Sam who handled my claim was on top form and officiant. After about a week or making the claim my housing association definitely started to pay attention to me. But before the claim they never made a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Disrepair Support, we help tenants across the UK take action when their homes fall below a safe and livable standard. Whether you’re dealing with mould, damp, leaks, broken heating, faulty electrics, or structural damage, our team is here to make sure your landlord meets their legal responsibilities. We work alongside expert solicitors who specialise in housing disrepair claims, helping you secure repairs and fair compensation often at no upfront cost. Our goal is simple: to make the claims process clear, fair, and stress-free for every tenant. We pride ourselves on honest communication, transparency, and real results for our clients. Contact us today to find out if you could qualify for support your home deserves better
5300 Lakeside SK8 3GP, SK8 3GP, Cheadle, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful company i felt lost and not listened too. Disrepair disrepair helped me get my property fixed and compensation by helping me find a amazing solicitor to take my case on and win.

Reply from Disrepairsupport
really helpful sorted my faulty boiler out.

Reply from Disrepairsupport
The process was super simple, it was all sorted in less than an hour. Top notch 👌

Reply from Disrepairsupport
The surveyor has been out and proved us right! The team was helpful and made the claim straight forward.

Reply from Disrepairsupport
Great company very good customer service would highly recommend.

Reply from Disrepairsupport
Great company and great service, would definitely recommend.

Reply from Disrepairsupport
They were very understanding and responded with genuine care and attention, and got my house plastered after months of asking the council

Reply from Disrepairsupport
Great company..I dealt with a lovely helpful gentleman named Dylan. The property..I had terrible mould in my house which they had repaired within afew months and a nice chunk of compensation. Very happy and would highly recommend there services

Reply from Disrepairsupport
I recently contacted Disrepair Support about ongoing issues in my home, and I’m so glad I did. From the start, the process was clear and stress-free. Sam, who handled my case, was a real credit to the company — knowledgeable, patient, and genuinely supportive. He explained everything clearly and made a stressful situation much easier to navigate. Disrepair Support listened to my concerns, outlined my rights, and helped ensure my landlord met their legal responsibilities. Their honesty, communication, and professionalism truly stood out. I highly recommend Disrepair Support to any tenant dealing with disrepair. Thank you to Sam and the team!

Reply from Disrepairsupport
Good but very sales more than concern

Reply from Disrepairsupport
Sam who handled my claim was on top form and officiant. After about a week or making the claim my housing association definitely started to pay attention to me. But before the claim they never made any repairs and just didn't care. Highly recommended! Thanks Sam!
Kris

Reply from Disrepairsupport
Really good company. Helped me when the council didn’t!

Reply from Disrepairsupport
Spoke with a lovely gentleman named Ash. He was so helpful and really sympathetic to how I had been treated by the council and helped with getting my damp and mould fixed and also got compensation. Can not recommend this company enough

Reply from Disrepairsupport

Reply from Disrepairsupport
Great company. Helped me out massively and we’re really supportive throughout the process!

Reply from Disrepairsupport
I don't usually write reviews but the service from these chaps is second to none. Great throughout every step off the process.

Reply from Disrepairsupport
Amazing support from disrepair, they helped me sort out problems I had with damp quick and very professional I would recommend to anyone

Reply from Disrepairsupport
From start to finish, it was a great experience dealing with these guys! Very helpful and good communication throughout. Highly recommend

Reply from Disrepairsupport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.