I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.
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See what reviewers are saying
I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now... See more
No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my... See more
Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now t... See more
1.6
Bad
779 reviews
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This girl was Exceptional
Wonderful all across the board!! She did everything for me and I'm just shocked. If I can get her every time I can I will be great haha! Thank you so much
February 7, 2017
Unprompted review
Explained everything clearly
Was very informative and helped me understand the deal that I was being offered
February 4, 2017
Unprompted review
The service excellent and installation perfect no problems!!!!
The service excellent the installation was perfect no problems!!!! Big thanks and Aloha John my installer on the Big island he did an awesome job, even came back the next day to fix up the mess I made trying to organize the wiring!!! I would recommend others!!
February 4, 2017
Unprompted review
Awsome..
Personal was very professional and experiences , may I add very affordable compared to spectrum cable period....
February 3, 2017
Unprompted review
Horrible
Have been promise 3 installation dates no call back no right resolution no response contacting Better Business Bureau and Attorney General
February 2, 2017
Unprompted review
Awesome
The direct people were very curtious and very helpful they offer great deals for good money thank you so much !
February 1, 2017
Unprompted review
best experience ever
I never wanted to get it because I always thought it would cost to much
So happy with today's experience
Thank you
January 28, 2017
Unprompted review
Customer service
The agent I spoke with was very knowledgeable about the products you provide. He also got me the best package possible for my household. He was polite, kind and well spoken without up saleing me to the max ok nice he found what worked for me he didn't try to push more on me.
January 27, 2017
Unprompted review
Great experinence
the representative was very knowledgeable and polite. He made the experience simple.
January 27, 2017
Unprompted review
questions answered
I had questions about switching from Dish and Israel was very helpful with programing choices except that he forgot to ask about sports which happen to be very important to us, had I not been online looking at the plans it could have been troublesome.
January 26, 2017
Unprompted review
Triple SSS
I give our customer service Rep a Five Star Rating! Thank you!
January 26, 2017
Unprompted review
Good customer service.
Made a phone call easy to get services. More bang for my buck with AT&T.
January 23, 2017
Unprompted review
Was very easy to work with
Was able to answer all questions and set up account and installation up very quickly
January 22, 2017
Unprompted review
Excellent Customer service
Very informative and polite customer service professional.
January 21, 2017
Unprompted review
Excellent Customer Service
New service needed. Excellent, courteous and tirelessly patient representative. I asked many questions and rep never rude or inpatient. Assisted me until I got services needed. This man deserves a raise, bonus or some form of compensation. He went above and beyond. Thank you!
January 21, 2017
Unprompted review
Excellent customer service
I can say by far this was the best customer service experience I have had in a very long time.
January 19, 2017
Unprompted review
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