Dewaldens Pram Centre Reviews 160

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Hi there, we were all happy with the service we received from Grace. She explained everything about the pram and accessories very well. We wouldn’t hesitate to recommend your company to others

Rated 5 out of 5 stars

Perfect service customer satisfaction. Grace has a vast knowledge of the baby equipment and I was delighted to order silver cross wardrope, cot, changing table and mobile for my upcoming very soon gra... See more

Rated 5 out of 5 stars

The staff are so friendly, knowledgeable and helpful. As a first time mum I thought shopping for baby would be stressful, however my experience at DeWaldens was the total opposite. I could even grab l... See more

Company replied

Rated 5 out of 5 stars

Great service, the staff are lovely and best price. The carrier let them down with the offshore island nonsense. No additional fee is needed for Norn Iron with the ye old Royal Mail and many others bu... See more

Company replied


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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Rated 5 out of 5 stars

Good communication.Easy to contact by…

Good communication.Easy to contact by phone. Fast delivery.

July 24, 2023
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Reply from Dewaldens Pram Centre

Thank you for your review Eliza!

We're glad you found our communication easy and that your Maxi-Cosi Kori Rocker arrived quickly. We appreciate your support and hope to assist you again in the future!

Kind Regards,
Grace

Rated 5 out of 5 stars

Absolutely phenomenal service

Absolutely phenomenal service. I ordered my daughters car seat late afternoon and by 11am it had arrived at no additional cost to myself. Really recommend and also a very good price on the product I ordered!

July 25, 2023
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Reply from Dewaldens Pram Centre

Thank you for your amazing review!

We're thrilled to hear that your daughter's Silver Cross Balance i-Size Car Seat arrived so quickly and at a great price. Your recommendation means a lot to us, and we truly appreciate your support!

Thanks again
Grace

Rated 5 out of 5 stars

Brilliant customer service from the…

Brilliant customer service from the team after a part needed replaced. Very helpful

July 22, 2023
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Reply from Dewaldens Pram Centre

Thank you for your kind words Ronnie!

We're so glad our team could assist you with the replacement part for your Mountain Buggy Duet Double Stroller! Your support means a lot, and we’re always here to help!

Best Wishes
Grace

Rated 5 out of 5 stars

Great retailer

I found this company on-line. I purchased a Shnuggle toddler bath. It arrived very well packaged. It was also a sold at a very competitive price. Very pleased with my purchase.

July 22, 2023
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Reply from Dewaldens Pram Centre

Thank you for your lovely review David!

We're so glad you found us online and are happy with your Shnuggle toddler bath. It's great to hear you got it at a competitive price and that it arrived well-packaged. We appreciate your support!

Best Wishes
Grace

Rated 5 out of 5 stars
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Reply from Dewaldens Pram Centre

Thank you for taking the time to leave us a review Carrie!

We're delighted to hear you had a quick and friendly experience with us when purchasing the Silver Cross Clic Stroller & the Silver Cross Balance i-Size Car Seat. We appreciate your support!

Thanks again
Grace

Rated 5 out of 5 stars

Staff were extremely helpful &…

Staff were extremely helpful & knowledgeable. Very patient when it came to helping me fit the isofix in my car. Highly recommend going to Dewaldens for any of your baby needs.

June 19, 2023
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Reply from Dewaldens Pram Centre

Thank you for your wonderful review Stephanie!

We're so glad our team could assist you and that you had a great experience when purchasing the Maxi-Cosi Pebble 360 Pro Car Seat & Maxi-Cosi FamilyFix 360 Isofix Base. Your recommendation means a lot to us, and we look forward to helping you with any future baby needs!

Kind Regards
Grace

Rated 5 out of 5 stars

Amazing team

The team members are very kind supportive and friendly my sons enjoy going to the activities to engage with other children.

June 10, 2023
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Reply from Dewaldens Pram Centre

Thank you for your kind words Kimona!

We're so glad to hear that your sons enjoy the activities and that our team has made a positive impact. It’s always a pleasure to create a supportive and friendly environment for the children. We look forward to seeing you all again soon!

Thanks again
Grace

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery

Highchair is roomy and comfortably sits my 13 month granddaughter and my 3 month grandson
The only negative (not a big deal) is the feeding tray is a bit awkward to fit. Overall, an excellent produck

April 24, 2023
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Reply from Dewaldens Pram Centre

Thank you for your great feedback Krysia!

We're thrilled to hear that your Miniuno Yumo Plus2 Highchair is working well for both your granddaughter and grandson. We're glad you're happy with the product overall and hope it continues to serve you well!

Thanks again
Grace

Rated 5 out of 5 stars

Fantastic communication and order…

Fantastic communication and order arrived quickly and just as described.

May 3, 2023
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Reply from Dewaldens Pram Centre

Thank you for taking the time to leave us a review Jacqui!

We're so glad to hear that your Okbaby Beauty Care Vanity Case arrived quickly and as expected. We truly appreciate your support and look forward to serving you again

Best Wishes
Grace

Rated 5 out of 5 stars

Trustworthy and honest!

The knowledge and honesty from Diane really made my purchase easy. She didn’t ever try to sell me anything and listened to my needs and concerns regarding what pram to purchase. I ordered online later that week and the pram was dispatched within the hour! (I live up north, so the speed of the delivery was amazing!).
Highly recommend dewaldens pram centre.

May 24, 2023
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Reply from Dewaldens Pram Centre

Thank you for your wonderful review Vicki!

We're so glad Diane could help make your purchase easy and provide the honesty and support you needed. We're thrilled that your Out n About GT Double Stroller arrived so quickly, even up north! Your recommendation means a lot to us, and we truly appreciate your support!

Kind Regards
Grace

Rated 5 out of 5 stars

Faultless Service

Competitive pricing, item arrived quickly and in perfect condition - faultless service. ⭐️⭐️⭐️⭐️⭐️

May 23, 2023
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Reply from Dewaldens Pram Centre

Thank you for your fantastic review Kerry!

We're so glad to hear that your Maxi-Cosi Rodifix Pro i-Size Car Seat arrived quickly and in perfect condition. We appreciate your kind words and are thrilled to have provided you with faultless service!

Best Wishes
Grace

Rated 5 out of 5 stars

Excellent service despite having to…

Excellent service despite having to return goods. Refund was also immediate.

May 8, 2023
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Reply from Dewaldens Pram Centre

Thank you for your feedback Lavinia!

We're glad to hear that, despite the return, you had a positive experience with our service and received your refund promptly!

Kind Regards
Grace

Rated 5 out of 5 stars

Amazing service

Amazing service. Got my item out on a 24hr delivery after emailing through. Landed in time for us to take it away. Fabulous. Recommended.

March 31, 2023
Unprompted review
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Reply from Dewaldens Pram Centre

Thank you for your amazing review David!

We're thrilled to hear that your item arrived just in time for your trip. We appreciate your recommendation and are so glad we could provide such a smooth experience. Looking forward to serving you again!

Kind Regards
Grace

Rated 5 out of 5 stars

Thanks to the staff at Dewaldens Pram Centre

Thanks to the staff at Dewaldens Pram Centre who helped us choose the ideal pram for off-road adventures and jogging with our little boy. Their honest advice and expertise guided us to the Baby Jogger Summit x3 which has been an absolute godsend when taking our son on all our outdoor adventures, dog walks and runs.
Thank you!

March 12, 2022
Unprompted review
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Reply from Dewaldens Pram Centre

Thank you for taking the time to leave us a review Abigail!

We're so glad our team could help you find the perfect pram for your outdoor adventures. It's fantastic to hear that the Baby Jogger Summit x3 has been such a great fit for your family. We appreciate your kind words and wish you many more happy adventures with your little one!

Best Wishes
Grace

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