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Rated 1 out of 5 stars

Minus a star … appalling service, please STAY AWAY from these cowboys they take your money & constantly fob you off.. Danni must be a dumb robot always saying the same crap ‘ your parcel will arrive s... See more

Rated 2 out of 5 stars

The Steamcrave Aromamizer Plus V3 I ordered was quickly despatched from DJVapes but has since been stuck at the delivery hub of the courier company (Evri) for the last 8 days without any updates.... See more

Rated 1 out of 5 stars

UPDATE- Item finally arrived, 4weeks after purchasing, from CHINA. So this company is clearly selling for double the price, then ordering them from china to be shipped to their customers. Absolut... See more

Rated 1 out of 5 stars

Please do not purchase any products from this company or you will lose your money. I placed my order 4 weeks ago and have received nothing despite sending several emails requesting delivery updates. L... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

DJVape is one of the leading vaping suppliers in the UK, offering a wide range of disposable vapes, vape kits, box mods & flavored e-liquids from a variety of top brands with BEST prices in UK.


Contact info

1.9

Poor

TrustScore 2 out of 5

620 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 2 weeks ago sent several emails…

Ordered 2 weeks ago sent several emails regarding delivery time stated 3 to 7 days which is rubbish never got any answers to emails I cancelled order and got refunded through card payment. I have been ordering vape products for the last 7 years this has to be the worst company I have ever dealt with should have read the reviews first and never ordered. Ordered the same products from another company and was delivered next day.

July 23, 2022
Unprompted review
Rated 1 out of 5 stars

Don't use the company.

I made an order from them after 10 days I started emailing them after another 10 days I got a reply only to find out that my order was coming from China not UK as the site makes you believe so if you want to get your order in a couple of days don't order from DJ VAPES.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

I am pleased I didn't cancel my order

Having read reviews I tried to cancel my order but my item was already dispatched. There was a slight hiccup in transit which was pretty speedily sorted out by Danny. His communication with me was excellent and speedy. So I think it was only fair that I gave him some appropriate and by the looks of things much needed positive review. The item arrived and is exactly what I ordered and the price of this and postage was really good.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, ordered an item nearly been 2 weeks and still haven't received it, checked tracking and its coming from china, something of which is not declared on there website, it actually said delivery within 3 days, emailed customer service no reply, wont be ordering from here again

July 20, 2022
Unprompted review
Rated 4 out of 5 stars

Quite impressed. But was sceptical.

Didn't realize this company was a drop ship place after reading reviews was a bit sceptical. The item I ordered came quite quickly considering it came from China. Official product too. I've used places like fast tec this place was quicker than them. Would give the full 5 stars but they use evri (Hermes) and it was stuck at my local depot for 2 days. I would consider using them again. Didn't need to contact them as I had tracking. You can use the tracking code on a parcel track website and it will tell you where it is while it's on the China side. 8/10 overall.

July 12, 2022
Unprompted review
Rated 4 out of 5 stars

Ok so found the vape I wanted and with…

Ok so found the vape I wanted and with this purchase I had the bigger tank! Initially slow with any updates on my order I then saw a lot of negative reviews about no products received so feared the worst!
I messaged them and Danny replied back! Maybe a little slow but I assume he’s a busy boy! I got a EVRI tracking number and I’ve watched it start it’s journey in china to my house today. And boom it’s a brand new device of what I ordered! All in all approximately 10 days. So on my experience I’m happy and hats off to DJ Vape.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID
Order placed and said 3-7 days for delivery. Two weeks in and still no delivery. Had one email advising me that item should be with me soon…tracking shows in transit and at same stage for over two weeks.
Rubbish

July 10, 2022
Unprompted review
Rated 1 out of 5 stars

Scam website

Do not order from this company. Paid for product, 6 weeks later, countless emails saying a new prpduct has been sent etc and refusing to refund. Tracking ID did not match so they are a total fraud. Contacted the bank to get my money back. Still have not received a vape. Avoid.

July 9, 2022
Unprompted review
Rated 3 out of 5 stars

Long delivery

Re-edit: took him a month but after a few emails exchanged, I did receive my order at the end.
Got to give Danny some credits and 3 stars for that.

July 8, 2022
Unprompted review
Rated 1 out of 5 stars

Dear

Dear, do not order anything from this site! The seller is a liar! It has no product or information about it! I have been waiting for my order for 3 weeks! Does not answer questions! Does not return money!

July 5, 2022
Unprompted review
Rated 1 out of 5 stars

Minus a star … appalling service

Minus a star … appalling service, please STAY AWAY from these cowboys they take your money & constantly fob you off.. Danni must be a dumb robot always saying the same crap ‘ your parcel will arrive shortly’ the tracking number is untraceable… I’m on to trading standards & going viral because I hate deceit & being mislead . Need my cash back, sick of being nice& patient now 😡 oh btw guess what they’ve blocked my emails… say no more !

July 5, 2022
Unprompted review
Rated 4 out of 5 stars

Happy Customer

Postage was longer than stated. Emailed and gave a gentle reminder. Danny emailed back in good time and recieved my order 2 days later. Very happy with product. This is not a UK site so if you Order expect to wait for shipping. Overall though I am happy and would Order from here again.

July 5, 2022
Unprompted review

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