Diamond Galore Reviews 227

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Best jewellery shop in the town with latest designs and really nice friendly and helpful staff as well…must visit

Rated 5 out of 5 stars

Fantastic jewellery and company! I’ve ordered 4 times and will definatley be ordering again. Quality of the items are amazing and such high quality. Had so many compliments since wearing them. Speedy... See more

Rated 5 out of 5 stars

A few weeks ago I left a very negative review. Unknown to me my emails were not received but I thought they were being ignored. As soon as the company recognised that I had a problem they addressed it... See more

Company replied

Rated 5 out of 5 stars

I’ve been a loyal customer for a few years now and during that time the customer service has remained excellent. I love how sparkly the colourful gemstones are and how there’s a range of colours to ch... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Diamond Galore is based in Greater Manchester, UK. Our jewellery brand was founded in 2014. We love to hand pick beautiful jewels for the woman who knows what she wants without paying that hefty price tag. Our variety of stunning rings include 925 sterling silver designs as well as silver, rose gold plated and high quality cubic zirconia so we've got something to suit you all. With the help of your sales we are able to donate a partial amount of our profits to a charity organisation each month. Because we know how important it is to make a different in the lives of those less fortunate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent item and superb service

Excellent item and superb service, came missing an item but dealt with swiftly and missing item sent out immediately, fantastic service Thankyou

December 23, 2023
Unprompted review
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Reply from Diamond Galore

Glad to hear you're satisfied with our service and resolution! Thank you for your understanding and support. Looking forward to serving you again!

Rated 5 out of 5 stars

Good customer service

The staff are amazing and makes me smile and i love my ring #likebarbie ❤️🩷

December 23, 2023
Unprompted review
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Reply from Diamond Galore

Thank you so much! Means a lot 🥰

Rated 5 out of 5 stars

Diamond galore review

The staff are amazing really nice . Help a lot make u smile and I love love my new ring #Barbie vibes💗🦄

December 23, 2023
Unprompted review
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Reply from Diamond Galore

So happy to hear you're loving your new ring and had a great experience with our staff! Enjoy those #Barbie vibes. Thank you for your review!

Rated 5 out of 5 stars

Great experience

I ordered from Diamond Galore few days ago, the parcel came so quickly and with discount and free item and also it is great quality and price, Throughout the time my order been delivered. They were helpful and replied all my questions. Overall, its very good and will order more …😊😊

December 18, 2023
Unprompted review
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Reply from Diamond Galore

Thrilled to hear about your positive experience with us! Looking forward to your next order. 😊 Thank you for your kind words!

Rated 5 out of 5 stars

Fantastic quality jewellery

Fantastic quality jewellery. I bought three clover bracelets and I'm very pleased with them. The price was also very reasonable compared to other websites selling the same products.

October 27, 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you so much! Remember, we offer a hassle-free 180-day warranty for your peace of mind.

Rated 5 out of 5 stars

Beautiful braclet

Beautiful braclet, fast delivery & great customer service, will definitely buy off this store again

December 20, 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Awww that’s lovely to hear! Thank you! 🙏🏽

Rated 4 out of 5 stars

Efficient

My order was dispatched quickly

December 17, 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you!

Rated 5 out of 5 stars

Amazing

Fast shipping,
Quick responses when contacting via Email.
Great customer service.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service , well packaged products, the quality of the products are amazing and so beautiful and the delivery is fast and efficient 💗💗💗

Such a reliable and lovely brand !!

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

Not real silver

Really poor service and quality. Ordered a sterling silver ring for my sisters birthday. Within 5 months it has become rusty and lost colour. When i raised with the company they made excuses for the poor workmanship and said they dont cover tarnishing or allergies as a fault and had the cheek to ask me for more money to get a replacement.
Real sterling silver does not rust so avoid buying as clearly the items being sold arent what they say they are.

September 14, 2022
Unprompted review
Rated 1 out of 5 stars

Muppets! - Terrible communication and turn around…

Terrible communication and turn around times.
This is our second time ordering, we gave them benefit of the doubt last time. 48hr delivery on the first order took 6 working days (read the fine print they said when we complained)

This time I ordered 11 days in advance of my wife's birthday, day 12 and still no ring. I did get an email 3 days after ordering to say it was in the post and I was given my 48hr tracked royal mail reference number. As of today (day 12) royal mail have still not received the package from the seller and they have not replied to any of my emails!

Avoid these muppets!

July 26, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 1 * I would

If I could give 1 * I would

My bracelet broke within a minute of putting it on after very unprofessional communication the finally agreed to replace it if I foot the bill for postage (unfair in my opinion) also this is poor quality items just the same as wish. I wouldn't bother with this low quality and unprofessional company.

April 24, 2022
Unprompted review

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