dishoom.com Reviews 190

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Customers generally have mixed feelings about the staff, service, and quality of the offerings. While some people praise the attentiveness and helpfulness of the team, others report dismissive or rude interactions, and inconsistent service quality. Similarly, opinions on the food's quality vary, with some finding it delicious and others noting issues like excessive salt or overcooked items. However, a strong consensus emerges regarding pricing and product. Many people express dissatisfaction with the high prices, feeling that the cost does not align with the portion sizes or overall value. Several reviewers also mention that the food itself is often disappointing, citing issues such as blandness, excessive spice, or poor execution of dishes.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff. While many reviewers praise the staff for being... See more

Service

Users describe ambiguous interactions with service. Many customers praise the excellent, prompt, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising delicious food, quick service, and... See more

Price

Customers consistently express strong dissatisfaction with the pricing. Many reviewers feel the food is... See more

Product

Consumers find product to be negative. Many reviewers report issues with food quality, such as overcooked... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Underwhelming! Not sure what the fuss is about. I can name 3 local curry houses who do better dishes. The only saving grace was our lovely server, Adam

Rated 3 out of 5 stars

So much is good, but was rather spoilt for us by excessive salt in the food. Remember that it can always be added, but the customer is helpless if there is too much. The location is convenient, atmo... See more

Rated 3 out of 5 stars

During my visit, I experienced a very strong start followed by a noticeable drop in service quality. The beginning of the evening was genuinely impressive. The welcome, atmosphere and... See more

Rated 3 out of 5 stars

I’ve eaten at Dishoom Birmingham before, and while the portions are small, the food was usually o.k.. This visit, however, was very disappointing. The vegetable samosas were overcooked — most... See more


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3.1

Average

TrustScore 3 out of 5

190 reviews

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Rated 5 out of 5 stars

Nice dining experience during the soft launch

Visited the Covent Garden branch during their soft launch. Received a lovely welcome and great service. The food was reasonable and there was a good and warm atmosphere. I enjoyed the meal and ambiance and would be happy to return. I believe they have a halal menu but I couldn't see this mentioned anyway in the restaurant or on the menu which was a shame.

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Top restaurant!

We went into Dishoom Covent Garden for breakfast on both mornings of 5th/6th December. The first morning, they were very busy. The waiter didn’t say that the Date and Banana Porridge was bottomless, plus we waited ages for refill of the chai tea.
On the second morning, we were served by a young lad called Carlos who was just so polite, efficient and welcoming.
I had the Date and Banana porridge which is to die for!
It’s not just the food you have to take into account, but the standard of service and attentive staff. We also tried the sausage naan and the Bombay breakfast.
Go and try it! You will need to book online!

December 6, 2020
Unprompted review
Rated 3 out of 5 stars

I was excited to try the infamous…

I was excited to try the infamous Dishoom, but unfortunately, it didn't live up to the hype for me. I ordered the Bombay Breakfast and a Bacon and Egg Naan Wrap.
Bombay Breakfast: nothing special, an Indian-inspired version of the English breakfast. Everything was good.
Bacon and Egg Naan: this was a big disappointment. Barely had any bacon, which would've cut the Sause inside.

November 28, 2020
Unprompted review
Rated 2 out of 5 stars

Very disappointed

My wife and I booked lunch at the Carnaby restaurant. The food was very disappointing. We ordered the house black dall, which actually tasted like a spicy Heinz tomato soup, and quite sickly. I ordered the Salli Boti half plate, which was about the size of a starter at £14.90, and the crunchy salli crisp-chips tasted like chipsticks. My wife's chicken Tikka was ok, but slightly stringy. Overall, we were highly disappointed, especially at £45 for a lunch.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Cedric the french waiter customer…

Cedric the french waiter @ king cross deserves a promotion , customer service was absolutely exceptional would go back just for that service ,food was great Also worth the 3 hour wait .... well it was the last day of the chancellor’s offer 😁

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great food and great service

Great food and great service. My only negative comment would be the staff dressed far too casual; jeans and trainers rather than something more restaurant-like. Also the masks worn by the staff were not identical which makes me think staff were responsible for providing their own masks.

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

GREAT AT HOME EXPERIENCE DURING COVID…

GREAT AT HOME EXPERIENCE DURING LOCKDOWN!

DELIVERED BY DELIVEROO - FOOD WAS HOT, SAME HIGH RESTAURANT QUALITY AND WONDERFUL PACKAGING (THATS WHY THE FOOD WAS WARM). OTHER COS SHOULD LEARN FROM YOU - ONE OF THE COVID STANDOUTS WHERE EVERYONE ELSE IS FAILING....

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Best Indian Resturant ✅

I remember visiting this amazing restaurant back in 2017 in Covent Garden for the first time and I was amazed by how delicious and authentic the food was! Reminded me of home with their steel glasses etc
Good value for money 👍🏻
It was truly the ultimate Indian experience, the kind staff surprised me with a birthday song and dessert treat, portions looks small but they are unbelievably large! I was absolutely stuffed lol

May 17, 2020
Unprompted review

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