I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.
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I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now... See more
No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my... See more
Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now t... See more
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The experience was outstanding.
Xavier walked me through all phases of the process and had me signed up and watching on my tablet in less then 20 minutes!
First time DirectTV & CenturyLink Customer.
Sales staff courteous and efficient.
Outstanding service
The service representative made things go fast and efficient
He got me the best package for TV and internet. Very pleased
Very simple process!
Very quick and easy process. Very happy with how I was treated and the service they provided me with!
Awesome Experience!
Awesome Deals! Great communication. Great fast service. Friendly technicians. knowledgeable and experienced. Thank you for making this a great experience with more years to come!
The Amazing Tajan
I would just like to commend Direct T V for hiring a person like Tajan. Your representative was above and beyond my expectations.She was patient and kind. She answered all of my questions. She asked me questions to be sure the deal she was giving me best fit our needs. She repeated information several times. She had a clear concise voice, so I could understand everything she was saying.
My experience was a very positive one and I will recommend Direct T V to my friends and family.
Sincerely,
Mary Rodriguez
It was,great
Kenneth was great knowledgeable polite helpful professional personal looking out for my needs and won't the dude is great thank you Kenneth my you go a long way sir
Matt
The guy Was very helpful in explaining all the choices. And understanding to all my questions. Made it very easy for me to choose what I needed and was very polite. Thanks
worst provider ever is "directv" !!!!THE WORST,THEY LIE,THEY STEAL..
I WILL NEVER WASTE TIME WITH DIRECTV EVER AGAIN !!!!
very pleased with the service
the service guy was wonderful.showed his direct to tag. very polite.would recommend to my friends and family.
Great Experience
Very informative, polite and helpful in obtaining the service best suited to my needs and accomplishing the goal my goal of ultimate savings from my current provider.
New Customer
Everyone was absolutely wonderful. The salesman was helpful and did a great job. The installers had to come out twice - not their fault. The training for your salespeople is greatly lacking in knowledge of installation. He NEVER mentioned THE $99.00 BOX we had to buy to make it all work. He did not know you can't put "ultra K' equip on a non ultra K tv. So he made promises that were NOT kept!!!! We are "out" the $99.00. Hopefully the $200.00 gift card was not a mistake. All of this would be enough to walk away and quit DirectTV except we LOVE your TV service-you have all others beat by a mile!!
Outstanding salesman, made me feel like a friend and related to me as if we knew each other for years, was like talking to my neighbor..
Very down to earth and polite, our sales rep took time to explain everything and listened very closely to my question and concerns and answering everything.. Again made me feel like i was talking to my neighbor
Best customer service experience in 20 years
I spoke with the nicest most helpful representative - she did not make me feel stupid when I asked a million questions. She did not rush me and was very thorough . It was not my intention to sign up for service yesterday but because of her I did!
The Challenge was Handled By a Friendly Account Representative
The process of beginning a bundle package required many levels of disclosures and reviews of various options. The representative was very friendly and handled questions responsibly. The time required was extensive, but we negotiated the best package for our home needs.
5 star
She was very helpful and informational really polite and nice took time to answer my questions and help me in anyway
I love it so far!!
Super fast installation appointment. Great picture with hundreds of channels. Friendly customer service. Goodbye Cable!!!
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