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Rated 1 out of 5 stars

Minus a star … appalling service, please STAY AWAY from these cowboys they take your money & constantly fob you off.. Danni must be a dumb robot always saying the same crap ‘ your parcel will arrive s... See more

Rated 2 out of 5 stars

The Steamcrave Aromamizer Plus V3 I ordered was quickly despatched from DJVapes but has since been stuck at the delivery hub of the courier company (Evri) for the last 8 days without any updates.... See more

Rated 1 out of 5 stars

UPDATE- Item finally arrived, 4weeks after purchasing, from CHINA. So this company is clearly selling for double the price, then ordering them from china to be shipped to their customers. Absolut... See more

Rated 1 out of 5 stars

Please do not purchase any products from this company or you will lose your money. I placed my order 4 weeks ago and have received nothing despite sending several emails requesting delivery updates. L... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

DJVape is one of the leading vaping suppliers in the UK, offering a wide range of disposable vapes, vape kits, box mods & flavored e-liquids from a variety of top brands with BEST prices in UK.


Contact info

1.9

Poor

TrustScore 2 out of 5

620 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away from these scammers

Stay away from these scammers. A month later & still no delivery. I have asked on numerous occasions for a refund and they are flat out refusing. £47 down the drain. Apologies does not get my £47 back. My hard earned money doesn’t fall from the sky.
UPDATE….. So they finally arrived last week. Might as well have not bothered. One Elux usually lasts me 8/9 days so why is it 2 days later it’s empty. Tried another one & same thing. NEVER EVER AGAIN

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

3 weeks, no delivery

3 weeks. No delivery. Danny (support guy) keeps saying they’re posting it. I had to get a refund through Monzo.

DO NOT USE.

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

My luck!

They get 5 stars from me because my order arrived in uk in 7 days!
Ive ordered a vaporesso mod which works brilliant.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Happy with the service from DJVape

After reading the reviews on here and understanding it would be posted from China I went ahead and ordered. I'm very happy with the service provided to me by DJVape and Danny in particular in his quick response to my query. It took two and a half weeks for my item to arrive which was about right for international postage. I'm very happy with the product and would order from them again.

August 16, 2022
Unprompted review
Rated 1 out of 5 stars

I would give them a zero star if I…

I would give them a zero star if I could. I placed an order with them and did not recieve it. Despite numerous emails and their reassurances of a confirmed delivery I still did not receive my items 3 weeks later (should have recieved in 3 days!). I have now cancelled my order and waiting for my monies or else I will be going directly to VISA and looking to take legal action.

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Do Not use this company

Do Not use this company, they will take your money and not deliver your order! Ordered a vape over two months ago and still no vape or money refunded. They have stopped responding to emails, I’ve reported this company for fraud!

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever, when you order they send your package from china, i have order stock in china from 3 months, and i asked to cancel my order they didn't reply AVOIIIIIID

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Happy with my order

Having known what to expect re: droppshipping, I'm super satisfied with how things went- order delivered exactly 2 weeks after shipping. No complaints whatsoever.

August 9, 2022
Unprompted review
Rated 1 out of 5 stars

It's extremely bad website don't even…

It's extremely bad website don't even think about it. If you love yourself and your money just stay away from it. They charged more than what they listed and then say we will refund which is will not happen. No reply on email or after many days. Horrendous experience ever.

August 8, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute crap!

Absolute crap! It took SIX weeks for my order to arrive from China - an item which was listed as being in stock on their website. After complaining I was promised a refund... and then fobbed off with endless excuses (it was on its way, etc). The 'customer service' guy in question had zero communication skills and seemed a little slow to me. Anyway, needless to say my refund never materialised. Eventually my order turned up so I let it drop, but I would definitely not recommend using these clowns.

August 8, 2022
Unprompted review
Rated 1 out of 5 stars

Rubbish customer service

Customer service was dreadful. Item took three weeks to arrive and I was repeatedly fobbed off with platitudes. Even when I asked to cancel and get a refund I was ignored. Thankfully it arrived safely after a very long wait

August 7, 2022
Unprompted review
Rated 1 out of 5 stars

Stay clear of this website

Stay clear of this website, ordered a battery 1 month ago and it has never arrived, no reply from customer service etc. When clicking link for tracking info parcel does not exist scam website unfortunately

August 4, 2022
Unprompted review
Rated 1 out of 5 stars

Horrendous

Horrendous - do not buy from this website. It's a dropshipping site and you are not guaranteed to receive the item. They charge fees on top of the price stated on the website and if you need to return something they take another 6% - if they even provide the return details. The item arrived with clearly inaccurate postage, the vape was labelled as a keyring weighing 50g. Very unethical and poor service

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

Steer clear of this shower

Steer clear of this shower, its a chinese website masquerading as a UK site. The clues are on there website, like no acceptable contact page, you can only email them via outlook and no PayPal in the payment section either. You may receive your purchase in a couple of months but it's unlikely.
YOU HAVE BEEN WARNED!!

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

It's a UK front website for a Chinese…

It's a UK front website for a Chinese retailer.
If they were honest and upfront about this on their website then that would be fine.... BUT THEY AREN'T
Avoid at all costs.
Do not shop here or you will wait at least a month or get socks instead of your vape.

July 30, 2022
Unprompted review
Rated 2 out of 5 stars

DJVapes poor choice of Courier

The Steamcrave Aromamizer Plus V3 I ordered was quickly despatched from DJVapes but has since been stuck at the delivery hub of the courier company (Evri) for the last 8 days without any updates.

Despite efforts by Danny to expedite delivery, the wait goes on. Whether DJVape ships from China as I've seen in some reviews I'm unsure but what I do know is their choice of couriers leaves a lot to be desired.

July 29, 2022
Unprompted review
Rated 3 out of 5 stars

Received my £76 order finally after…

Received my £76 order finally after 2.5-3 weeks I agree with the previous review I also tracked the order and it gave me the location in China
So I don't think this vape company is a genuine English company but I could be wrong .
Will not be using this company again .

July 26, 2022
Unprompted review
Rated 2 out of 5 stars

A Chinese seller with the name of English?

I finally received my order after 1 month waiting. Long time is ok. But after making order, I used the code to track my parcel and saw it coming from China, that 's a big problem.
So, I think:
This maybe a drop-ship-seller who make order from Chinese market and choose shipping products directly to their customers. I saw some Chinese website offer this service.
Or, this maybe a Chinese seller who using a domain of "co.uk". However, this is not a scam website.
In this website, I didn't find any information about their company/store (to ensure if they are in England?). So, I think this is a Chinese seller.

July 26, 2022
Unprompted review

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