Dianadental Reviews 

173
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very friendly staff from the first visit to my last treatment they were brilliant I had a bridge at the front so pleased with Alina my dentist put me at ease I was a very nervous patient she was so re... See more

Rated 5 out of 5 stars

An efficiently. professionally run practice with friendly and obliging staff. I needed three implants.Zoe drew up a comprehensive treatment plan so I knew what to expect at each visit.She patiently... See more

Company replied

Rated 5 out of 5 stars

I feel the practice has coped remarkably well during the Covid crisis. I made two visits over the last few weeks, one for a hygene appointment the other to see .the dentist. On each occasion full hyg... See more

Company replied

Rated 5 out of 5 stars

I have been a patient of DD for about 18 months now and at the outset needed detailed work including a number of fillings and an extraction. Thereafter I have regular cleans and check ups. On each o... See more

Company replied

Company details

  1. Health & Medical

Information provided by various external sources

Your smile is more effective than the spoken word. In an instant it conveys confidence and invites others to smile back. An attractive smile brightens your whole face, makes you feel better about yourself and can take years off your appearance. Diana Dental has been at the heart of the Stoke on Trent community for many years since being founded in Birches Head in 1986. Diana Dental is a centre of excellence in the Potteries for a wide range of affordable, modern dental treatments and facial aesthetics. Our patients are treated with honesty and integrity, in complete confidence and with the utmost discretion. Our Hanley dental practice uses the most current techniques and materials to bring you the best preventative, cosmetic and practical dental solutions that modern dentistry has to offer. We are delighted to serve patients in Stoke On Trent, Endon, Leek, Bagnall and the surrounding areas and look forward to welcoming you to our warm and genuinely-friendly dental practice


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4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They offer a ‘free’ consultation but…

They offer a ‘free’ consultation but then they tell you to discuss more you need to book an ‘consultation’ which costs £50 that you have to pay for there and then. My other dentist you get a free consultation then offered a payment plan for expensive treatments. I feel if your loaded you will be fine with Diana dental

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

I totally hate dentists but I would…

I totally hate dentists but I would have to say truthfully they were great I did not let them near my teeth except for x-ray they were very understanding of my feelings so yes all was great

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Friendly, relaxed and modern premises, the staff are always willing to listen, accommodate and give good advice. I wouldn’t trust my dentistry with anyone else!

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and painless dentistry

Having not seen a dentist for nearly four years, I was fearing the worst when I developed toothache. I called the surgery and they got me in and sorted out on the same day. Everyone was pleasant and reassuring, as though I had been a patient for years. subsequent visits have been just as well managed and painless.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

I'd go as far to say as the best dental practice in the UK

Zoe and the team really know customer service added to which I always feel like a person not just a number being pushed through. They always make the time to chat anything through that I may have any questions on.

Even better than this, the dental care that I have received here has by far been the best in the UK (and even further a field).

I would highly recommend, a practice that truly care about you, not their bottom line.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Very Positive

I have been very pleased with the treatment from Dr Zoe Wray and her staff at Diana Dental. I recently received dental implants and was provided with a very thorough assessment and explanation of the treatment. The procedure itself was done in a very professional way and was relatively painless. After several months I have had no problems with the implants and am very happy with the results.

December 1, 2018
Unprompted review
Rated 5 out of 5 stars

I have always had excellent care from…

I have always had excellent care from Zoe and her team. Have now had implant for one year, couldn't be happier with it.

June 1, 2018
Unprompted review
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Reply from Dianadental

Thank you for your kind feedback, we really appreciate it :)

Team DD

Rated 5 out of 5 stars

Helpful and friendly

I visited Dianadental to find out more information about getting my teeth straightened. The people who work there were really helpful and friendly and made me feel comfortable discussing my options and were really patient and took their time with me. I would recommend going there because I am going there again. Lovely atmosphere and staff.

May 9, 2018
Unprompted review
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Reply from Dianadental

Hi Cara,


Thank you for your lovely feedback, we look forward to seeing you again :)

Team DD

Rated 5 out of 5 stars

I have been with Dianadental for a very…

I have been with Dianadental for a very long time. I have always received excellent treatment and all the staff members are kind , friendly and helpful. I have nothing but praise for Dianadental.

May 9, 2018
Unprompted review
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Reply from Dianadental

Thank you for taking the time to provide us with feedback we really do appreciate it

Team DD

Rated 3 out of 5 stars

up to recently always had excellent…

up to recently always had excellent care and service, however recent filling showed that despite three doses of anaesthetic it wasn't enough to freeze my nerves and three times during drilling it was very painful.!!!
New delivery system for anaesthetic not up to snuff!!!!

May 3, 2018
Unprompted review
Rated 5 out of 5 stars

Very nervous and upset staff were…

Very nervous and upset staff were amazing thanks very much amazing girls xx

May 2, 2018
Unprompted review
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Reply from Dianadental

Thank you for your kind review, we look forward to helping you on your journey.

Rated 3 out of 5 stars

Waiting times

Treatment was fine but had to wait 30 minutes in between my appointment with the hygienist and dentist. Find this disappointing when I’m paying private fees.

January 31, 2018
Unprompted review
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Reply from Dianadental

Hi, Thank you for taking the time to provide us with feedback, apologies that on this occasion the dentist was running behind- we appreciate how frustrating this can be but unfortunately sometimes we get emergency patients in and we can't always predict how long we will need to get them out of trouble. We always endevour to run on time and hopefully at your next visit you will be seen promptly

Many Thanks
Rachel

Rated 5 out of 5 stars

Brilliant Practice

A brilliant dental practice. Zoe and the rest of the team are friendly and always welcoming, treatment is first class. Grateful to have found this place in Stoke.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

Dental implants

I have always been nervous of going to the dentist until I went to Diana Dental. I have been a patient now for over 12 months and received extensive work including bone graphs and implants, they make me feel relaxed and always show professionalism. I would not consider anywhere else at present. I know longer worry about going to the dentist.

November 27, 2017
Unprompted review

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