Hi there, we were all happy with the service we received from Grace. She explained everything about the pram and accessories very well. We wouldn’t hesitate to recommend your company to others
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Perfect service customer satisfaction. Grace has a vast knowledge of the baby equipment and I was delighted to order silver cross wardrope, cot, changing table and mobile for my upcoming very soon gra... See more
The staff are so friendly, knowledgeable and helpful. As a first time mum I thought shopping for baby would be stressful, however my experience at DeWaldens was the total opposite. I could even grab l... See more
Company replied
Great service, the staff are lovely and best price. The carrier let them down with the offshore island nonsense. No additional fee is needed for Norn Iron with the ye old Royal Mail and many others bu... See more
Company replied
4.9
Excellent
160 reviews
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Great service for a bargain price!
With an item being nearly £100 cheaper than other shops a third off. You ask what's the catch.
When you email. They respond. They said what they would do and did it.
Item came on time as described.
Would definitely use their shop again
Thank you.
February 24, 2025
Reply from Dewaldens Pram Centre
Thank you for your review!
We're thrilled to hear that you were pleased with the price & service when purchasing the
Maxi-Cosi Mica 360 Pro i-Size Car Seat. We truly appreciate you taking the time to share your experience with us.
Kind regards
Grace
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave feedback. We are delighted to hear that you were happy with your Maxi-Cosi Mica 360 Pro i-Size Car Seat and our delivery service. We hope you enjoy your items!
Kind Regards
Grace
Helpful and courteous each time I've…
Helpful and courteous each time I've required assistance
January 27, 2025
Reply from Dewaldens Pram Centre
Thank you so much for your kind words Anne!
Providing excellent customer service is our top priority, and we're glad to know we've met your expectations.
Kind regards,
Grace
Very relaxed and friendly atmosphere
Very relaxed and friendly atmosphere , felt no pressure into buying there but got lots of help choosing what to go for . Staff had lots of knowledge and were very helpful x payment plan is very handy x
January 30, 2025
Reply from Dewaldens Pram Centre
Thank you so much for your lovely feedback Heather!
We’re so happy to hear that you felt comfortable and well-supported throughout your experience. Our team is always here to offer help without any pressure, and we’re glad you found the payment plan helpful. It’s great to know that our knowledgeable staff made a positive impact during your decision-making process when purchasing the Silver Cross Reef 2 Travel System.
If you ever need assistance again, don’t hesitate to reach out!
Kind regards,
Grace
First class just even communicating…
First class just even communicating online service answered all the questions I had before placing my order to delivery of my order saved the day after being let down by a major pram company in Scotland.
January 29, 2025
Reply from Dewaldens Pram Centre
Thank you so much for your amazing feedback William!
We’re thrilled to hear that our online service was able to answer all your questions. We truly aim to provide top-notch service from start to finish, and we’re glad we could be part of your journey. Hope you are enjoying your beautiful Babystyle Prestige Pram Bundle!
If you ever need assistance in the future, we’d be more than happy to help!
Kind regards,
Grace
Great service!
Straightforward order process and my order was delivered on time as promised, what's not to like!! Thank you!!
January 16, 2025
Reply from Dewaldens Pram Centre
Thank you for your wonderful feedback!
We're so glad to hear that you had a smooth ordering experience and that your order arrived on time as promised. We truly appreciate your kind words and are thrilled you’re happy with the service.
Best Wishes
Grace
The company processed my order…
The company processed my order efficiently. It arrived very well packed. The company also contacted me by phone to check on an item I had ordered, bur in fact did not need as the stroller came with a rain cover, and the money was refunded back with no issues.
January 4, 2025
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave feedback Karen, We are delighted to hear that you were happy with your purchase and we’re glad we could quickly resolve the rain cover issue for you.
We hope you enjoy your Silver Cross Clic stroller.
Kind Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for your review Chaja!
We're thrilled to hear that you were pleased with the price & service. We truly appreciate you taking the time to share your experience with us. We hope you are enjoying your Mountain Buggy Duet Luxury Stroller.
Best Wishes
Grace
Reply from Dewaldens Pram Centre
Good Afternoon, Thank you for the feedback Andrew!
We're so glad to hear that you were pleased with our communication. Keeping our customers informed is a top priority for us, and we truly appreciate your recognition.
We hope you are enjoying your Maxi-Cosi car seats!
Kind regards,
Grace.
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave feedback with us.
I am happy to hear that you had a positive experience when purchasing the Silver Cross Reef 2 online with us and that we met your expectations with our speedy delivery service.
We hope you love your order!
Kind regards,
Grace
Reply from Dewaldens Pram Centre
Thank you for the lovley feedback Carol!
We’re glad we could match the price for you and ensure you got the best deal. We always aim to provide the best value and service to our customers, so we're happy we could meet your needs when purchasing the Noordi Fjordi.
If you ever need anything in the future, we’re always here to help!
Best Wishes
Grace
Amazing Company
Excellent customer service and one of the best baby store. Fast delivery had no problems whatsoever. The staff were all friendly and helpful when I called and solved my issue straight away. Thank you very much! Happy with my silver cross clic.
November 13, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your amazing feedback Shaien.
We’re thrilled to hear that you had such a positive experience with our customer service and that everything went smoothly from order to delivery. It’s great to know our team was able to help solve your issue quickly and that you’re happy with your Silver Cross Clic!
If you ever need assistance in the future, we’re always here to help.
Kind regards,
Grace
Excellent customer service and great…
Excellent customer service and great communications. Delivery arrived on time and quality is great. My little one enjoying his Maxi Cosi Oxford Pro Bundle.
November 14, 2024
Reply from Dewaldens Pram Centre
Thank you for your fantastic feedback Rashel.
We’re so happy to hear that you received excellent customer service, great communication, and timely delivery. It's wonderful to know that your little one is enjoying the Maxi Cosi Oxford Pro Bundle – we hope it serves you well!
Best Wishes
Grace
Amazing service quick delivery and good…
Amazing service quick delivery and good deal.
November 13, 2024
Reply from Dewaldens Pram Centre
Thank you for your great feedback Alice.
We’re so glad to hear you were happy with the service, delivery speed, and the deal. We aim to provide the best experience, and it’s great to know we met your expectations!
Kind Regards
Grace
Great product as advertised and really…
Great product as advertised and really quick delivery
November 8, 2024
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave feedback Suzanne.
We are delighted to hear that you were happy with your purchase and our delivery service. We hope you enjoy your Oyster Pearl Stroller.
Best Wishes
Grace
Ordered the Silver Cross gourmet high…
Ordered the Silver Cross gourmet high chair and it was delivered very quickly. I bought it for my new grandchild, and my daughter was very pleased with it. Thankyou for prompt delivery.
October 22, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your wonderful feedback Elaine!
We’re so happy to hear that the Silver Cross Gourmet High Chair arrived quickly and that your daughter is pleased with it for your new grandchild. We strive to provide fast and reliable service, and it’s great to know we met your expectations.
Kind Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for the fantastic feedback Nicola!
We're so glad to hear that you were pleased with our communication. Keeping our customers informed is a top priority for us, and we truly appreciate your recognition. I hope you are enjoing the Noordi Luno All Trails!
Best Wishes
Grace
Great products & great customer service.
Saved my skin when I’d forgotten to buy baby shower gifts. Not only did they have a fantastic range of toys that I couldn’t find anywhere else, they also went above and beyond to get the parcel delivered the next day. The parents to be loved the gifts and I got to feel all smug. Thank you!
October 10, 2024
Reply from Dewaldens Pram Centre
Thank you so much for your amazing feedback Stephanie!
We’re so happy we could save the day and help you find the perfect baby shower gifts. It’s wonderful to hear that the parents-to-be loved the gifts, and we’re glad we could get everything delivered to you so quickly.
Kind Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave us a review Lynda!
We're glad to hear that you had a fast and easy experience with us when purchasing the Baby Jogger City Mini GT2 Stroller, and that our communication about delivery was helpful. We appreciate your support and hope to serve you again soon!
Kind Regards
Grace
Reply from Dewaldens Pram Centre
Thank you for taking the time to leave us a review Heather!
We're so glad you enjoyed the environment and had a positive experience when purchasing the Maxi-Cosi Fame Travel System with our friendly staff and dogs. We look forward to welcoming you back soon!
Best Wishes
Grace
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