It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
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Ordering school uniform.. any parent’s worst nightmare! I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been r... See more
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Company details
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
649 reviews
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Reply from Directclothing
Thank you for taking the time to leave a review.
We love to see that your online shopping experience with us was simple and user friendly.
Direct Clothing Team
Really happy with my purchase..delivery…
Really happy with my purchase..delivery on time.great quality
September 17, 2025
Reply from Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Very good communication and fast…
Very good communication and fast delivery - thank you.
September 10, 2025
Reply from Directclothing
Thank you for your positive feedback.
Here at Direct Clothing, we work hard to maintain high standards and to get orders out quickly and efficiently. We are delighted that this has been reflected with your order.
Direct Clothing Team
Great job at the phone service
Great job at the phone service, quick response and support
September 16, 2025
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Excellent service and good product.
September 8, 2025
Reply from Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Very good service
Very good service. A couple of sizes missing but managed to order what we needed. Thanks.
September 8, 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very poor quality jumper
Very poor quality jumper. It’s a very poor synthetic material and quite rough to wear. We are only going with it because of the school logo and colour, otherwise, it does not offer good value at all. The return charges are high, and the refund process takes ages. I am still chasing the refund.
September 15, 2025
Reply from Directclothing
Thank you for your review, we take onboard your feedback regarding the jumper and apologise for the delay with your refund.
We had a larger than expected number of returns, however this should have now been resolved.
Easy to use website
Easy to use website. Easy to order the correct size using the guide.
No issues to comment on
September 4, 2025
Reply from Directclothing
Thank you for taking the time to leave a review, we are happy to hear that you are pleased with our overall service and glad that you find our website user friendly.
Direct Clothing Team
Excellent service
Excellent service. Had a query and was explained well. Clothes arrived promptly and excellent quality
September 5, 2025
Reply from Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Quick efficient serving though it was…
Quick efficient serving though it was for extra large sizes which luckily were in stock.
September 4, 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
‘Computer said no!’
Uniform expensive for what it is and when trying to return/exchange something over the 30day period i was told the system doesn't allow it?
What am I supposed to do with brand new uniform that doesn't fit my child anymore?
I realise every business has policies but this isn't like buying something in a high street store… i don't want a refund but if I could exchange it for something that would be helpful don't you think?… hence the 3-stars!
September 4, 2025
Reply from Directclothing
Thank you for your review and we take on board your concerns. We would kindly ask you to email customerservice@directclothing.co.uk with the details of the item you are wanting to exchange and which order it relates to and they will look into this for you.
Always quick and ready for local pickup…
Always quick and ready for local pickup at school.
September 11, 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
I went to the actual shop and was told…
I went to the actual shop and was told the items I was after were out of stock and a week later they were available online so I purchased them again online and two weeks later, I have not received neither of the order.
September 10, 2025
Reply from Directclothing
Thank you for your review and we are sorry that you've had issues with your order. We believe this is now being sorted by our shop and the missing part of your order will arrive soon
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Excellent customer service!
Excellent customer service, I have been buying the children's uniforms from them for a few years. The staff were always professional and recommended the right uniforms and size! Highly recommended!
September 4, 2025
Reply from Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Good day to all thanks for sending me…
Good day to all thanks for sending me this opportunity. I would like to say I was happy I received my package as promised
August 27, 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
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