I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.
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I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now... See more
No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my... See more
Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now t... See more
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I had a great experience with the …
I had a great experience with the Direct TV customer service rep. He had all of the answers to my questions and gave me great customer service. Would recommend this service to everyone I know. Their pricing is very competitive with other companies, but the customer service is what won me over. No problems at all. Great company!! The best part was he spoke very clear English...loved it!!
A person that likes their job.
The person took his time with me. When I had questions he would stop and listen or repeat what he said if I asked him too. This is the person I want to take care of my account or call me if there is a problem.
Amazing so much better
Amazing so much better. Answered every question we had and went over everything. I couldnt be anymore satisfied
The customer rep was very helpful and …
The customer rep was very helpful and knowledgeable on the products they he was selling, and I'm very very happy.
I had a wonderful experience talking to …
I had a wonderful experience talking to Luke from Carolina. He was very sweet and relatable. He helped me better understand the terms and agreements by breaking them down. Very pleased. Had I spoke with a different rep, I may not have signed up so quickly. Great experience.
He was easy to talk to
He was easy to talk to. He was able to answer all of my questions and was able to lock us in at a good rate.
Courtney was an excellent sales rep who …
Courtney was an excellent sales rep who took time to explain everything and made sure I understood. She was knowledgeable on your products and services and demonstrated excellent interpersonal skills and manners
Professional polite and knowledgeable
The customer service person who served …
The customer service person who served me was, and IS a quality service person. I'm truly greatful for the service given to me. Thank You again, and keep up the good work.
Ordering process was great
Ordering process was great. I will rate service after it is installed.
The person that took my call was very Knowledgeable!!!
The person that took my call was very helpful and nice!!! She took the time to explain the service options and cost. She was also able to schedule my installation for the next day, however since this is a second home we need a weekend install and we were schedule for this Saturday.
Perfection in a tv provider.
The man who helped me on the phone was the best sales person anyone could hope for. Helpful, funny, very conversational, and very respectful and well mannered. This is truly why direct tv is the best. Just hope further encounters are just as perfect !
So far I am very pleased with Direct …
So far I am very pleased with Direct TV. The installation Technican was wonderful about explaining everything. So far so good
I was well informed and I'm very …
I was well informed and I'm very satisfied. The,person who helped me ,worked with my budget!
Sincerely
Very happy customer!
He was very professional and polite.
Professional service and a great deal
My phone rep knew her business inside and out. She answered all my questions patiently and provided me with a great deal.
My experience was Great
My experience was Great! The rep that helped me to open my account, was very professional and well versed in his job. It is not often enough that we encounter sales reps that know how to deal with the public. For every concern that I had ( Elan ) was equipped to answer my questions.
My experience was a great one
My experience was a great one. My service rep was polite, professional & funny. He found the best price for my budget & it made me very satisfied. His customer skills were great & he didn't take long with helping me set up my services.
Great service!
Great service with the host that was provided to help me out as a brand new customer. This was hands down the best service. So nice respectful and joyful.
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