Used them 3 times, first time they were 15 mins late, second time they cancelled- third time they never showed up and only asked me to cancel after the time agreed to collect because they said they co... See more
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See what reviewers are saying
Booked a cab from the airport and provided flight number (presumably so that the pick up time can be appropriate adjusted, similar to other cab companies). Flight arrival time shifted to almost an hou... See more
I would highly recommend this taxi company. We had a tempo traveler which was perfect for the long journeys we did. Our driver, Jerry was absolutely fantastic; he was knowledgeable (always able to fin... See more
1h+ delay, no acknowledgement of error, no apology whatsoever. Have also been told the issue was a flat tyre several hours before pick up time which seems to be their standard response whenever there... See more
Company details
Information provided by various external sources
Direct Airport Transfers is your local premier online taxi service. Direct Airport Transfers provide a professional airport taxi service at a competitive price and operate 24/7, 365 days a year. Direct Airport Transfers are well known throughout the local area, and our polite, friendly staff are always on call to answer your questions and queries whatever they may be.
Contact info
London, United Kingdom
- +4402080046747
- Info@directairporttransfers.co.uk
- directairporttransfers.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Left scrambling to find another provider
Booked a service and was assured by a rep online that a car will be made available. Sadly, they cancelled my booking the night before because they could not find a driver. I do not know why an assurance is given when it cannot be fulfilled. Not even an apology was offered for the cancellation. Poor customer service. I would rather turn to UBER than deal with this company again.
My London Visit. I used this company to drive me from…
I used this company to drive me from Heathrow to a London Hotel and back at the end of my stay and I found them to be very friendly and helpful on the phone in meeting my requirements. The drivers were also very friendly, cooperative and helpful delivering a very efficient service. The charges were also very reasonable.
This is the 5th time I came to Luton…
This is the 5th time I came to Luton Airport and the driver was waiting there with the name board.
Best cab services I have ever used. Drivers on time as always. I would recommend this Direct Airport Transfers Cars for your any journey.
I would highly recommend this taxi…
I would highly recommend this taxi company. We had a tempo traveler which was perfect for the long journeys we did. Our driver, Jerry was absolutely fantastic; he was knowledgeable (always able to find perfect places to eat), a safe driver and generally the most perfect driver we could have hoped for. We think the price for the transport was very fair and we would definitely use this company again.
They left us stranded for 50 minutes
They left us stranded for 50 minutes. Wouldn’t recommend.

Reply from Direct Airport Transfers LTD
Highly recommended
Both drivers (from and to the airport) arrived sharp and were professionals. And best prices I could find.
I recommend their service with no…
I recommend their service with no reservations. Booking process is easy, drivers always on time if not early which is great when you are heading to the airport, cars clean and nice drivers.
Perfect service
Perfect service. Good price, friendly driver, text to tell you when they arrive and confirm booking.
Will use again for sure.
Very helpful and cooperative
I have booked a cab through their service more than once and their staff has been very very helpful and cooperative. The drivers are patient too, and they maintain good, clean vehicles. Definitely recommend them!
Excellent driver
Excellent driver. Punctual and professional.
Very happy with the service.
A new experiance
A first for us after national express cancelled our journey, driver was on time, professional and courteous will definatly book and use again
Thank you for all

Reply from Direct Airport Transfers LTD
Excellent service
The best airport transfer service I have ever used: would highly recommend.
Very good service provided and safe…
Very good service provided and safe travelling with you,come on time no issues and picked up and kept informed at all times excellent would recommend and would use again thankyou.
Fantastic company
Fantastic company. Sent emails confirming and reminding throughout both trips. Driver was amazing both times and drove safe and efficiently. Inexpensive in comparison to Cabs or Uber. Would highly recommend and will be booking again!

Reply from Direct Airport Transfers LTD
Excellent service from beginning to…
Excellent service from beginning to end. My driver text me as I landed, easy to find my driver when I exited London Stansted and very pleasant and safe journey home. I would 💯 recommend this company and would certainly use them again.

Reply from Direct Airport Transfers LTD

Reply from Direct Airport Transfers LTD
Great service
Great service. Excellent communication all through the process. Helpful driver.
Will definitely use again.
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