time to share your wonderful experience with Dentakay! We are thrilled to hear that you found our service to be of a VIP standard and that our atmosphere, professionalism, and the extra touches we provided stood out to you.

Our team in the London office will be delighted to know they made your visit smooth and comfortable. We believe in taking care of every aspect of our patients' experience to ensure they receive not just excellent dental care but also unparalleled comfort and convenience.

Also, being a sponsor for Miss England is an honor for us, and we're glad that it resonates with our patients too.

Should you have any further needs or questions, please don’t hesitate to reach out.

Warmest regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

No words to merit how wonderful…

No words to merit how wonderful Dentakay is, I only recommend people to go and see 4 themselves.

March 27, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Gangalamu,

Your words truly made our day! Thank you immensely for your heartfelt recommendation. We strive to exceed expectations, and it's incredibly rewarding to hear that we've accomplished that for you. We look forward to welcoming anyone you send our way!

Warm regards,

Dr. Gülay Akay

Rated 1 out of 5 stars

DONT GO TO THIS CLINIC THEY TELL…

DONT GO TO THIS CLINIC THEY TELL NOTHING BUT LIES

From day 1 of walking into this clinic something diddnt feel right
And before you know it they have you in the office taking your money
I had failed inplants

A surgeon that left me with a face unrecognisable
I have the pics if anyone wants to see them I will happily put up for all to see. If you value your life and your money stay away from this clinic

You price you are quoted is NOT the price you pay
It's around £5,000 more
To which is a lot more

They don't care about you once you leave the clinic
There is absolutely no after care what so ever like they say
I had to go somewhere else to have my treatment finished and I so wished I'd gone to to the other dental clinic first has I was treated very well
They made me feel at ease after the trauma dentakay caused me
Please do your research and don't go to this awful dental clinic

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Hi I'm Michael from durham, England


Juat finished my treatment for my first visit to dentakay antalya as i need to return after implants have healed,can't recommend them enough for the professional high standard work they do and the way everyone goes about there jobs and look after you to make sure your not in pain,
Thanks to the team at dentakay,looking forward to getting it all finished on 2nd trip

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

From first contact with Zeeshan at…

From first contact with Zeeshan at Dentakay, I’ve been treated like royalty, from flights, accommodation, transportation, all went amazingly smooth, As from today I’m the proud owner of an amazing set of new teeth, Can’t thank the staff , Doctors who made this happen for me enough, My jaws are sore from smiling today…🤣 highly recommended 🇹🇷👍🏼

February 24, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Mr. Bruce,

Thank you very much for sharing your wonderful experience with us! We are thrilled to hear that you felt like royalty from the moment you contacted Dentakay, and we're delighted that your journey, from flights to accommodation and transportation, went smoothly.

Your kind words about our staff and doctors mean the world to us, and we will be sure to pass on your appreciation to everyone involved in your care.

Your satisfaction and happiness are our top priorities, and we are truly grateful for your recommendation. Thank you for trusting us with your dental care journey, and we look forward to seeing your beautiful smile for years to come.

Warm regards,

Dr. Gülay Akay

Rated 2 out of 5 stars

I feel really let down and disappointed…

I feel really let down and disappointed in the treatment I have received.
Firstly- We have spoke about coming to dentakay for some time now and when we spoke with Leo the co-ordinator he gave us a price and told us that it wouldn’t change too much but it has gone up by thousands.
We had no choice but to pay as this is the only reason we flew to Antalya. To visit the dentist
Secondly - I then started treatment, i was under local anaesthetic and had all the teeth shaved down, i was told to have a seat and then an hour or so later they came back and told us we couldn’t continue treatment as planned because they were too busy and we had to come back the next day. We left with nothing, no pain killers, no paper work with some do’s or don'ts , no information, nothing at all. When we left I was still numb but as the night went on and it started to ease off I was in so much pain.
I was up all night and couldn’t sleep with the pain and it was so much worse when I lay down. We went back the next day and explained I was in pain. They offered a pain relief injection which helped. I was supposed to have root canal, extractions and implants.
Only the extractions and implants were done as that’s all they had time for and now I need to go back again the next day to be put under more Anaesthetic for the root canal’s to be done. Things that were supposed to be done on Monday still weren’t done by the Wednesday because they were too busy.
We were handed medication on the Wednesday antibiotics and pain killers and then asked to pay for them. We didn’t know we had to pay and this was never explained to us at any point. I feel like we haven’t been given any after care advice.
After all the surgery over the last few days, I have no idea what i can or can’t eat or drink. I have had to google it for myself.
I think this is so unprofessional.
I was been fitted with temporary teeth and explained as soon as I saw them I didn’t like them, I showed them the kind of thing I was looking for and was told that was fine and whatever I wanted to change I can do that no problem until I was completely happy.
I had to pick the shape of the teeth from a crinkled piece of paper that looked like it had been lying around for months and the Shade from a single tooth on a stick.
Very very hard to pick something I need to keep in my mouth for a long time from things like this and feel it should have been done more professionally with more ways to show me how these were going to look.
The teeth were fitted today,
Shape is OK but the colour is way off.
Being told I could change them I went with the shade 3 Hollywood white.
The sample tooth was still very white and thought this would be good however they are not white at all and I feel they are yellow at the bottom near my gums, there is a few different shades on them.
When I spoke to the dentist about this he simple said NO they can’t be changed!
Very rudely!
I was told they could changed and his answer was they can be made darker but not lighter!
No one in the whole clinic ever told me this!
Otherwise I would have went shade 1 with possibly being able to change them.
Very very disappointed that I have paid ALOT of money and not happy at all
I left the clinic today with a few bits of paperwork but they forgot to give me my mouth guard that I need to wear so I’m waiting to see about this before I go home tomorrow on the hope I receive one.

I told the team I get married in June and this was the reason for my new teeth and I feel they have taken my excitement away by the horrible experience I was given.
I need to go back to have my implants done but I’m not sure I will return to dentakay after all of this.
There is no way to contact anyone at the Antalya clinic, it’s all done by the wats app chats but none of them work in Antalya they are all based in Istanbul so it takes a while to get a reply about ANYTHING.

I do have to say that JULIE at Antalya clinic is very very understanding and try's her best to help but a lot of things are out of her control.

February 2, 2024
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Cameron Wallbanks,

Thank you for sharing your feedback. While we understand your concerns during the initial stages of your visit, we're glad that all issues were addressed and that you were ultimately satisfied with your results as reflected in your second positive review. Our team is committed to patient satisfaction and it's great to know you continued your treatment with us and left happy.

As your experience was resolved and improved, we kindly ask that you consider updating this review to reflect the full scope of your visit. Wishing you all the best!

Sincerly,

The Customer Care team

Rated 5 out of 5 stars

Dentakay Are amazing

I went to Harley Street London 1st to get xrays of my teeth . I spoke to Matt from Dentakay and he was amazing . I said l would like to come out for Christmas and New Year .. I gave Dentakay my flight details and the rest was left in their capable hands .. I flew out on the 22nd December. The Hotel was fantastic the Grand Park Lara . The next day I was picked up in a beautiful VIP vehicle that took me to the Dentakay Clinic .
Upon arrival l was amazed how beautiful the Clinic was . Marble floors and glass everywhere . The staff upon arrival were so kind . I had Julie that showed me everything to do . I spoke to the Doctor and he said have 7 Crowns 6 on a bridge then a Crown at the back . I had a Root Canal Whitening . The temporary crowns were amazing . When they put my crowns In l was blown away . The Crowns are the perfect colour. The whitening is incredible my other teeth have never been so white .
The whole experience was 1st Class and l am so so happy with my smile now . Thank you Dentakay . I met a friend yesterday and she said my Crowns are the best she has ever seen . I signed a 10 year guarantee. Will definitely be back for sure and will recommend Dentakay to all my friends . Thank you so much Dentakay an experience l will never forget xxx

December 23, 2023
Unprompted review
DENTAKAY DENTAL CLINIC - Antalya logo

Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Jayne Hopcraft,

Thank you so much for sharing your incredible experience with Dentakay! We are overjoyed to hear that your journey from our office in Harley Street London to our clinic in Antalya, Turkey, was seamless and exceeded your expectations.

We are delighted that Matt provided excellent assistance and that you felt well taken care of from the moment you spoke to him. Your satisfaction is our priority, and we're thrilled to know that you found the clinic's ambiance, the Grand Park Lara Hotel, and the VIP transport all to be fantastic.

It's heartening to hear about your positive interactions with our staff, and that you were impressed with the beauty of the clinic. We are equally thrilled that the dental procedures met and exceeded your expectations.

Your kind words and the fact that you are so happy with your smile mean the world to us. We appreciate your trust in Dentakay, and we're honored to have you as our valued patient.

We look forward to welcoming you back in the future and appreciate your willingness to recommend Dentakay to your friends. If there's anything more we can assist you with, please feel free to reach out.

Thank you for choosing Dentakay and for sharing this unforgettable experience!

Warm regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

The best hospitality

The best hospitality, staff are amazing and so is the interior of the place! everyone was lovely and helpful and made me feel welcome throughout the process. my teeth look amazing and im grateful for doctor cem, he was very bubbly and had a sense of humour! I would definitely be recommending friends and family here as they just incredible with what they do!

January 15, 2024
Unprompted review
DENTAKAY DENTAL CLINIC - Antalya logo

Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Yasmine Alis,

Thank you so much for your glowing feedback! We are thrilled to hear about your positive experience with our hospitality. It's wonderful to know that everyone made you feel welcome and that you had a great experience throughout the process.

We are particularly grateful for your kind words about Dr. Cem. We believe in the importance of a positive and comfortable atmosphere during dental procedures.

Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Thank you for choosing us, and we look forward to welcoming your friends and family as well!

Best regards,

Dr. Gülay Akay

Rated 5 out of 5 stars

Im very impressed with my dentakay…

Im very impressed with my dentakay experience from my first enquiry and the friendly advice i received the very well organisation for my visit the welcome on arrival was amazing and Treatment and after care has been excellent highly recommended thankyou dentakay

January 9, 2024
Unprompted review
DENTAKAY DENTAL CLINIC - Antalya logo

Reply from DENTAKAY DENTAL CLINIC - Antalya

Dear Jason Jackson,

Thank you so much for your kind words and for sharing your positive experience with Dentakay! We are thrilled to hear that you have been impressed with every aspect of your journey.

Your recommendation means a lot to us, and we are honored to have been a part of your dental care journey. If you ever have further questions, need assistance, or would like to provide additional feedback, please feel free to reach out. We're here to ensure your continued satisfaction.

Once again, thank you for choosing Dentakay.

Best regards,

Dr. Gülay Akay

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